--- title: Telnyx Named a Leader in Frost & Sullivan's 2025 CPaaS Radar canonical: https://telnyx.com/landing/telnyx-named-leader-cpaas-frost-radar --- # Telnyx Named a Leader in Frost & Sullivan's 2025 CPaaS Radar # Global inference. Local data. OpenAI-compatible inference with in-region deployment. Data stays where your users are, with no hyperscaler markup. [Start building](https://telnyx.com/sign-up)[Talk to an Expert](https://telnyx.com/contact-us) The Frost Radar™ is Frost & Sullivan's proprietary benchmarking system evaluating CPaaS providers across 10 criteria spanning growth and innovation. **The 2025 report maps 23 companies and identifies the trends, infrastructure decisions, and AI capabilities that are separating market leaders from the rest**. ### What's inside the report: * **Competitive positioning of 23 global CPaaS providers** across Growth and Innovation indices * The **five market shifts redefining how enterprises select communications platforms** * **Why AI has become the defining differentiator in CPaaS**, and what "AI-native" actually means in practice * **Frost & Sullivan's independent assessment of Telnyx**'s vertically integrated platform, AI Voice Agent Orchestration, and global infrastructure * **Analyst perspective on where the market is heading** over the next 18–24 months **Download the report** to understand the market shifts reshaping enterprise communications and what to look for in your next platform provider. **Why Telnyx for Inference** ## Inference in-region, not routed cross-country Most inference providers run in one or two US data centers. Your European users hit us-east-1\. Your APAC traffic crosses the Pacific. Latency stacks up. Data leaves the region. Compliance gets complicated. Telnyx runs inference in-region in the Americas, Europe, and APAC ensuring requests stay local, and data never crosses borders unnecessarily. Because we own the GPU infrastructure, there's no cloud provider margin in the pricing. When you're ready to expand beyond inference, voice AI, speech-to-text, text-to-speech, it's all on the same infrastructure. No new vendor, no integration overhead. Frost & Sullivan identified Telnyx as a leader and among a select group of providers sustaining innovation momentum through developer-centric tools, low-latency infrastructure, and enterprise-scale AI capabilities. David Casem, CEO at Telnyx **FEATURES** ## Production-ready inference APIs OpenAI-compatible endpoints that work with your existing SDK and deploy globally. * ### In-region deployment Inference runs in the Americas, Europe, and APAC with MENA and LATAM coming soon. Your data stays where your users are. * ### OpenAI-compatible API Use your existing OpenAI SDK by changing the base URL. * ### Function calling Connect LLMs to external tools and APIs to build agents that take action, not just generate text. * ### Autoscaling Dedicated GPUs handle concurrent requests and scale automatically with your workload, so there is no capacity planning or cold starts to worry about. * ### Fine-tuning Customize models with your own data via the Fine-Tuning API using the same infrastructure and API key. * ### Structured output JSON mode and regex constraints ensure inference output conforms to your schema for production-grade reliability. **Resources** * ### The Math Behind Voice AI ROI Cost per minute is the wrong way to evaluate voice AI. Here is a 4-step framework to model the actual economics, plus an interactive ROI calculator to run your own numbers. [Read article](https://telnyx.com/resources/the-math-behind-voice-ai-roi) * ### Contact Center: Build vs Buy A practical framework to help CX leaders decide whether to build or buy their contact center stack — with scoring rubrics for control, compliance, cost, and AI risk. [Read article](https://telnyx.com/resources/contact-center-software-build-vs-buy) * ### The State of Voice AI 2026 Voice AI is no longer judged by conversation alone. New data reveals why execution, integrations, language support, and infrastructure now define trust. [Read article](https://telnyx.com/resources/state-of-voice-ai-trust-execution-2026) **WHY TELNYX** ## The edge advantage Run inference where your users are, not where your cloud provider decides. Lower latency, better experiences, no vendor lock-in. * ### Ultra-low latency Run models at the edge close to your users. Sub-100ms response times without cross-country routing. * ### No vendor lock-in OpenAI-compatible endpoints work with your existing SDK. Switch providers without rewriting code. * ### Autoscaling by default From zero to thousands of requests per second without capacity planning. Pay only for what you use. **PRICING** ## Transparent pricing, no cloud tax Starting at $0.10 per 1M tokens with flat per-token pricing by model tier. No GPU rental fees, no compute surcharges, no minimums. Starting at $0.10 per 1M tokens [See pricing](https://telnyx.com/pricing/inference-api) **HOW IT WORKS** ## Build in minutes Test in the portal or integrate with your tools. * ### Get started Sign up and get your API key to start building. [Start building](https://telnyx.com/sign-up) * ### Talk to an expert Get help designing your inference architecture. [Talk to an Expert](https://telnyx.com/contact-us) PRODUCTS ## See what you can build with our suite of AI APIs [Start building](https://telnyx.com/sign-up) * [![Telnyx Cloud Storage Hero](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/what_is_distributed_storage-cfab3425.png?width=1120&format=webp)Cloud StorageDiscover low-latency, cost-effective storage for your AI applications. Store data and embeddings in one palce.LEARN MORE](https://telnyx.com/products/cloud-storage) * [Model LibraryChoose from a range of state-of-the-art proprietary and open-source LLMs and stay on the bleeding edge of AI.Learn more](https://telnyx.com/products/llm-library) * [![Voice AI](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/Voice-AI-e5423927.png?width=1504&format=webp)Voice AI AgentsBuild and deploy low-latency Voice AI agents in minutes on a full-stack, conversational AI platform. Take full control of voices, languages, and call flows.Learn more](https://telnyx.com/products/voice-ai-agents) ## Sign up and start building [Sign up](https://telnyx.com/sign-up)[Contact sales](https://telnyx.com/contact-us) **Resources, Docs, Support** ## Inference hub * ### Inference API Quickstart | Telnyx Introduction [Read more](https://developers.telnyx.com/docs/inference/getting-started) * ### AI Playground Quickstart | Telnyx Tutorial for AI Playground Quickstart. Start building on Telnyx today. [Read more](https://developers.telnyx.com/docs/inference/quickstart) * ### Function Calling | Telnyx In this tutorial, you'll learn how to connect large language models to external tools using our chat completions API. This includes: [Read more](https://developers.telnyx.com/docs/inference/functions) * ### Voice Assistant Quickstart | Telnyx In this tutorial, you'll learn how to configure a voice assistant with Telnyx. You won't have to write a single line of code or create an account with anyone besides Telnyx. You'll be able to talk to your assistant over the phone in under five minutes. [Read more](https://developers.telnyx.com/docs/inference/ai-assistants/no-code-voice-assistant) * ### Langchain Integration | Telnyx Langchain [Read more](https://developers.telnyx.com/docs/inference/langchain-integration) * ### Inference APIs | Telnyx Incorporate AI into your applications with ease. [Read more](https://developers.telnyx.com/api/inference) * ### Get available models API | Telnyx This endpoint returns a list of Open Source and OpenAI models that are available for use. [Read more](https://developers.telnyx.com/api/inference/inference-embedding/get-models-public-models-get) * ### Create a chat completion API | Telnyx Chat with a language model. This endpoint is consistent with the [OpenAI Chat Completions API](https://platform.openai.com/docs/api-reference/chat) and may be used with the OpenAI JS or Python SDK. [Read more](https://developers.telnyx.com/api/inference/inference-embedding/chat-public-chat-completions-post) * ### List assistants API | Telnyx Retrieve a list of all AI Assistants configured by the user. [Read more](https://developers.telnyx.com/api/inference/inference-embedding/get-assistants-public-assistants-get) * ### Transcribe speech to text API | Telnyx Transcribe speech to text. This endpoint is consistent with the [OpenAI Transcription API](https://platform.openai.com/docs/api-reference/audio/createTranscription) and may be used with the OpenAI JS or Python SDK. [Read more](https://developers.telnyx.com/api/inference/inference-embedding/audio-public-audio-transcriptions-post) * ### Telnyx Blog | CPaas & UCaaS Resources Find data-driven research, comprehensive guides and all things SIP trunking, voice and SMS APIs, wireless and more. [Read more](https://telnyx.com/resources/topic/inference) * ### Telnyx Blog | CPaas & UCaaS Resources - Page 2 Page 2 - Find data-driven research, comprehensive guides and all things SIP trunking, voice and SMS APIs, wireless and more. [Read more](https://telnyx.com/resources/topic/inference/page/2) * ### Telnyx releases new Inference product to public beta Discover Telnyx's unified AI platform, combining storage and inference. Streamline your AI workflows, enjoy cost-effective GPUs and rapid insights. [Read more](https://telnyx.com/resources/telnyx-releases-new-inference-product-to-public-beta) * ### How to use inference APIs to drive AI adoption Inference APIs drive AI adoption by enabling real-time applications, multimodal systems, and personalized solutions with speed and scalability. [Read more](https://telnyx.com/resources/inference-api-ai-adoption) * ### What is an inference engine? Definition and applications Aptly named, inference engines are what make AI run. Learn what they are, how they work, and how you can use them in your AI applications. [Read more](https://telnyx.com/resources/inference-engine) * ### Learn how Telnyx started building our new AI Inference tools We built Telnyx Inference as a platform where developers can easily harness the power of AI with fast, contextualized inference. [Read more](https://telnyx.com/resources/inference-customizable-ai) * ### Build your AI applications on a fast GPU network Telnyx Inference is built on a Telnyx-owned GPU network, resulting in lower costs and accelerated time to market for AI applications. [Read more](https://telnyx.com/resources/inference-gpu-network) * ### How to leverage inference models in business and development If you want to use AI and ML effectively, you have use inference models. Learn what they are and how they can work for your business. [Read more](https://telnyx.com/resources/inference-model-for-business) * ### The evolution of AI systems infrastructure AI systems are changing the world. But where did these systems originate from, and where are they headed next? [Read more](https://telnyx.com/resources/evolution-ai-infrastructure) * ### What is machine learning inference? You’ve heard of AI, but have you heard of machine learning inference? Learn what ML inference is and how you can apply it to innovate in your industry. [Read more](https://telnyx.com/resources/machine-learning-inference) * ### ElevenLabs alternative: Top platforms for scalable voice AI Discover top ElevenLabs alternatives and why Telnyx offers a better voice AI stack with lower latency, real-time control, and LLM flexibility. [Read more](https://telnyx.com/resources/elevenlabs-alternative) * ### The Better ElevenLabs Alternative | Telnyx See why Telnyx beats ElevenLabs. Get better pricing, built-in telecom stack, and full AI infrastructure control. Switch to Telnyx for better voice AI. [Read more](https://telnyx.com/the-best-elevenlabs-alternative) * ### Get Started with Telnyx Storage & Inference Guide | Telnyx Help Center This article provides you with a guide to setting up Telnyx Storage on your account [Read more](https://support.telnyx.com/en/articles/8344129-get-started-with-telnyx-storage-inference-guide) * ### Getting Started | Telnyx Help Center Get Started with a Mission Control Account. Start building on Telnyx today. [Read more](https://support.telnyx.com/en/collections/1512966-getting-started) * ### ElevateAI Proof-of-Concept Setup Guide | Telnyx Help Center Step-by-step guide to integrate Telnyx with ElevateAI for transcription and recording. [Read more](https://support.telnyx.com/en/articles/6837118-elevateai-proof-of-concept-setup-guide) * ### Telnyx Storage | Telnyx Help Center Here you will find a collection of FAQs and guides on all things Telnyx Storage. [Read more](https://support.telnyx.com/en/collections/3840515-telnyx-storage) * ### Specifications | Telnyx Help Center Telnyx's technical specs: Whitelisting, SIP protocols, STUN server, DTMF, and more. [Read more](https://support.telnyx.com/en/collections/1513300-specifications) * ### Voice API Essentials | Telnyx Help Center In this collection you will find helpful links that explain the mission control portal features and troubleshooting tips. [Read more](https://support.telnyx.com/en/collections/133140-voice-api-essentials) * ### AI and Machine Learning \[Use Cases\] See how AI and machine learning can enhance your projects. Explore Telnyx use cases today. [Read more](https://telnyx.com/use-cases/ai-and-machine-learning) * ### Conversational AI \[Integration\] Use Cases Boost engagement and efficiency through Telnyx's Conversational AI. Start integrating now. [Read more](https://telnyx.com/use-cases/conversational-ai) [Start building](https://telnyx.com/sign-up) ### Ask AI * [![GPT](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/chatgpt_icon-ea55e09d.jpeg?width=92&format=webp)](https://chat.openai.com/?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Claude](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/claude_icon-c7c8eef3.webp?width=92&format=webp)](https://claude.ai/new?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Perplexity](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/perplexity_icon-cd5b74f1.webp?width=92&format=webp)](https://www.perplexity.ai/search?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Gemini](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/gemini_icon-4ff1cbf4.webp?width=92&format=webp)](https://www.google.com/search?udm=50&aep=11&q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.) * [![Grok](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/grok_icon-e588e5bd.webp?width=92&format=webp)](https://x.com/i/grok?text=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)