--- title: Build Appointment Reminder & No-Show Reducer Voice AI Agent | Telnyx canonical: https://telnyx.com/templates/reminder-noshow-reducer-voice-ai --- # Build Appointment Reminder & No-Show Reducer Voice AI Agent | Telnyx [Back to templates](https://telnyx.com/templates) healthcare # Build Appointment Reminder & No-Show Reducer Voice AI Agent Cut no-show rates with an voice AI agent that calls patients to confirm appointments, offers easy rescheduling, and sends SMS reminders. Start building in Mission Control with usage-based pricing. introduction ## What this voice AI agent does The Reminder & No-Show Reducer template creates an AI agent that makes outbound calls to confirm upcoming appointments. It reminds patients of their details, confirms attendance, offers rescheduling, and sends follow-up SMS confirmation. Designed for healthcare practices, dental offices, and clinics that lose revenue to no-shows, this template automates the reminder calls staff spend hours making each day. The template comes pre-configured with confirmation logic, rescheduling flows, SMS messaging, and dynamic variables for patient, provider, and appointment details. **features** ## Core components of the Appointment Reminder & No-Show Reducer agent ### Appointment confirmation Calls patients with appointment date, time, provider, and type, confirms attendance or flags cancellations. ### Easy rescheduling Offers rescheduling options when a patient cannot make their appointment, reducing outright cancellations. ### SMS confirmation and provider details Sends a follow-up text with appointment details after the call for easy reference. Dynamic variables for doctor name, clinic address, and phone number so every reminder is personalized. how to ## Build and deploy your agent in 5 easy steps **time** 5 minutes **pre-requisites** A Telnyx account with a phone number. **Step 1 of 5** ### 1. Select the template Sign in to your Telnyx account. Navigate to AI Assistants, click Create New Agent, and select Reminder & No-Show Reducer from the Healthcare category. ### 2. Set appointment details Update the dynamic variables with your clinic name, address, phone number, and provider details. ### 3. Enable messaging Ensure your Telnyx number has messaging enabled for SMS confirmations. ### 4. Connect your scheduling system Integrate with your practice management system to populate patient and appointment details per call. ### 5. Test and go live Run a test reminder call to verify confirmation flow, rescheduling, and SMS delivery. Hi, this is a reminder from your clinic about your upcoming appointment. I just need a moment to confirm the details with you. **tips and insights** ## Appointment Reminder & No-Show Reducer voice AI best practices ### Time your reminders Call 24-48 hours before the appointment for best confirmation rates. Call 24-48 hours before the appointment for best confirmation rates. ### Track no-show reduction Compare no-show rates before and after deploying to measure ROI. Compare no-show rates before and after deploying to measure ROI. ### Add preparation instructions Include fasting requirements, documents to bring, or early arrival times in the instructions. 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