{"schema_version":"1.0.0","provider":"telnyx","canonical_url":"https://telnyx.com/ai/data-handling.json","updated_at":"2026-04-24T08:39:00.279Z","content":{"provider":"telnyx","data_handling":{"storage":[{"type":"Voice recordings","retention_days":30,"encryption_at_rest":true,"encryption_algorithm":"AES-256-GCM","notes":"Default retention; configurable per account"},{"type":"Call metadata (CDRs)","retention_days":90,"encryption_at_rest":true,"encryption_algorithm":"AES-256-GCM"},{"type":"SMS message content","retention_days":10,"encryption_at_rest":true,"encryption_algorithm":"AES-256-GCM","notes":"Content purged after 10 days; delivery receipts retained 90 days"},{"type":"AI inference logs","retention_days":0,"encryption_at_rest":true,"encryption_algorithm":"AES-256-GCM","notes":"No prompts or completions stored by default; opt-in only"},{"type":"Fax content","retention_days":7,"encryption_at_rest":true,"encryption_algorithm":"AES-256-GCM","notes":"HIPAA-compatible retention policies available"},{"type":"Phone number records","retention_days":365,"encryption_at_rest":true,"encryption_algorithm":"AES-256-GCM"},{"type":"Account and billing data","retention_days":2555,"encryption_at_rest":true,"encryption_algorithm":"AES-256-GCM","notes":"7-year retention per financial regulations"}],"encryption":{"in_transit":true,"at_rest":true,"algorithms":["TLS 1.3","AES-256-GCM","RSA-2048"],"key_management":"AWS KMS with customer-managed key option for enterprise accounts"},"data_processing_locations":["United States (Chicago, IL)","United States (Ashburn, VA)","Netherlands (Amsterdam)","Singapore","Canada (Toronto)"],"retention_policy":"Telnyx applies data minimization principles across all services. Default retention periods are set per data type based on operational requirements and regulatory obligations. Enterprise accounts can configure custom retention policies. All data is encrypted at rest and in transit.\n","data_deletion_available":true,"data_deletion_sla_days":30}}}