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Insights & Resources

SMS customer service—7 best practices

Stand out from the competition by following these best practices for providing top-notch SMS customer service.

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Partnerships

Zoom Phone Bring Your Own Carrier (BYOC) with Telnyx

Learn how you can use Telnyx as a carrier to make and receive calls to and from the PSTN with Zoom Phone.

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Features

Toll-free text messaging: register and verify with ease

Toll-free messaging is easiest with Telnyx due to our new-to-industry API and Portal registration functionality.

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Insights & Resources

Call transcription benefits

Learn about the benefits of call transcription and how you can use this technology to make your business more effective.

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Insights & Resources

Your new S3 alternative: Meet Telnyx Storage

We dive into some of S3's shortcomings in detail, and show businesses why they should consider switching to Telnyx Storage.

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Insights & Resources

Use call insights & metrics to improve CX

Gain actionable call insights from real-time analytics, call data and reporting to improve customer experience.

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Insights & Resources

Understanding inbound calls

An inbound call occurs when the customer initiates a call to a business, usually for sales inquiries, customer service or support.

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New Products & Features

Telnyx Storage: Now Available in Beta

Be the first to experience lower-cost, lower-latency distributed object storage. Try for free today!

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News & Events

Introducing Wireless Coverage on All Major US Networks

Today, we're excited to announce even better coverage and connectivity quality for our IoT SIM cards in the US.

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Insights & Resources

Click-to-call: real-life examples and business benefits

Click-to-call is a type of digital voice communication in which the user simply clicks a button to initiate a VoIP call.

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Partnerships

Bicom Systems & Telnyx: facilitating global calling

Learn how Bicom Systems and Telnyx are helping customers all across the world transition from the PSTN to VoIP.

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Guides & Tutorials

3 customer engagement tools you need on your platform

Elevate your customer engagement platform with these three engagement tools.

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Insights & Resources

What is Direct Inward Dialing?

Direct Inward Dialing (DID) is a service that enables businesses to receive inbound calls without extensions or operators.

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Guides & Tutorials

2022 guide to political campaign text messaging

Ensure your political messaging campaign is compliant and decide which number type is best for your organization.

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Insights & Resources

Create a Private LTE Network with Telnyx Wireless

Enhance your IoT security, access, and control by creating a private LTE network with Private Wireless Gateways.

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Guides & Tutorials

Telehealth video conferencing: key factors to consider

Video APIs allow telehealth providers to integrate programmable video, voice, and SMS into their existing platforms.

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News & Events

Dial 988 for the National Suicide Prevention Lifeline

988 was designated as the U.S. National Suicide Prevention Lifeline phone number. Here's what it means for U.S. phone users.

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New Products & Features

Introducing Telnyx Storage: Low-Cost Object Storage

Telnyx Storage is distributed cloud object storage evolved — lower cost, lower latency, and S3-compatible APIs for easy migration.

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Insights & Resources

How Private Wireless Gateways Work: A Tech Deep-Dive

A deep dive into the benefits of a Private Wireless Gateway and each of its different components.

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Guides & Tutorials

Scale PoS device distribution with multi-carrier SIMs

Multi-carrier SIMs are the new generation of Mobile Point of Sale, without the security downsides.

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New Products & Features

Introducing Telnyx Cloud VPN: Now in Open Beta

It's easier than ever to harness our private global backbone for your apps, devices and endpoints.

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Insights & Resources

Guide: Cellular vs Wifi for IoT

Cellular data that is enabled by IoT SIM cards offers better coverage for PoS devices.

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Insights & Resources

The Complete Guide to CPaaS

What is Communications Platform as a Service (CPaaS), and why does your business need it?

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Insights & Resources

Securing IoT with Private LTE Networks

Private networks can help minimize the risk of cyber attacks for IoT applications through bypassing the public internet.

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Guides & Tutorials

PSTN vs. VoIP: which telephony solution to choose?

Future-proof your business communications before the PSTN is gone.

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Insights & Resources

5 Things for PoS Device Vendors to Consider in 2022

PoS providers must observe current trends to remain relevant. Here are 5 things for PoS device vendors to consider in 2022.

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New Products & Features

Easily build voice calling into your application

Building calling into your applications as a non-developer just got easier.

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New Products & Features

Build the no-fuss video solution you've always wanted

Telnyx Video API offers a personalized, cost-effective, high-quality experience over out-of-the-box solutions.

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Partnerships

Telnyx and Iterable Partner for Global Messaging

Iterable customers now have access to reliable, carrier-direct SMS and MMS in over 200 countries

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Insights & Resources

Employee Spotlight: Natasha Tomattis

Natasha works with the Infrastructure team at Telnyx to develop and maintain our multi-cloud platform.

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