As the rate of businesses adopting SMS to communicate with their customers has increased, so have the amount of unwanted messages to consumers. In an effort to protect consumers from unsolicited messages, legislators have enacted a number of regulations for businesses to follow.
- SMS regulations: GDPR, TCPA & CTIA, PIPEDA
- Guidelines to follow
- Best practices for sending messages
- Opt-in/opt-out policies
- The future of SMS, 10DLC