Telnyx manages a private network environment with complete control over call routing for faster troubleshooting and resolutions.
BICS relies on the public internet for connectivity.
Telnyx offers a full suite of connectivity products and currently has the highest customer satisfaction on G2Crowd when it comes to CPaaS Product Direction.
BICS is primarily a voice and number wholesaler. They do not offer CPaaS products like SMS, WebRTC, Networking, or SIM cards.
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BICS forces you to comb through pages of outdated API docs, or submit a ticket to the end of their support queue, for simple questions.