---
title: 10DLC API Authentication Update for Brand Verification
canonical: https://telnyx.com/release-notes/10dlc-api-authentication-update-for-brand-verification
---
# 10DLC API Authentication Update for Brand Verification

[Release notes](https://telnyx.com/release-notes)

# 10DLC API Authentication Update for Brand Verification

### 11, Sep 2024

### Overview

Telnyx is rolling out a new **Brand Verification Process** for brands classified as **PUBLIC\_PROFIT** entity types using the 10DLC API. This release is a **mandatory update** from The Campaign Registry (TCR) and is designed to enhance security, prevent brand impersonation, and ensure compliance with 10DLC messaging regulations.

As of **October 3, 2024**, all new and existing brands marked with a PUBLIC\_PROFIT entity type must undergo this mandatory verification process. The process includes submitting a business contact email and completing Two-Factor Authentication (2FA) to validate the brand identity. Brands that fail to complete the verification process **will not** be able to register new campaigns or perform certain vetting actions.

### Key Features and Changes

1. **New Brand Verification Flow:**
* For **new brands**, upon creation via the 10DLC API, a verification email will automatically be triggered to the business contact email provided.
* New brands that do not complete the verification will remain in an **unverified state** and will be unable to register campaigns until verification is completed.
1. **Existing Brand Impact:**
* **Existing brands** in a verified state can continue operating as usual, but they will be restricted from:
  * Adding new campaigns
  * Importing vetting
  * Requesting vetting
* To restore full functionality, existing brands must **update their business contact email** and complete the 2FA process to re-verify their status.
1. **Two-Factor Authentication (2FA):**
* Telnyx will send a verification email with a unique link and PIN to the business contact email.
* The verification email is valid for **7 days**. If not clicked, the brand remains unverified.
* If the verification process is not completed within **30 days**, the brand will remain unverified and need to be resubmitted via the API.
1. **API Endpoint Updates**:
* New field: businessContactEmail is now required for PUBLIC\_PROFIT brands when creating or updating a brand.
* Upon updating this email, a new 2FA verification process will be triggered.

### API Integration

To update the business contact email or trigger a resend of the verification email, the following API calls can be used:

* Update Business Contact Email:  
curl -X PATCH <https://api.telnyx.com/10dlc/brand> \--header 'Authorization: Bearer YOUR\_TOKEN\_HERE' --header 'Content-Type: application/json' -d '{"businessContactEmail": "[\[email protected\]](https://telnyx.com/cdn-cgi/l/email-protection#4c3523393e6229212d25206224293e290c29342d213c2029622f2321)" }'
* Resend 2FA Verification Email:  
curl -X POST <https://api.telnyx.com/10dlc/brand/YOUR%5FBRAND%5FID%5FHERE/2faEmail> \--header 'Authorization: Bearer YOUR\_TOKEN\_HERE'

### Portal Availability

While the brand verification flow is currently available only via the API, it will be accessible through the Telnyx portal in an upcoming release.

### Action Required

* **New Brands:** Ensure that your brand completes the verification process upon creation by following the 2FA link sent to the business contact email.
* **Existing Brands:** Update your brand’s business contact email via the API to trigger the new verification flow and maintain full functionality for campaigns and vetting.

### Why This Update Matters

This is a **mandatory update from TCR**, and we encourage you to take these steps to avoid disruptions to your campaigns by **October 3, 2024**. This will help with our ongoing efforts to enhance security, reduce the risk of fraud (e.g., brand impersonation, smishing), and ensure compliance with carrier regulations for 10DLC messaging. By implementing a robust 2FA verification system, we aim to ensure that only authorized personnel can manage and operate messaging campaigns.

[Get in touch](https://telnyx.com/contact-us) with our team of experts with any questions you may have.

[Start building](https://telnyx.com/sign-up)

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