---
title: "Release note: AI messaging assistant by Telnyx"
canonical: https://telnyx.com/release-notes/ai-messaging-assistant
---
# Release note: AI messaging assistant by Telnyx

[Release notes](https://telnyx.com/release-notes)

# Introducing the AI messaging assistant by Telnyx

### 9, Apr 2025

We’re excited to announce the launch of our new AI-powered messaging assistant within the [Telnyx Mission Control Portal](https://portal.telnyx.com/). This intelligent messaging assistant simplifies appointment scheduling and enhances customer experiences through intuitive text interactions.

## Key features:

* **Automated appointment scheduling:** Schedule, reschedule, and manage appointments seamlessly through SMS.
* **Real-time data integration:** Instantly fetch patient details, available appointment types, slots, and provider information using robust webhook integrations.
* **Enhanced communication:** Professional, clear, and empathetic interactions designed to closely mimic human conversation.
* **Compliant and secure:** Fully adheres to compliance standards, ensuring patient data remains confidential and secure.
* **Human escalation:** Intelligent error handling with seamless escalation to human representatives when necessary.

## Benefits:

* Significantly reduces manual scheduling efforts.
* Improves patient satisfaction through faster, hassle-free appointment management.
* Provides detailed conversation insights and analytics directly within the Telnyx Customer Portal.

## Getting started:

1. **Access the AI assistant builder:** Log in to your Telnyx Mission Control Portal account and navigate to the AI Assistant section.
2. **Define your assistant:** Provide instructions, greetings, and descriptions to guide your assistant’s responses.
3. **Select your model and tools:** Choose the appropriate AI model and enable pre-configured tools for specific tasks.
4. **Configure a phone number:** On the Messaging tab, set up a phone number for the assistant to use.
5. **Receive a text from the assistant:** Provide a destination number and a starting message from the assistant
6. **Review conversation history:** Click on the Conversation History tab to review conversations between the assistant and the recipient.

[Get started today](https://telnyx.com/sign-up) to experience the next generation of AI-powered automation.

[Start building](https://telnyx.com/sign-up)

### Ask AI

* [![GPT](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/chatgpt_icon-ea55e09d.jpeg?width=92&format=webp)](https://chat.openai.com/?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Claude](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/claude_icon-c7c8eef3.webp?width=92&format=webp)](https://claude.ai/new?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Perplexity](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/perplexity_icon-cd5b74f1.webp?width=92&format=webp)](https://www.perplexity.ai/search?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Gemini](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/gemini_icon-4ff1cbf4.webp?width=92&format=webp)](https://www.google.com/search?udm=50&aep=11&q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Grok](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/grok_icon-e588e5bd.webp?width=92&format=webp)](https://x.com/i/grok?text=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)