--- title: QuickBooks Online canonical: https://telnyx.com/integrations/quickbooks-online --- # QuickBooks Online [Back to Integrations](https://telnyx.com/integrations) # QuickBooks Online ### Overview Connect your voice agent with QuickBooks to automate accounting and billing workflows during phone conversations. The integration allows agents to create invoices, update customer records, and log billing interactions directly within the accounting system. ### How it works This video shows how a Voice AI agent built on Telnyx voice captures billing information from a caller and creates a new invoice or customer record in QuickBooks. The agent writes the data into the system and verifies the entry directly in the QuickBooks interface. ### Capabilities The QuickBooks integration supports the following operations across core objects: Customers create\_customer get\_customer update\_customer list\_customer Invoices create\_invoice get\_invoice update\_invoice list\_invoice Payments create\_payment get\_payment list\_payment Items get\_item list\_item [Start building](https://telnyx.com/sign-up) CATEGORY Developer resources DEVELOPER LINKS [Telnyx Voice API fundamentals](https://developers.telnyx.com/docs/voice/programmable-voice/voice-api-fundamentals)[QuickBooks API reference](https://developer.intuit.com/app/developer/qbo/docs/api/accounting/most-commonly-use) ### About QuickBooks Online QuickBooks Online is Intuit's cloud-based accounting software for small and growing businesses. It handles invoicing, expense tracking, payroll, tax preparation, and financial reporting, giving business owners a real-time view of their finances from any device. ### What moves between the agent and QuickBooks Online A Telnyx voice AI agent can create, search, and update financial records in QuickBooks Online through API tool calls during a phone conversation. When a customer calls to ask about an invoice, the agent can search QuickBooks by customer name or invoice number and read back the balance, due date, and line items. For order-taking workflows, the agent can create new invoices from call details, capturing product names, quantities, and pricing from the conversation. The agent can also create estimates, update invoice status when payment is confirmed over the phone, and log customer notes against their QuickBooks record. For accounts receivable calls, the agent can list outstanding invoices for a customer, calculate total balances due, and send payment reminders - turning inbound calls into proactive collections and account management interactions without requiring the caller to log into a portal. COMPOSITION ## Pick the job. The primitives light up. Four QuickBooks Online assistants. Pick one and the blocks it runs on light up, and the create call attaches QuickBooks Online in the same request, the meter prices it. Or click any single block: every primitive sells alone. Loading... One request. Tools attached. You pay the minute, not the connector. [Voice API](https://telnyx.com/products/voice-api)[SIP Trunking](https://telnyx.com/products/sip-trunks)[TeXML](https://telnyx.com/products/texml)[WebRTC](https://telnyx.com/products/webrtc)[Conversation Relay](https://telnyx.com/products/conversation-relay)[SMS API](https://telnyx.com/products/sms-api)[MMS API](https://telnyx.com/products/mms-api)[RCS](https://telnyx.com/products/rcs)[WhatsApp Business](https://telnyx.com/products/whatsapp-business-api)[Short code](https://telnyx.com/products/sms-short-code)[10DLC](https://telnyx.com/products/10dlc-registration)[Alphanumeric sender ID](https://telnyx.com/products/alphanumeric-sender-id)[Email API](https://telnyx.com/products/email-api)[Global numbers](https://telnyx.com/products/phone-numbers)[Toll-free numbers](https://telnyx.com/products/toll-free-numbers)[Number porting](https://telnyx.com/products/number-porting)[Fax API](https://telnyx.com/products/fax-api)[Microsoft Teams](https://telnyx.com/products/enterprise-integrations-ms-teams)[Zoom Phone](https://telnyx.com/products/enterprise-integrations-zoom-phone)[Voice AI Agents](https://telnyx.com/products/voice-ai-agents)[Text-to-Speech](https://telnyx.com/products/text-to-speech-api)[Speech-to-Text](https://telnyx.com/products/speech-to-text-api)[Voice Design](https://telnyx.com/products/voice-design-lab)[Agent Browser](https://telnyx.com/products/agent-browser)[Meeting Bot](https://telnyx.com/products/meeting-bot)[Web Search API](https://telnyx.com/products/web-search-api)[Deepfake Detection](https://telnyx.com/products/deepfake-detection)[Branded Calling](https://telnyx.com/products/branded-calling)[Verify API](https://telnyx.com/products/verify-api)[Number Lookup API](https://telnyx.com/products/number-lookup)[Number Reputation](https://telnyx.com/products/number-reputation)[Virtual Cross Connects](https://telnyx.com/products/programmable-networking)[Cloud VPN](https://telnyx.com/products/cloud-vpn)[Global IP](https://telnyx.com/products/global-ip)[IoT SIM Card](https://telnyx.com/products/iot-sim-card)[eSIM](https://telnyx.com/products/esim)[Private Wireless Gateways](https://telnyx.com/products/iot-vpn)[Mobile Voice](https://telnyx.com/products/mobile-voice)[Functions](https://telnyx.com/products/functions)[StatefulActor](https://telnyx.com/products/stateful-actors)[KV](https://telnyx.com/products/kv)[SQLDB](https://telnyx.com/products/sqldb)[Inference](https://telnyx.com/products/inference)[AgentSDK](https://telnyx.com/products/agentsdk)[Embeddings API](https://telnyx.com/products/embeddings-api)[Missions](https://telnyx.com/products/missions)[LiveKit on Telnyx](https://telnyx.com/products/livekit-on-telnyx)[Object Storage](https://telnyx.com/products/storage)[CloudFS](https://telnyx.com/products/cloudfs) THE TELNYX PLATFORM ## Powered by the Telnyx platform Every Telnyx integration runs on the same infrastructure: voice AI agents for conversation, inference for reasoning, SIP trunking for transport, STT and TTS for understanding and speech, and phone numbers for provisioning. ### Voice AI Agents Handle billing calls, create invoices, and manage accounts receivable through natural conversation. [Learn more](https://telnyx.com/products/voice-ai-agents) ### Inference Understand payment inquiries and route complex accounting questions to the right team. [Learn more](https://telnyx.com/products/inference) ### SIP Trunking Reliable voice transport for your financial services phone lines. [Learn more](https://telnyx.com/products/sip-trunks) ### Speech-to-Text Transcribe caller payment details and order information accurately for invoice creation. [Learn more](https://telnyx.com/products/speech-to-text-api) ### Text-to-Speech Read back invoice details, balances, and payment histories in clear speech. [Learn more](https://telnyx.com/products/text-to-speech-api) ### Phone Numbers Dedicated billing and support numbers that route to your QuickBooks-powered agents. [Learn more](https://telnyx.com/products/phone-numbers) ## Ready to build with Telnyx? [Start building](https://telnyx.com/sign-up)[Talk to sales](https://telnyx.com/contact-us) ## MORE INTEGRATIONS * ### Airtable Read and update structured records seamlessly through voice. [Learn more](https://telnyx.com/integrations/airtable) * ### Asana Create tasks and keep projects on track using voice. [Learn more](https://telnyx.com/integrations/asana) * ### Calendly Book meetings and manage availability through natural conversation. [Learn more](https://telnyx.com/integrations/calendly) * ### Confluence Find and surface internal knowledge instantly through voice. [Learn more](https://telnyx.com/integrations/confluence) * ### Figma Access design files and project context through voice. [Learn more](https://telnyx.com/integrations/figma) * ### Github Manage issues, pull requests, and code tasks hands-free through voice. [Learn more](https://telnyx.com/integrations/github) * ### Gong Bring conversation insights into every voice interaction. [Learn more](https://telnyx.com/integrations/gong) * ### Greenhouse Optimize recruiting with voice-driven updates, scheduling, and candidate workflows. [Learn more](https://telnyx.com/integrations/greenhouse) [Start building](https://telnyx.com/sign-up) CHOOSE BY USE CASE OR PRODUCT Use caseProducts * Point-of-Sale Voice OrdersCustomer calls in an order, agent logs it to QuickBooks * Order Tracking InquiriesCaller asks about an order, agent looks it up in QuickBooks * Customer Payment NotificationsSend SMS reminders for pending payments * Ecommerce Order SupportCaller asks about a product, agent helps with the order * CommsSIP Trunking * CommsGlobal numbers * AIVoice AI Agents * AIText-to-Speech * AISpeech-to-Text * EdgeInference RESULTS cURL ``` # point-of-sale voice orders — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \ -H "Authorization: Bearer $TELNYX_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "quickbooks-voice-orders", "model": "meta-llama/Meta-Llama-3.1-8B-Instruct", "instructions": "Answer the call, ask the customer for their order details, confirm the items and quantities, and create a sales receipt in QuickBooks.", "integrations": [ { "integration_id": "quickbooks-online" } ] }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations ``` Point-of-Sale Voice Orders Primitives composed 6 of 50 Tools attached 1 Est. latency budget \~460 ms Est. unit cost (all-in) $0.05/min Vendors required 1 SELECT USE CASE * Point-of-Sale Voice OrdersCustomer calls in an order, agent logs it to QuickBooks * Order Tracking InquiriesCaller asks about an order, agent looks it up in QuickBooks * Customer Payment NotificationsSend SMS reminders for pending payments * Ecommerce Order SupportCaller asks about a product, agent helps with the order SELECT USE CASE * Point-of-Sale Voice OrdersCustomer calls in an order, agent logs it to QuickBooks * Order Tracking InquiriesCaller asks about an order, agent looks it up in QuickBooks * Customer Payment NotificationsSend SMS reminders for pending payments * Ecommerce Order SupportCaller asks about a product, agent helps with the order OR SELECT PRODUCT * CommsVoice API * CommsSIP Trunking * CommsTeXML * CommsWebRTC * CommsConversation Relay * CommsSMS API * CommsMMS API * CommsRCS * CommsWhatsApp Business * CommsShort code * Comms10DLC * CommsAlphanumeric sender ID * CommsEmail API * CommsGlobal numbers * CommsToll-free numbers * CommsNumber porting * CommsFax API * CommsMicrosoft Teams * CommsZoom Phone * AIVoice AI Agents * AIText-to-Speech * AISpeech-to-Text * AIVoice Design * AIAgent Browser * AIMeeting Bot * AIWeb Search API * IdentityDeepfake Detection * IdentityBranded Calling * IdentityVerify API * IdentityNumber Lookup API * IdentityNumber Reputation * NetworkVirtual Cross Connects * NetworkCloud VPN * NetworkGlobal IP * NetworkIoT SIM Card * NetworkeSIM * NetworkPrivate Wireless Gateways * NetworkMobile Voice * EdgeBuild * EdgeFunctions * EdgeStatefulActor * EdgeKV * EdgeSQLDB * EdgeInference * EdgeAgentSDK * EdgeEmbeddings API * EdgeMissions * EdgeLiveKit on Telnyx * EdgeObject Storage * EdgeCloudFS RESULTS cURL ``` # point-of-sale voice orders — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \ -H "Authorization: Bearer $TELNYX_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "quickbooks-voice-orders", "model": "meta-llama/Meta-Llama-3.1-8B-Instruct", "instructions": "Answer the call, ask the customer for their order details, confirm the items and quantities, and create a sales receipt in QuickBooks.", "integrations": [ { "integration_id": "quickbooks-online" } ] }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations ``` Point-of-Sale Voice Orders Primitives composed 6 of 50 Tools attached 1 Est. latency budget \~460 ms Est. unit cost (all-in) $0.05/min Vendors required 1 RESULTS cURL ``` # point-of-sale voice orders — create the agent# tools attach in the same requestcurl -X POST https://api.telnyx.com/v2/ai/assistants \ -H "Authorization: Bearer $TELNYX_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "quickbooks-voice-orders", "model": "meta-llama/Meta-Llama-3.1-8B-Instruct", "instructions": "Answer the call, ask the customer for their order details, confirm the items and quantities, and create a sales receipt in QuickBooks.", "integrations": [ { "integration_id": "quickbooks-online" } ] }'# 6 primitives · 1 vendor · 1 bill# 1 tool · GET /v2/ai/integrations ``` Point-of-Sale Voice Orders Primitives composed 6 of 50 Tools attached 1 Est. latency budget \~460 ms Est. unit cost (all-in) $0.05/min Vendors required 1 ### Ask AI * [![GPT](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/chatgpt_icon-ea55e09d.jpeg?width=92&format=webp)](https://chat.openai.com/?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Claude](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/claude_icon-c7c8eef3.webp?width=92&format=webp)](https://claude.ai/new?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Perplexity](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/perplexity_icon-cd5b74f1.webp?width=92&format=webp)](https://www.perplexity.ai/search?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Gemini](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/gemini_icon-4ff1cbf4.webp?width=92&format=webp)](https://www.google.com/search?udm=50&aep=11&q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Grok](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/grok_icon-e588e5bd.webp?width=92&format=webp)](https://x.com/i/grok?text=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) QuickBooks Online