Real-Time Media Feedback
Guaranteed Call Integrity
Telephony Analysis Available Immediately
- Complex integrations with call center PBX systems are required to collect call data.
- The collection system must be installed on-premise with the PBX or suffer delays while data is streamed, analyzed and sent back.
- Users also risk degrading their call quality or even dropping calls by allowing media collection to occupy the call stream.
Cloud ConversationsDeliver conversation insights while everyone’s still talking.
Users enjoy the highest quality VoIP calls while their speech analytics software simultaneously digs into a pristine voice stream.
Call Center Improvement
Call monitoring and sales coaching software are effective ways to improve the performance of call center personnel.
Telnyx makes call fraud protections effective, by gathering data to deliver a verdict on a call in seconds.
Nothing has been short of exemplary customer service to date.