Telnyx is a licensed carrier in Australia with a point of presence in Sydney, allowing fine-grained control over routing and low latency.
Twilio relies on the public internet for connectivity and middlemen for call routing and core communications functionality.
Telnyx voice starts at A$0.018 / min for outbound and A$0.008 / min for inbound calls in Australia.
Twilio voice starts at approx. A$0.03 / min for outbound and A$0.0086 / min for inbound calls in Australia, converting as 1 USD = 1.44 AUD.
Lowest Price SMS
There’s no charge to receive an SMS, and sending SMS from an alphanumeric sender ID starts from $0.0204 (60% cheaper than Twilio).
Costly to Send & Receive SMS
Twilio charges $0.0055 to send and $0.0075 to receive SMS, which can limit your ability to scale.
Direct Number Inventory
As a licensed carrier in Australia, Telnyx has direct access to a deep inventory of local and toll-free numbers.
Indirect Number Inventory
Twilio relies on middlemen to supply numbers, resulting in higher markups and less flexibility.
Faster, Automated Porting
Telnyx FastPort streamlines porting processes with real-time data validation and complete transparency via our portal.
Standard Porting Process
Twilio advises four weeks to port a number, and customers wishing to port numbers in Australia need to email support just to get the process started.
24/7 Phone & Email Support Included At No Extra Cost
Every Telnyx customer gets support around the clock from our team of expert in-house engineers, including engineers based in Australia.
Email Only Support During Business Hours or Paid Support
Twilio puts their support behind a paywall - $1,500 per month is the minimum spend required to get 24/7 phone and email support.