--- title: Hubspot canonical: https://telnyx.com/integrations/hubspot --- # Hubspot [Back to Integrations](https://telnyx.com/integrations) # Hubspot ### Overview Connect your voice agent with HubSpot to synchronize contacts, deals, and customer activity during voice interactions. The integration allows agents to create or update CRM records automatically during calls and log conversation outcomes in real time. ### How it works A Telnyx Voice AI agent can capture customer information during a conversation and interact with HubSpot through API tool calls. Based on the call context, the agent can create or update contacts, deals, companies, or support tickets, ensuring CRM data stays synchronized with live customer interactions. ### Capabilities The HubSpot integration supports the following operations across core CRM objects: Contacts create\_contact get\_contact update\_contact list\_contact search\_contact Deals create\_deal get\_deal update\_deal list\_deal Companies create\_company get\_company update\_company Tickets create\_ticket get\_ticket update\_ticket [Start building](https://telnyx.com/sign-up) CATEGORY Developer resources DEVELOPER LINKS [Telnyx Voice API fundamentals](https://developers.telnyx.com/docs/voice/programmable-voice/voice-api-fundamentals)[HubSpot API reference](https://developers.hubspot.com/docs/api-reference/overview) ### About HubSpot HubSpot is an all-in-one CRM platform that combines marketing, sales, customer service, and content management software on one agentic platform - with AI-powered tools across the entire customer lifecycle. ### What moves between the agent and HubSpot A Telnyx voice AI agent connected to HubSpot can create and update contacts, deals, and tickets based on information gathered during phone conversations, automatically syncing call data to the CRM in real time. When a caller identifies themselves, the agent looks up their HubSpot contact record and surfaces deal history, lifecycle stage, and recent activity. The agent can search for contact records, company information, and deal history to personalize every interaction. It can log call activities, create follow-up tasks, and update deal stages - all through natural conversation. When a support issue is raised, the agent creates a HubSpot ticket with the full context of the call. For sales workflows, the agent can qualify leads during inbound calls, create new contact records for first-time callers, and route hot leads to the right rep with a task and a note - closing the loop between voice interactions and the HubSpot CRM. COMPOSITION ## Pick the job. The primitives light up. Four HubSpot assistants. Pick one and the blocks it runs on light up, and the create call attaches HubSpot in the same request, the meter prices it. Or click any single block: every primitive sells alone. Loading... One request. Tools attached. You pay the minute, not the connector. [Voice API](https://telnyx.com/products/voice-api)[SIP Trunking](https://telnyx.com/products/sip-trunks)[TeXML](https://telnyx.com/products/texml)[WebRTC](https://telnyx.com/products/webrtc)[Conversation Relay](https://telnyx.com/products/conversation-relay)[SMS API](https://telnyx.com/products/sms-api)[MMS API](https://telnyx.com/products/mms-api)[RCS](https://telnyx.com/products/rcs)[WhatsApp Business](https://telnyx.com/products/whatsapp-business-api)[Short code](https://telnyx.com/products/sms-short-code)[10DLC](https://telnyx.com/products/10dlc-registration)[Alphanumeric sender ID](https://telnyx.com/products/alphanumeric-sender-id)[Email API](https://telnyx.com/products/email-api)[Global numbers](https://telnyx.com/products/phone-numbers)[Toll-free numbers](https://telnyx.com/products/toll-free-numbers)[Number porting](https://telnyx.com/products/number-porting)[Fax API](https://telnyx.com/products/fax-api)[Microsoft Teams](https://telnyx.com/products/enterprise-integrations-ms-teams)[Zoom Phone](https://telnyx.com/products/enterprise-integrations-zoom-phone)[Voice AI Agents](https://telnyx.com/products/voice-ai-agents)[Text-to-Speech](https://telnyx.com/products/text-to-speech-api)[Speech-to-Text](https://telnyx.com/products/speech-to-text-api)[Voice Design](https://telnyx.com/products/voice-design-lab)[Agent Browser](https://telnyx.com/products/agent-browser)[Meeting Bot](https://telnyx.com/products/meeting-bot)[Web Search API](https://telnyx.com/products/web-search-api)[Deepfake Detection](https://telnyx.com/products/deepfake-detection)[Branded Calling](https://telnyx.com/products/branded-calling)[Verify API](https://telnyx.com/products/verify-api)[Number Lookup API](https://telnyx.com/products/number-lookup)[Number Reputation](https://telnyx.com/products/number-reputation)[Virtual Cross Connects](https://telnyx.com/products/programmable-networking)[Cloud VPN](https://telnyx.com/products/cloud-vpn)[Global IP](https://telnyx.com/products/global-ip)[IoT SIM Card](https://telnyx.com/products/iot-sim-card)[eSIM](https://telnyx.com/products/esim)[Private Wireless Gateways](https://telnyx.com/products/iot-vpn)[Mobile Voice](https://telnyx.com/products/mobile-voice)[Functions](https://telnyx.com/products/functions)[StatefulActor](https://telnyx.com/products/stateful-actors)[KV](https://telnyx.com/products/kv)[SQLDB](https://telnyx.com/products/sqldb)[Inference](https://telnyx.com/products/inference)[AgentSDK](https://telnyx.com/products/agentsdk)[Embeddings API](https://telnyx.com/products/embeddings-api)[Missions](https://telnyx.com/products/missions)[LiveKit on Telnyx](https://telnyx.com/products/livekit-on-telnyx)[Object Storage](https://telnyx.com/products/storage)[CloudFS](https://telnyx.com/products/cloudfs) THE TELNYX PLATFORM ## Powered by the Telnyx platform Every Telnyx integration runs on the same infrastructure: voice AI agents for conversation, inference for reasoning, SIP trunking for transport, STT and TTS for understanding and speech, and phone numbers for provisioning. ### Voice AI Agents Voice agents that create and update HubSpot contacts, deals, and tickets during calls. [Learn more](https://telnyx.com/products/voice-ai-agents) ### Inference Reasoning that decides when to create a contact, log a call, or update a deal in HubSpot. [Learn more](https://telnyx.com/products/inference) ### SIP Trunking Carrier-grade SIP transport keeps every CRM-connected call clear and reliable. [Learn more](https://telnyx.com/products/sip-trunks) ### Speech-to-Text Transcribe caller speech in real time so the agent can populate HubSpot fields accurately. [Learn more](https://telnyx.com/products/speech-to-text-api) ### Text-to-Speech Generate natural-sounding confirmations so callers know their HubSpot record is updated. [Learn more](https://telnyx.com/products/text-to-speech-api) ### Phone Numbers Provision local or toll-free numbers so callers reach your HubSpot-powered voice workflows. [Learn more](https://telnyx.com/products/phone-numbers) ## Ready to build with Telnyx? [Start building](https://telnyx.com/sign-up)[Talk to sales](https://telnyx.com/contact-us) ## MORE INTEGRATIONS * ### Airtable Read and update structured records seamlessly through voice. [Learn more](https://telnyx.com/integrations/airtable) * ### Asana Create tasks and keep projects on track using voice. [Learn more](https://telnyx.com/integrations/asana) * ### Calendly Book meetings and manage availability through natural conversation. [Learn more](https://telnyx.com/integrations/calendly) * ### Confluence Find and surface internal knowledge instantly through voice. [Learn more](https://telnyx.com/integrations/confluence) * ### Figma Access design files and project context through voice. [Learn more](https://telnyx.com/integrations/figma) * ### Github Manage issues, pull requests, and code tasks hands-free through voice. [Learn more](https://telnyx.com/integrations/github) * ### Gong Bring conversation insights into every voice interaction. [Learn more](https://telnyx.com/integrations/gong) * ### Greenhouse Optimize recruiting with voice-driven updates, scheduling, and candidate workflows. [Learn more](https://telnyx.com/integrations/greenhouse) [Start building](https://telnyx.com/sign-up) CHOOSE BY USE CASE OR PRODUCT Use caseProducts * CRM Contact Updates by VoiceCaller asks to update a contact, agent patches it in HubSpot * Support Ticket CreationCaller describes an issue, agent creates a HubSpot ticket * Lead Capture by VoiceCaller provides details, agent creates a lead in HubSpot * Deal Pipeline UpdatesCaller gives a deal update, agent updates the HubSpot pipeline * CommsSIP Trunking * CommsGlobal numbers * AIVoice AI Agents * AIText-to-Speech * AISpeech-to-Text * EdgeInference RESULTS cURL ``` # crm contact updates by voice — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \ -H "Authorization: Bearer $TELNYX_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "hubspot-contact-updates", "model": "meta-llama/Meta-Llama-3.1-8B-Instruct", "instructions": "Answer the call, ask the caller which contact they want to update, look it up in HubSpot, confirm the changes, and apply the update.", "integrations": [ { "integration_id": "hubspot" } ] }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations ``` CRM Contact Updates by Voice Primitives composed 6 of 50 Tools attached 1 Est. latency budget \~460 ms Est. unit cost (all-in) $0.05/min Vendors required 1 SELECT USE CASE * CRM Contact Updates by VoiceCaller asks to update a contact, agent patches it in HubSpot * Support Ticket CreationCaller describes an issue, agent creates a HubSpot ticket * Lead Capture by VoiceCaller provides details, agent creates a lead in HubSpot * Deal Pipeline UpdatesCaller gives a deal update, agent updates the HubSpot pipeline SELECT USE CASE * CRM Contact Updates by VoiceCaller asks to update a contact, agent patches it in HubSpot * Support Ticket CreationCaller describes an issue, agent creates a HubSpot ticket * Lead Capture by VoiceCaller provides details, agent creates a lead in HubSpot * Deal Pipeline UpdatesCaller gives a deal update, agent updates the HubSpot pipeline OR SELECT PRODUCT * CommsVoice API * CommsSIP Trunking * CommsTeXML * CommsWebRTC * CommsConversation Relay * CommsSMS API * CommsMMS API * CommsRCS * CommsWhatsApp Business * CommsShort code * Comms10DLC * CommsAlphanumeric sender ID * CommsEmail API * CommsGlobal numbers * CommsToll-free numbers * CommsNumber porting * CommsFax API * CommsMicrosoft Teams * CommsZoom Phone * AIVoice AI Agents * AIText-to-Speech * AISpeech-to-Text * AIVoice Design * AIAgent Browser * AIMeeting Bot * AIWeb Search API * IdentityDeepfake Detection * IdentityBranded Calling * IdentityVerify API * IdentityNumber Lookup API * IdentityNumber Reputation * NetworkVirtual Cross Connects * NetworkCloud VPN * NetworkGlobal IP * NetworkIoT SIM Card * NetworkeSIM * NetworkPrivate Wireless Gateways * NetworkMobile Voice * EdgeBuild * EdgeFunctions * EdgeStatefulActor * EdgeKV * EdgeSQLDB * EdgeInference * EdgeAgentSDK * EdgeEmbeddings API * EdgeMissions * EdgeLiveKit on Telnyx * EdgeObject Storage * EdgeCloudFS RESULTS cURL ``` # crm contact updates by voice — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \ -H "Authorization: Bearer $TELNYX_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "hubspot-contact-updates", "model": "meta-llama/Meta-Llama-3.1-8B-Instruct", "instructions": "Answer the call, ask the caller which contact they want to update, look it up in HubSpot, confirm the changes, and apply the update.", "integrations": [ { "integration_id": "hubspot" } ] }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations ``` CRM Contact Updates by Voice Primitives composed 6 of 50 Tools attached 1 Est. latency budget \~460 ms Est. unit cost (all-in) $0.05/min Vendors required 1 RESULTS cURL ``` # crm contact updates by voice — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \ -H "Authorization: Bearer $TELNYX_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "hubspot-contact-updates", "model": "meta-llama/Meta-Llama-3.1-8B-Instruct", "instructions": "Answer the call, ask the caller which contact they want to update, look it up in HubSpot, confirm the changes, and apply the update.", "integrations": [ { "integration_id": "hubspot" } ] }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations ``` CRM Contact Updates by Voice Primitives composed 6 of 50 Tools attached 1 Est. latency budget \~460 ms Est. unit cost (all-in) $0.05/min Vendors required 1 ### Ask AI * [![GPT](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/chatgpt_icon-ea55e09d.jpeg?width=92&format=webp)](https://chat.openai.com/?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Claude](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/claude_icon-c7c8eef3.webp?width=92&format=webp)](https://claude.ai/new?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Perplexity](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/perplexity_icon-cd5b74f1.webp?width=92&format=webp)](https://www.perplexity.ai/search?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Gemini](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/gemini_icon-4ff1cbf4.webp?width=92&format=webp)](https://www.google.com/search?udm=50&aep=11&q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Grok](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/grok_icon-e588e5bd.webp?width=92&format=webp)](https://x.com/i/grok?text=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)