---
title: Build exceptional customer experiences
canonical: https://telnyx.com/solutions/sales-and-marketing
---
# Build exceptional customer experiences

**Sales and Marketing**

# AI-powered conversations that convert

Create meaningful, real-time conversations at scale across voice, SMS, WhatsApp, and email. Replace repetitive manual tasks with automated, human-like interactions, allowing your team to focus on closing deals and driving growth.

[Start building now](https://telnyx.com/sign-up)[Speak with an expert](https://telnyx.com/contact-us)

USE CASES

## Create custom voice experiences for every use case.

[See all use cases](https://telnyx.com/solutions#use-cases)

* ### Automated conversational lead qualification  
Never miss a hot lead again. Automatically qualify, segment, and route prospects in real-time, allowing sales reps to focus only on high-value opportunities.
* ### Appointment scheduling  
Book more meetings, close more deals. Automatically check availability, schedule appointments, and send reminders—all with simple voice commands.
* ### Real-time CRM updates through voice interactions  
Forget manual CRM updates. Automatically log call notes, update contacts, and schedule follow-ups effortlessly through voice interactions.
* ### Large-scale customer feedback automation  
Turn customer feedback into actionable insights. Collect, analyze, and summarize feedback at scale without manual effort.
* ### Automated event outreach and registration  
Turn your events into full houses. Use automated voice outreach to drive registrations and attendance, maximizing your event’s impact.

**WHY TELNYX?**

## All-in-one platform for Voice AI at scale

Host models, convert speech-to-test, route calls globally—all from one platform. Telnyx combines core voice infrastructure with advanced AI tools. Simple, reliable, scalable and expertly supported.

Scale with confidenceContext-rich conversationsReduce operational costsGo global with multilingual AICarrier-grade reliability and security24/7 Expert Support 

### Scale with confidence

Manage thousands of conversations at once, ensuring every lead feels prioritized.

### Context-rich conversations

Give your Voice AI Agent access to custom tools and over 30 pre-built integrations across 13 categories, including Salesforce, HubSpot, ServiceNow, Calendly, Jira, and more. Pull customer data into calls, trigger actions in real time, and personalize every conversation with live context.

### Reduce operational costs

Automate tasks to streamline operations, minimize errors, and achieve more without increasing headcount. Run AI voice agents at scale without breaking the bank on Telnyx’s private global network and GPU.

### Go global with multilingual AI

Engage international audiences in their own language and launch voice experiences in 140+ countries with localized numbers.

### Carrier-grade reliability and security

We own the network, the infrastructure, and the delivery so your voice agents stay online and secured from end-to-end. No outages, no dropped audio, no question marks. We maintain strict adherence to all international and regional data privacy regulations and standards, including [GDPR and CCPA. ](https://telnyx.com/data-privacy)

### 24/7 Expert Support

Get unmatched support via our slack channel plus dedicated solutions engineers who can help you build, architect, troubleshoot, and optimize at every step

**RESOURCES**

* ### How to build a Voice AI agent to handle inbound calls?  
Learn how to create a smart conversational AI that answers customer calls, understands intent, and automates responses using Telnyx Voice + AI.  
[Build a Voice AI agent](https://telnyx.com/resources/how-i-built-a-conversational-ai-bot-using-telnyx)
* ### Building a click-to-call dialer into your CRM platform  
Learn how outbound IVR uses automated voice calls to reach customers for things like surveys, reminders, and time-sensitive updates.  
[Watch the demo](https://telnyx.com/resources/building-click-to-call-dialer-into-crm )
* ### Scale your global calling capabilities with voice AI  
Learn how to combine voice AI and global calling to automate conversations, reduce costs, and support customers in any region.  
[Read more](https://telnyx.com/resources/global-calling-voice-ai)

PRODUCTS

## The products that power sales AI

Voice AI, SIP trunking, SMS, WhatsApp, and Email on one private network. Same API key, same infrastructure, same bill.

[See all products](https://telnyx.com/products)

* [![SIP Trunking](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/SIP%20Trunking.png?width=3840&format=webp)SIP TrunkingHD voice on direct carrier interconnects. A-level STIR/SHAKEN. No third-party gateways.](https://telnyx.com/products/sip-trunks)
* [![Voice API](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/Voice_API_and_TeXML_2x.webp?width=1024&format=webp)Voice APIWebhook-driven call control for dynamic routing, IVR, and real-time logic over every call leg.](https://telnyx.com/products/voice-api)
* [![Voice AI Agents](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/Voice-AI-Agents_Hero_16x9%402x.webp?width=1024&format=webp)Voice AI AgentsBuilt-in STT, TTS, and streaming interfaces. Deploy AI agents inside your call flows with sub-200ms round-trip.](https://telnyx.com/products/voice-ai-agents)
* [![Woman sends text message](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/Product_Thumbnail_Comms_SMS-API-0905ed67.png?width=640&format=webp)SMS APIUse dedicated local numbers for reliable, high-throughput messaging with enhanced deliverability.](https://telnyx.com/products/sms-api)
* [![WhatsApp Business API](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/Screenshot%202026-07-14%20at%2013.28.07.png?width=2036&format=webp)WhatsApp Business APIReach 3.3 billion WhatsApp users through the same Telnyx number and connection you already use. No new integrations needed.](https://telnyx.com/products/whatsapp-business-api)
* [![Email API](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/Country%20pages%20image%20(2).png?width=1463&format=webp)Email APITransactional and marketing email on the same carrier-owned platform as your SMS, voice, and WhatsApp. One API, one bill, one vendor.](https://telnyx.com/products/email-api)

## Ready to build something increadible?

[Sign up](https://telnyx.com/sign-up)[Contact us](https://telnyx.com/contact-us)

[Start building](https://telnyx.com/sign-up)

### Ask AI

* [![GPT](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/chatgpt_icon-ea55e09d.jpeg?width=92&format=webp)](https://chat.openai.com/?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Claude](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/claude_icon-c7c8eef3.webp?width=92&format=webp)](https://claude.ai/new?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Perplexity](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/perplexity_icon-cd5b74f1.webp?width=92&format=webp)](https://www.perplexity.ai/search?q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Gemini](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/gemini_icon-4ff1cbf4.webp?width=92&format=webp)](https://www.google.com/search?udm=50&aep=11&q=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)
* [![Grok](https://d2efw2akbx8gaf.cloudfront.net/https://dotcom-payload-assets-prod.s3.us-east-1.amazonaws.com/cms-media/grok_icon-e588e5bd.webp?width=92&format=webp)](https://x.com/i/grok?text=What makes Telnyx's global network different, breakdown call quality for normal phone calls and voice AI calls.)