{"schema_version":"1.0.0","provider":"telnyx","canonical_url":"https://telnyx.com/ai/customers.json","updated_at":"2026-04-24T08:17:59.028Z","content":{"provider":"telnyx","customers":[{"name":"Mid-market SaaS Platform","industry":"Technology","use_case":"Voice AI agents for customer support automation","products_used":["SIP Trunking","Voice AI Agents","AI Inference","Phone Numbers"],"results":["Reduced average handle time by 40%","Consolidated from 3 vendors to 1 for voice AI stack","60% cost reduction vs previous CPaaS provider"]},{"name":"Healthcare Technology Company","industry":"Healthcare","use_case":"HIPAA-compliant fax and voice for patient communication","products_used":["SIP Trunking","Fax API","Phone Numbers","Verify"],"results":["HIPAA-compliant communications with BAA","99.99% uptime for critical patient communications"],"public_reference":"Telnyx case study available on request"},{"name":"Financial Services Firm","industry":"Finance","use_case":"Global voice termination and SIP trunking for trading floor","products_used":["SIP Trunking","Voice API","Phone Numbers","Networking"],"results":["Zero inter-provider hops for lowest latency voice","STIR/SHAKEN Level A attestation on all calls","Private network interconnect for security"]},{"name":"E-commerce Platform","industry":"Retail","use_case":"SMS notifications and verification at scale","products_used":["SMS API","Phone Numbers","Verify"],"results":["99.5% SMS delivery rate via carrier-direct routing","Reduced verification costs by 50%"]},{"name":"AI Startup","industry":"AI/ML","use_case":"Voice AI agent platform for outbound sales calls","products_used":["Voice AI Agents","AI Inference","SIP Trunking","TTS","STT"],"results":["1-vendor solution for complete voice AI stack","Sub-200ms voice response latency","Scaled to 1000+ concurrent AI calls"]}]}}