Blog
Browse our latest articles and updates
Insights & ResourcesMMS group or broadcast messaging: Which should you use?
Learn the difference between MMS group and broadcast messaging, which one to choose, and best practices for effective campaigns
Insights & ResourcesBuild an omnichannel customer experience in 5 steps
In the third of our three-part retail solutions series, we explore how to build a seamless omnichannel customer experience.
Insights & ResourcesRetail marketers: Attract and retain more customers
In the second of our three-part retail solutions series, we dive into the benefits of building a seamless customer journey.
Insights & ResourcesHow automated phone surveys can benefit your business
Discover what automated phone surveys are, how they work, and how businesses leverage them.
Insights & ResourcesCommunications APIs for healthcare
Learn how communications APIs can help your healthcare organization communicate with more patients, more effectively.
News & EventsTelnyx rebrands to reflect commitment to connectivity
Our new brand reflects a commitment to reliable, secure global connectivity. Learn about our new look—and our upcoming offerings.
Insights & ResourcesSMS for small business: The basics
Learn the basics of SMS for small businesses, who should use it, best practices, and how to get started.
Insights & ResourcesDirect Routing vs. Operator Connect
Explore the differences between two bring-your-own-carrier (BYOC) methods of connecting to the Microsoft Teams platform.
Insights & ResourcesWhat is a call menu, and how can it help your business?
Learn how to set up your call menu and how it can help your customers navigate your business with ease.
Insights & Resources3 benefits of BYOC for your UC platform
Bringing your own carrier (BYOC) to your UC platform can improve global coverage and quality and decrease calling costs.
Insights & ResourcesWhat is a time-based one-time password (TOTP)?
TOTPs are one of the most common methods of two-factor authentication (2FA). Learn how TOTPs can keep your data safe.
Insights & ResourcesRetail marketers: Do you know your customers?
In the first of our 3-part retail solutions series, we dive into why getting to know customers decreases churn and boosts ROI.
Insights & ResourcesTop IoT solution providers in 2023
Choosing an IoT solution provider for your next big project? Learn about the top providers in the space.
Guides & TutorialsRunning on the edge: Everything you need to know
Edge computing helps organizations process and store data quickly and locally. Learn about the edge, its benefits, and use cases.
Insights & ResourcesSMS survey examples and best practices
Discover best practices for crafting effective SMS surveys, and get inspired by real-world examples.
Insights & ResourcesWhat is outbound IVR, & how can it increase engagement?
Learn how outbound IVR can help you increase customer satisfaction and streamline processes.
Insights & ResourcesWhat is IMSI switching, and how does it work?
IMSI switching allows devices to connect to networks across the globe. Learn about IMSI switching, its benefits, and use cases.
Insights & ResourcesIoT for Sustainability — How IoT is changing the world
IoT is emerging as a viable technology for confronting environmental sustainability issues.
Insights & ResourcesUnderstanding dynamic number insertion and its benefits
Learn how dynamic number insertion works, and discover the key benefits of this powerful marketing tool.
Insights & ResourcesTop benefits of conversational AI for customer service
Conversational AI can help your business save time and cut operational costs. Keep reading to learn how.
New Products & FeaturesNew Messaging Deliverability Dashboard
Messaging customers can now track real-time deliverability via dashboard.
Insights & ResourcesWhat is A2P messaging?
A2P messaging helps businesses send automated messages to consumers. Learn more about A2P messaging and its use cases.
Insights & ResourcesIVR for call centers: Top 3 benefits to consider
Learn what IVR is and how your business can benefit from implementing it in your call center.
Insights & ResourcesLeveraging SMS customer engagement to increase ROI
Learn how SMS customer engagement can be used to deliver a positive customer experience and drive more sales.
