--- title: Gong canonical: https://telnyx.com/integrations/gong --- # Gong [Back to Integrations](https://telnyx.com/integrations) # Gong ### Overview Connect your voice agent with Gong to bring conversation insights into voice-driven workflows. The integration allows agents to access conversation analytics, capture interaction insights, and support revenue teams with real-time intelligence. ### How it works A Telnyx Voice AI agent can retrieve conversation insights and interaction data from Gong during a call. Using API tool calls, the agent can access call records, deal insights, or other analytics data and surface relevant information in real time to support sales conversations or reporting workflows. ### Capabilities The Gong integration supports the following operations across core objects: Calls get\_call list\_call Deals get\_deal list\_deal Users get\_user [Start building](https://telnyx.com/sign-up) CATEGORY Developer resources DEVELOPER LINKS [Telnyx Voice API fundamentals](https://developers.telnyx.com/docs/voice/programmable-voice/voice-api-fundamentals) ### About Gong Gong is a revenue intelligence platform that captures every customer interaction, analyzes them with AI, and turns insights into action - helping revenue teams improve forecast accuracy, coach reps, and close more deals. ### What moves between the agent and Gong A Telnyx voice AI agent connected to Gong can retrieve deal intelligence, conversation insights, and account summaries to inform sales conversations in real time. When a rep or stakeholder calls about a specific deal, the agent pulls up Gong's analysis of past interactions, sentiment trends, and engagement patterns. The agent can log call outcomes and notes from phone interactions into Gong for analysis, ensuring that voice conversations contribute to the same revenue intelligence pool as recorded video calls. It can search for historical deal patterns and objection patterns to coach callers through difficult conversations. The agent can also update deal stages and forecast data based on what was discussed during the call, and trigger Gong workflows - like alerts to account executives when a call reveals expansion risk or a new decision-maker entering the picture. COMPOSITION ## Pick the job. The primitives light up. Four Gong assistants. Pick one and the blocks it runs on light up, and the create call attaches Gong in the same request, the meter prices it. Or click any single block: every primitive sells alone. Loading... One request. Tools attached. You pay the minute, not the connector. [Voice API](https://telnyx.com/products/voice-api)[SIP Trunking](https://telnyx.com/products/sip-trunks)[TeXML](https://telnyx.com/products/texml)[WebRTC](https://telnyx.com/products/webrtc)[Conversation Relay](https://telnyx.com/products/conversation-relay)[SMS API](https://telnyx.com/products/sms-api)[MMS API](https://telnyx.com/products/mms-api)[RCS](https://telnyx.com/products/rcs)[WhatsApp Business](https://telnyx.com/products/whatsapp-business-api)[Short code](https://telnyx.com/products/sms-short-code)[10DLC](https://telnyx.com/products/10dlc-registration)[Alphanumeric sender ID](https://telnyx.com/products/alphanumeric-sender-id)[Email API](https://telnyx.com/products/email-api)[Global numbers](https://telnyx.com/products/phone-numbers)[Toll-free numbers](https://telnyx.com/products/toll-free-numbers)[Number porting](https://telnyx.com/products/number-porting)[Fax API](https://telnyx.com/products/fax-api)[Microsoft Teams](https://telnyx.com/products/enterprise-integrations-ms-teams)[Zoom Phone](https://telnyx.com/products/enterprise-integrations-zoom-phone)[Voice AI Agents](https://telnyx.com/products/voice-ai-agents)[Text-to-Speech](https://telnyx.com/products/text-to-speech-api)[Speech-to-Text](https://telnyx.com/products/speech-to-text-api)[Voice Design](https://telnyx.com/products/voice-design-lab)[Agent Browser](https://telnyx.com/products/agent-browser)[Meeting Bot](https://telnyx.com/products/meeting-bot)[Web Search API](https://telnyx.com/products/web-search-api)[Deepfake Detection](https://telnyx.com/products/deepfake-detection)[Branded Calling](https://telnyx.com/products/branded-calling)[Verify API](https://telnyx.com/products/verify-api)[Number Lookup API](https://telnyx.com/products/number-lookup)[Number Reputation](https://telnyx.com/products/number-reputation)[Virtual Cross Connects](https://telnyx.com/products/programmable-networking)[Cloud VPN](https://telnyx.com/products/cloud-vpn)[Global IP](https://telnyx.com/products/global-ip)[IoT SIM Card](https://telnyx.com/products/iot-sim-card)[eSIM](https://telnyx.com/products/esim)[Private Wireless Gateways](https://telnyx.com/products/iot-vpn)[Mobile Voice](https://telnyx.com/products/mobile-voice)[Functions](https://telnyx.com/products/functions)[StatefulActor](https://telnyx.com/products/stateful-actors)[KV](https://telnyx.com/products/kv)[SQLDB](https://telnyx.com/products/sqldb)[Inference](https://telnyx.com/products/inference)[AgentSDK](https://telnyx.com/products/agentsdk)[Embeddings API](https://telnyx.com/products/embeddings-api)[Missions](https://telnyx.com/products/missions)[LiveKit on Telnyx](https://telnyx.com/products/livekit-on-telnyx)[Object Storage](https://telnyx.com/products/storage)[CloudFS](https://telnyx.com/products/cloudfs) THE TELNYX PLATFORM ## Powered by the Telnyx platform Every Telnyx integration runs on the same infrastructure: voice AI agents for conversation, inference for reasoning, SIP trunking for transport, STT and TTS for understanding and speech, and phone numbers for provisioning. ### Voice AI Agents Voice agents that pull Gong deal intelligence into sales calls for real-time context. [Learn more](https://telnyx.com/products/voice-ai-agents) ### Inference Reasoning that identifies relevant deal patterns and objection trends from Gong data. [Learn more](https://telnyx.com/products/inference) ### SIP Trunking Carrier-grade SIP transport captures every sales call clearly for Gong-quality analysis. [Learn more](https://telnyx.com/products/sip-trunks) ### Speech-to-Text Transcribe sales calls in real time so Gong can analyze voice interactions alongside video. [Learn more](https://telnyx.com/products/speech-to-text-api) ### Text-to-Speech Generate natural-sounding coaching prompts based on Gong conversation insights. [Learn more](https://telnyx.com/products/text-to-speech-api) ### Phone Numbers Provision local or toll-free numbers for dedicated sales intelligence lines. [Learn more](https://telnyx.com/products/phone-numbers) ## Ready to build with Telnyx? [Start building](https://telnyx.com/sign-up)[Talk to sales](https://telnyx.com/contact-us) ## MORE INTEGRATIONS * ### Airtable Read and update structured records seamlessly through voice. [Learn more](https://telnyx.com/integrations/airtable) * ### Asana Create tasks and keep projects on track using voice. [Learn more](https://telnyx.com/integrations/asana) * ### Calendly Book meetings and manage availability through natural conversation. [Learn more](https://telnyx.com/integrations/calendly) * ### Confluence Find and surface internal knowledge instantly through voice. [Learn more](https://telnyx.com/integrations/confluence) * ### Figma Access design files and project context through voice. [Learn more](https://telnyx.com/integrations/figma) * ### Github Manage issues, pull requests, and code tasks hands-free through voice. [Learn more](https://telnyx.com/integrations/github) * ### Greenhouse Optimize recruiting with voice-driven updates, scheduling, and candidate workflows. [Learn more](https://telnyx.com/integrations/greenhouse) * ### Hubspot Bring real-time CRM intelligence into every voice conversation. [Learn more](https://telnyx.com/integrations/hubspot) [Start building](https://telnyx.com/sign-up) CHOOSE BY USE CASE OR PRODUCT Use caseProducts * Sales Call IntelligenceAgent joins the call, transcribes, and logs insights to Gong * Deal Coaching by VoiceCaller asks for deal coaching, agent pulls Gong insights and advises * Call Outcome LoggingAfter a call ends, agent logs the outcome to Gong * Pipeline Insights on CallCaller asks about pipeline health, agent reads Gong deal data * CommsSIP Trunking * CommsGlobal numbers * AIVoice AI Agents * AIText-to-Speech * AISpeech-to-Text * EdgeInference * EdgeObject Storage RESULTS cURL ``` # sales call intelligence — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \ -H "Authorization: Bearer $TELNYX_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "gong-call-intelligence", "model": "meta-llama/Meta-Llama-3.1-8B-Instruct", "instructions": "Answer the call, transcribe the conversation, identify key moments and objections, and log the insights and recording to Gong.", "integrations": [ { "integration_id": "gong" } ] }'# 7 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations ``` Sales Call Intelligence Primitives composed 7 of 50 Tools attached 1 Est. latency budget \~460 ms Est. unit cost (all-in) $0.05/min Vendors required 1 SELECT USE CASE * Sales Call IntelligenceAgent joins the call, transcribes, and logs insights to Gong * Deal Coaching by VoiceCaller asks for deal coaching, agent pulls Gong insights and advises * Call Outcome LoggingAfter a call ends, agent logs the outcome to Gong * Pipeline Insights on CallCaller asks about pipeline health, agent reads Gong deal data SELECT USE CASE * Sales Call IntelligenceAgent joins the call, transcribes, and logs insights to Gong * Deal Coaching by VoiceCaller asks for deal coaching, agent pulls Gong insights and advises * Call Outcome LoggingAfter a call ends, agent logs the outcome to Gong * Pipeline Insights on CallCaller asks about pipeline health, agent reads Gong deal data OR SELECT PRODUCT * CommsVoice API * CommsSIP Trunking * CommsTeXML * CommsWebRTC * CommsConversation Relay * CommsSMS API * CommsMMS API * CommsRCS * CommsWhatsApp Business * CommsShort code * Comms10DLC * CommsAlphanumeric sender ID * CommsEmail API * CommsGlobal numbers * CommsToll-free numbers * CommsNumber porting * CommsFax API * CommsMicrosoft Teams * CommsZoom Phone * AIVoice AI Agents * AIText-to-Speech * AISpeech-to-Text * AIVoice Design * AIAgent Browser * AIMeeting Bot * AIWeb Search API * IdentityDeepfake Detection * IdentityBranded Calling * IdentityVerify API * IdentityNumber Lookup API * IdentityNumber Reputation * NetworkVirtual Cross Connects * NetworkCloud VPN * NetworkGlobal IP * NetworkIoT SIM Card * NetworkeSIM * NetworkPrivate Wireless Gateways * NetworkMobile Voice * EdgeBuild * EdgeFunctions * EdgeStatefulActor * EdgeKV * EdgeSQLDB * EdgeInference * EdgeAgentSDK * EdgeEmbeddings API * EdgeMissions * EdgeLiveKit on Telnyx * EdgeObject Storage * EdgeCloudFS RESULTS cURL ``` # sales call intelligence — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \ -H "Authorization: Bearer $TELNYX_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "gong-call-intelligence", "model": "meta-llama/Meta-Llama-3.1-8B-Instruct", "instructions": "Answer the call, transcribe the conversation, identify key moments and objections, and log the insights and recording to Gong.", "integrations": [ { "integration_id": "gong" } ] }'# 7 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations ``` Sales Call Intelligence Primitives composed 7 of 50 Tools attached 1 Est. latency budget \~460 ms Est. unit cost (all-in) $0.05/min Vendors required 1 RESULTS cURL ``` # sales call intelligence — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \ -H "Authorization: Bearer $TELNYX_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "gong-call-intelligence", "model": "meta-llama/Meta-Llama-3.1-8B-Instruct", "instructions": "Answer the call, transcribe the conversation, identify key moments and objections, and log the insights and recording to Gong.", "integrations": [ { "integration_id": "gong" } ] }'# 7 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations ``` Sales Call Intelligence Primitives composed 7 of 50 Tools attached 1 Est. latency budget \~460 ms Est. unit cost (all-in) $0.05/min Vendors required 1 ### Ask AI * [![GPT](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/chatgpt_icon-ea55e09d.jpeg?width=92&format=webp)](https://chat.openai.com/?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Claude](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/claude_icon-c7c8eef3.webp?width=92&format=webp)](https://claude.ai/new?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Perplexity](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/perplexity_icon-cd5b74f1.webp?width=92&format=webp)](https://www.perplexity.ai/search?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Gemini](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/gemini_icon-4ff1cbf4.webp?width=92&format=webp)](https://www.google.com/search?udm=50&aep=11&q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Grok](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/grok_icon-e588e5bd.webp?width=92&format=webp)](https://x.com/i/grok?text=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)