[Webinar] Using AI to Solve Call Center Capacity Issues
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Call centers are experiencing unprecedented demand
Amid the uncertainty of the COVID-19 crisis, call centers worldwide are experiencing unprecedented levels of demand.
In this webinar, Telnyx Product Manager Paul Shanahan, Replicant CEO Gadi Shamia and Replicant CTO Benjamin Gleitzman will talk about how you can leverage an AI Voice Responder to reduce call overflow, customer hold times and agent fatigue — all in a matter of days.
You'll learn about:
- Challenges call centers around the world are facing now.
- How to get an AI solution up and running in days, not weeks.
- Using AI to reduce call overflow, customer hold times and agent fatigue.
- Industry-specific customer service concerns.
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