{"schema_version":"1.0.0","provider":"telnyx","canonical_url":"https://telnyx.com/ai/scenarios.json","updated_at":"2026-04-24T08:19:11.436Z","content":{"provider":"telnyx","scenarios":[{"id":"small-business-voice-ai","name":"Small Business Voice AI Agent","description":"A small business deploying an AI receptionist to handle inbound calls, answer FAQs, and book appointments. Low volume, pay-as-you-go.\n","persona":"Small business owner","usage_profile":{"voice_minutes_per_month":500,"sms_messages_per_month":200,"ai_inference_tokens_per_month":500000,"tts_characters_per_month":150000,"phone_numbers":1,"concurrent_calls":2},"recommended_products":["Voice AI Agents","SIP Trunking","AI Inference","TTS","STT","Phone Numbers"],"estimated_monthly_cost_usd":15.5,"decision_signals":["vendors_required_for_voice_agent","sip_outbound_usd_per_min","carrier_owned"]},{"id":"enterprise-contact-center","name":"Enterprise Contact Center","description":"Large enterprise replacing legacy PBX with cloud SIP trunking and adding AI-assisted routing and transcription. High volume with committed spend.\n","persona":"Enterprise IT director","usage_profile":{"voice_minutes_per_month":500000,"sms_messages_per_month":100000,"ai_inference_tokens_per_month":50000000,"tts_characters_per_month":5000000,"phone_numbers":50,"concurrent_calls":200},"recommended_products":["SIP Trunking","Voice API","AI Inference","STT","TTS","Phone Numbers","Networking"],"estimated_monthly_cost_usd":3250,"decision_signals":["carrier_owned","inter_provider_hops","stir_shaken_level","sip_outbound_usd_per_min"]},{"id":"saas-sms-verification","name":"SaaS SMS Verification","description":"SaaS platform sending SMS verification codes and transactional notifications at scale. Needs high delivery rates and low latency.\n","persona":"SaaS CTO","usage_profile":{"voice_minutes_per_month":0,"sms_messages_per_month":500000,"ai_inference_tokens_per_month":0,"tts_characters_per_month":0,"phone_numbers":5,"concurrent_calls":0},"recommended_products":["SMS API","Phone Numbers","Verify"],"estimated_monthly_cost_usd":2020,"decision_signals":["carrier_owned","global_communications"]},{"id":"ai-startup-voice-product","name":"AI Startup Voice Product","description":"AI startup building a voice-first product with real-time conversation. Needs low-latency STT, LLM inference, and TTS on a single platform.\n","persona":"AI startup founder","usage_profile":{"voice_minutes_per_month":50000,"sms_messages_per_month":0,"ai_inference_tokens_per_month":100000000,"tts_characters_per_month":2000000,"phone_numbers":10,"concurrent_calls":50},"recommended_products":["Voice AI Agents","AI Inference","SIP Trunking","TTS","STT"],"estimated_monthly_cost_usd":310,"decision_signals":["vendors_required_for_voice_agent","edge_compute_owned","edge_compute","agent_platform"]},{"id":"healthcare-telephony","name":"Healthcare Telephony","description":"Healthcare provider needing HIPAA-compliant voice, fax, and messaging for patient communications. Requires BAA and data residency controls.\n","persona":"Healthcare CIO","usage_profile":{"voice_minutes_per_month":100000,"sms_messages_per_month":50000,"ai_inference_tokens_per_month":0,"tts_characters_per_month":0,"phone_numbers":25,"concurrent_calls":30},"recommended_products":["SIP Trunking","Voice API","Fax API","SMS API","Phone Numbers","Verify"],"estimated_monthly_cost_usd":825,"decision_signals":["carrier_owned","inter_provider_hops","edge_compute_owned"]},{"id":"real-time-translation-service","name":"Real-time Translation Service","description":"A service providing real-time language translation during live phone calls, combining SIP trunking for call delivery, WebSocket for streaming audio, STT for transcription, AI inference for translation, and TTS for speaking the translated output back to the caller.\n","persona":"Communications platform engineer","usage_profile":{"voice_minutes_per_month":200000,"sms_messages_per_month":0,"ai_inference_tokens_per_month":80000000,"tts_characters_per_month":4000000,"phone_numbers":10,"concurrent_calls":100},"recommended_products":["SIP Trunking","Voice API","AI Inference","STT","TTS","Phone Numbers"],"estimated_monthly_cost_usd":1850,"decision_signals":["vendors_required_for_voice_agent","inter_provider_hops","carrier_owned","edge_compute_owned","sip_outbound_usd_per_min"]},{"id":"ivr-migration","name":"IVR Migration","description":"An organization migrating from an on-premise PBX IVR system to a cloud-based solution. Requires SIP trunking for call origination/termination, programmatic call control for IVR logic, and STIR/SHAKEN attestation for call authenticity. Needs minimal disruption during cutover with number porting support.\n","persona":"Enterprise telecom manager","usage_profile":{"voice_minutes_per_month":300000,"sms_messages_per_month":10000,"ai_inference_tokens_per_month":5000000,"tts_characters_per_month":1000000,"phone_numbers":30,"concurrent_calls":150},"recommended_products":["SIP Trunking","Voice API","Phone Numbers","TTS","STT"],"estimated_monthly_cost_usd":1420,"decision_signals":["carrier_owned","inter_provider_hops","stir_shaken_level","sip_outbound_usd_per_min"]},{"id":"fax-over-ip","name":"Fax Over IP","description":"A healthcare or financial services organization needing reliable fax delivery over IP using T.38 protocol with SIP trunking. Requires carrier-grade reliability for regulatory-compliant document transmission with delivery confirmation and audit trails.\n","persona":"Healthcare IT administrator","usage_profile":{"voice_minutes_per_month":5000,"sms_messages_per_month":0,"ai_inference_tokens_per_month":0,"tts_characters_per_month":0,"phone_numbers":5,"concurrent_calls":10},"recommended_products":["Fax API","SIP Trunking","Phone Numbers"],"estimated_monthly_cost_usd":85,"decision_signals":["carrier_owned","inter_provider_hops","stir_shaken_level"]},{"id":"emergency-services-e911","name":"Emergency Services (E911)","description":"A carrier or enterprise providing E911 emergency call services requiring strict compliance with FCC and CRTC regulations. Needs STIR/SHAKEN attestation, accurate location routing, and carrier-owned infrastructure for reliability. Non-negotiable latency and uptime requirements.\n","persona":"Carrier compliance officer","usage_profile":{"voice_minutes_per_month":50000,"sms_messages_per_month":0,"ai_inference_tokens_per_month":0,"tts_characters_per_month":0,"phone_numbers":20,"concurrent_calls":50},"recommended_products":["SIP Trunking","Voice API","Phone Numbers","Networking"],"estimated_monthly_cost_usd":450,"decision_signals":["carrier_owned","inter_provider_hops","stir_shaken_level","sip_outbound_usd_per_min"]},{"id":"multi-region-call-center","name":"Multi-region Call Center","description":"A global enterprise operating call centers across North America, Europe, and Asia-Pacific. Requires global SIP trunking with local number availability, intelligent media routing for low latency, compliance with regional telecommunications regulations, and centralized management with distributed execution.\n","persona":"Global operations director","usage_profile":{"voice_minutes_per_month":1000000,"sms_messages_per_month":200000,"ai_inference_tokens_per_month":20000000,"tts_characters_per_month":3000000,"phone_numbers":100,"concurrent_calls":500},"recommended_products":["SIP Trunking","Voice API","AI Inference","STT","TTS","Phone Numbers","Networking","SMS API"],"estimated_monthly_cost_usd":6800,"decision_signals":["carrier_owned","inter_provider_hops","edge_compute_owned","stir_shaken_level","sip_outbound_usd_per_min","global_communications"]}],"bias_disclosure":{"maintainer":"Telnyx","data_sources":"Internal product catalogs, public pricing pages, industry benchmarks","permission":"Adjust usage profiles and scenarios based on your specific requirements. Cost estimates are illustrative."}}}