Telnyx is a licensed carrier in Australia with a point of presence in Sydney, allowing fine-grained control over routing and low latency.
Twilio relies on the public internet for connectivity and middlemen for call routing and core communications functionality.
Telnyx voice starts at A$0.018 / min for outbound and A$0.008 / min for inbound calls in Australia.
Twilio voice starts at approx. A$0.03 / min for outbound and A$0.0086 / min for inbound calls in Australia, converting as 1 USD = 1.44 AUD.
There’s no charge to receive an SMS, and sending SMS from an alphanumeric sender ID starts from $0.0204 (60% cheaper than Twilio).
Twilio charges $0.0055 to send and $0.0075 to receive SMS, which can limit your ability to scale.
As a licensed carrier in Australia, Telnyx has direct access to a deep inventory of local and toll-free numbers.
Twilio relies on middlemen to supply numbers, resulting in higher markups and less flexibility.
Telnyx streamlines porting processes with real-time data validation and complete transparency via our portal.
Twilio advises four weeks to port a number, and customers wishing to port numbers in Australia need to email support just to get the process started.
Every Telnyx customer gets support around the clock from our team of expert in-house engineers, including engineers based in Australia.
Twilio puts their support behind a paywall - $1,500 per month is the minimum spend required to get 24/7 phone and email support.