---
title: Move Retell agents into Telnyx using the import tool
canonical: https://telnyx.com/release-notes/import-retell-agent-in-telnyx
---
# Move Retell agents into Telnyx using the import tool

[Release notes](https://telnyx.com/release-notes)

# Import Retell agent into Telnyx

### 29, Nov 2025

Telnyx now imports Retell agents directly into Voice AI Assistants. Teams keep their existing prompts and logic while gaining lower latency, consistent telephony, and clearer control of multi-step flows. This reduces operational issues that appear as traffic scales.

## What’s new

* **Direct Retell import:** Pulls prompts, tools, logic, and settings into Telnyx automatically.
* **Multi-assistant graphing:** Splits Retell multi-prompt agents into modular connected assistants.
* **Integrated telephony path:** Runs inference within the Telnyx voice stack to remove cross-cloud hops.
* **Single-provider routing:** Uses Telnyx carrier infrastructure for call delivery and audio quality.
* **Immediate testing:** Run live calls with transcripts, STT, TTS, and handoff visibility.

## Why it matters

* Reduces latency variation during high-volume traffic.
* Improves call reliability by removing third-party carrier dependencies.
* Simplifies multi-step logic by making branches explicit and maintainable.
* Prevents hidden routing issues that are difficult to diagnose on external carriers.
* Supports production workflows without rebuilding agent behavior.

## Example use cases

* High-volume outbound campaigns that require stable response times.
* Multi-step qualification flows with scheduling or CRM lookups.
* Inbound support lines that depend on consistent PSTN routing.
* Regulated processes that need full visibility into call paths and logic transitions.

## Getting started

1. In Mission Control, open **AI Assistants** under **AI Storage & Compute**.
2. Select **Import assistant**, choose **Retell**, and enter your Retell API key.
3. Load your available Retell agents.
4. Select the agents to migrate and create Telnyx-native assistants.
5. Review the generated assistant graph, adjust handoffs if needed, and run a live test call.

**Import your Retell agent now** in your [Mission Control Portal](https://portal.telnyx.com/#/ai/assistants) or contact your Telnyx team.

[Start building](https://telnyx.com/sign-up)

### Ask AI

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* [![Claude](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/claude_icon-c7c8eef3.webp?width=92&format=webp)](https://claude.ai/new?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Perplexity](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/perplexity_icon-cd5b74f1.webp?width=92&format=webp)](https://www.perplexity.ai/search?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Gemini](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/gemini_icon-4ff1cbf4.webp?width=92&format=webp)](https://www.google.com/search?udm=50&aep=11&q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Grok](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/grok_icon-e588e5bd.webp?width=92&format=webp)](https://x.com/i/grok?text=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)