Communications Is Broken

Help us fix it by building the next generation phone company

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We build infrastructure, tools and products that work to enable human connections and spread ideas across the globe

We’re building distributed software and networks to provide reliable, secure and innovative communication services to our users.

Data Engineer (Java)Chicago, IL

Job Description:

Telnyx is a next-generation Voice over IP (VoIP) provider based out of Chicago. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice into their products. Telnyx is venture backed and one of the fastest growing startups in Chicago.
 
We are looking for an experienced Java/Data Developer to research, design, implement, document, and test distributed systems designated to process massive volumes of data. Additionally, you will create and consume distributed algorithms used for real-time computing. 
 
Further, this engineer will work to implement autonomous services in a complex service oriented architecture, liaise between developers and engineering teams to coordinate complex releases and participate in the architecture and design of future systems. Experience leveraging high-end distributed frameworks such as Cassandra and Spark will be a primary function, as well.
 
Sounds interesting? If so, we'd love to meet!
 
Required Experience
 
  • 3+ years of professional Java Development experience
  • Experience programming Java in a Linux environment
  • Knowledge of Java memory model, as well as locking and lock-free algorithms
  • Experience with Cassandra and Spark
  • Experience with the Agile Development process centered around Git, continuous integration, and heavy testing

 

Benefits

  • Highly competitive salary and bonus
  • Equity ownership in the company
  • Top notch laptop, dual monitors, Shure headphones, and Steelcase furniture
  • Healthy and delicious in-office meal options and a delivery laundry service
  • A personal budget to purchase books, attend conferences, and take relevant courses
  • Small, agile team that is dedicated to creating impact, continuous learning, and hard-work

 

 

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Elixir EngineerChicago IL or Remote

Job Description:

Telnyx is a next-generation communications provider based out of Chicago. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice and messaging into their products. Telnyx is one of the fastest growing startups in Chicago.

We are looking for an experienced Developer who wants to learn and master functional programming with Elixir, Phoenix, and the Erlang VM. You’ll be working on some large-scale, fault-tolerant systems that power communications for millions of people worldwide. In this role you’ll work with an experienced team of 20+ talented engineers.

We’re serious about building one of the best startup teams in Chicago. As developers ourselves we know that great teams are 5x more productive than mediocre ones. We’re looking for the kind of person who is energized by being in a fast-paced environment that values innovation. We love hard technology problems and so should you.

Required Experience

  • 3+ years of professional software development experience with either Ruby or a functional programming language (Clojure, Erlang, etc)
  • Experience programming in a Linux environment
  • Experience with the Agile Development (Kanban, Scrum) process centered around git, continuous integration, and heavy testing
  • Experience with concurrency and a service oriented architectures, preferably in a microservices pattern with async message bus
  • Degree in CS or equivalent experience
  • Bonus: Exposure to Docker and Consul

Benefits

  • Highly competitive salary and bonus
  • Equity ownership in the company
  • Top notch laptop, dual monitors, Shure headphones, and Steelcase furniture
  • Healthy and delicious in-office meal options and a delivery laundry service
  • A personal budget to purchase books, attend conferences, and take relevant courses
  • Small, agile team that is dedicated to creating impact, continuous learning, and hard-work
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Python EngineerChicago, IL

Job Description:

Telnyx is a next-generation Voice over IP (VoIP) provider based out of Chicago. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice into their products. Telnyx is venture backed and one of the fastest growing startups in Chicago.

The Telnyx product engineering team is a group of engineers who are passionate about building highly distributed end-to-end products and backend systems that customers interact with every day. The product team is R&D focused and is driving new features and services across communication processing and delivery to the actual client-facing APIs. We use Python 2.7+ and leverage technologies such as Postgres (with Psycopg2), Twisted, Cassandra, Spark, and RabbitMQ.

What we're looking for:
 
  • Expertise in Python.
  • Experience with large-scale production databases and major cloud services.
  • Familiarity with micro-service architectures.
  • Highly proficient in a Linux environment. 
  • Experience with PostgreSQL.
 
What’s nice to have:
 
  • Proven track record of shipping projects.
  • Experience building highly distributed systems.
  • Familiarity with Twisted and Go is a plus.
  • 5+ years of Python experience. 

Benefits:

  • Highly competitive salary and bonus
  • Equity ownership in the company
  • Top notch laptop, dual monitors, Shure headphones, and Steelcase furniture
  • Healthy and delicious in-office meal options and a delivery laundry service
  • A personal budget to purchase books, attend conferences, and take relevant courses
  • Small, agile team that is dedicated to creating impact, continuous learning, and hard-work
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Site Reliability EngineerDublin, IE

Job Description:

Telnyx is a next-generation Voice over IP (VoIP) provider based out of Chicago with a brand new office in Dublin. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice into their products. Telnyx is venture backed and one of the fastest growing startups in Chicago and Dublin.

The Telnyx platform engineering team is a group of engineers who are passionate about large scale distributed systems, driving application performance, and pushing the envelope with R&D around containerization and cloud infrastructure. As a Site Reliability Engineer you'll work with the team around enhancing automated builds and releases with an eye towards extreme scalability and distributed architectures.

What we're looking for:
  • Experience with automating builds and continuous integration. 
  • Experience analyzing system statistics and trends.
  • Experience helping to drive large cloud infrastructure improvements.
  • Experience supporting and improving Linux server resources and infrastructure.
  • Experience with the following: Ansible, Jenkins, and Docker.
 
What’s nice to have:
  • Experience with micro-services and service discovery (Consul).
  • Experience in Python and Bash.
  • Experience with logging large amounts of network data (using tools such as elasticsearch, logstash, etc.).
 
Key Skills:
  • Ansible
  • Jenkins
  • Docker
  • Continuous Integration
  • Linux
  • Cloud Infrastructure

Benefits:

  • Highly competitive salary and bonus
  • Equity ownership in the company
  • Top notch laptop, dual monitors, Shure headphones, and Steelcase furniture
  • Healthy and delicious in-office meal options and a delivery laundry service
  • A personal budget to purchase books, attend conferences, and take relevant courses
  • Small, agile team that is dedicated to creating impact, continuous learning, and hard-work
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We’re using a technology-first and data-driven approach to deliver a higher quality service for lower costs.

Growth-Stage Startup AccountantChicago

Job Description:

Telnyx is a next-generation Voice over IP (VoIP) provider based out of Chicago. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice into their products.

 

Telnyx is venture-backed and one of the fastest growing startups in Chicago, expanding from 5 employees to 50 employees over the last two years.  In addition to our brand-new Chicago office, Telnyx has expanded internationally with the opening of an office in Dublin, Ireland.  We are seeking our first accounting hire to scale our Business Operations and Finance teams.

 

As a Startup Accountant, you will assist our Business Operations and Finance teams by entering payables (vendor invoices, credit cards, and expense reports) in our accounting system (QuickBooks) and will help with our month-end accounting close activities (account reconciliations, accruals).  In addition to A/R and A/P responsibilities, you will participate in month-end, quarter-end, and annual financial reporting that will be viewed by professional investors.  Further, you will assist with the documentation of our internal controls and policies while researching, documenting, and applying accounting guidance to assist with system and process improvements and will also complete special projects as needed.

 

Additionally, you will partner with the team on fixed asset purchasing processes, perform various cost audits, and help manage the financial relationship with our vendors.  The Startup Accountant will also gain executive management exposure while assisting in tax planning for the company.

 

Interested? If so, we'd love to chat!

 

Requirements:

Qualifications:

  • BS in Accounting/Finance
  • Ability to prioritize tasks and handle numerous assignments simultaneously
  • Interest in start-ups

 

Preferred but not required:

  • 1-3 years Public Accounting experience
  • CPA preferred
  • Experience researching, documenting, and applying accounting guidance
  • Experience using Quickbooks, Expensify
  • Experience with MS Excel (pivot tables, v-lookups)
  • Ability to prioritize tasks and handle numerous assignments simultaneously

 

Benefits:

  • Highly competitive compensation
  • Equity ownership in the company
  • Top notch laptop, dual monitors, Shure headphones, and Steelcase furniture
  • Healthy and delicious in-office meal options and a delivery laundry service
  • A personal budget to purchase books, attend conferences, and take relevant courses
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I am Interested in Working at TelnyxChicago, IL

Job Description:

Our mission is as bold as it is necessary, to make universal communications possible. We engineer tools and infrastructure that make it easy for users to embed and integrate communications into businesses and applications, resulting in a simple, configurable, and barrier-free medium to access one another in real-time.
 
Our aim is to provide a set of self-service tools and APIs that empower the next generation of service providers (e.g. application developers) to deliver mission critical communication over the internet with the reliability and quality that users have come to expect from a traditional phone company. If we are successful, it will be possible for two people to have a long-distance high fidelity conversation, in any application, without having to pay a premium to a major telecommunications company for that privilege.
 
We are a venture backed, 35 person startup (65% of which are engineers) headquartered downtown in Chicago, IL (with offices in Dublin, Ireland and Boulder, CO.). 
 
We believe in the right tool for the right job:
  • Product - Golang, Clojure, Ruby on Rails, Angular
  • Platform - Ansible, Docker, Consul, Jenkins, ELK
  • Analytics - Java, Scala, Python
 
These are the foundation on which our company is built. We wrote these values to be actionable, to inform decision-making and to provide a sense of what’s important and what’s right; they guide how we hire, train, measure and reward our team.
  • Work together – Seek exponential gains rather than additive gains in your work by improving the lives of colleagues and customers.
  • Be gritty – If we are tenacious and persistent in doing more with less, we can always do more. Constraints are often advantages in disguise that force us to come up with creative solutions.
  • Improve continually – Perfection is the enemy of progress. Always ask “why.” Think big, start small, collect data, and iterate quickly.
  • Leverage the experience of others – Avoid unnecessary detours by learning from the mistakes and successes of others. Those who do not learn from history are destined to repeat it.
  • Spread integrity – Be transparent and honest. Give direct feedback.
  • Take action – Err on the side of action. Nobody is above any task; take ownership and get things done.
  • Practice diligence – Measure twice and cut once. Plan thoughtfully, always have someone double-check your work, and take deliberate action.
  • Think future forward – Always think about what you can do today to put the company in the best position in the future.
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Operations & Onboarding ManagerTelnyx

Job Description:

Telnyx is a next-generation Voice over IP (VoIP) provider based out of Chicago. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice into their products. Telnyx is venture backed and one of the fastest growing startups in Chicago.

The Operations & Onboarding Manager is responsible for a managing the customer onboarding processes at Telnyx. You’ll be tasked with getting customers up and running efficiently and quickly. Successful onboarding requires the right combination of technical skill, customer focused approach, project management, and analytical acumen. In this role you’ll work closely with the Sales and Engineering teams as well as with customers and telecom carriers around the world.

 

Responsibilities 

  • Project manage the technical customer onboarding process

  • Make a great first impression with customers and be available to help them succeed on the Telnyx platform

  • Grow and manage a team of onboarding specialists

  • Get your hands dirty solving problems

  • Identify and implement new ways to improve the onboarding process

  • Track onboardings from start to finish with a key eye towards improving efficiency

  • Serve as a liaison between Telnyx, other telecom carriers and customers

 

Required Skills & Experience

  • 3+ years of experience in an operational or technical client-success focused role

  • Extremely detail oriented with the ability to manage a large number of simultaneous onboardings

  • Ability to manage and mentor a team of 3 to 5 people

  • Strong Excel skills

  • Willingness to call customers and other telecom carriers to break down whatever barriers are holding up onboarding

  • Bachelor’s Degree or higher

 

Benefits

  • Highly competitive salary and bonus

  • Equity ownership in the company

  • Top notch laptop, dual monitors, Shure headphones, and Steelcase furniture

  • Healthy and delicious in-office meal options and a delivery laundry service

  • A personal budget to purchase books, attend conferences, and take relevant courses

  • Small, agile team that is dedicated to creating impact, continuous learning, and hard-work
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We’re enabling more people to access Telnyx’s real-time communication tools and services as easily as possible.

Business Development RepresentativeChicago, IL

Job Description:

Telnyx is a next-generation Voice over IP (VoIP) provider based out of Chicago. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice into their products. Telnyx is venture backed and one of the fastest growing startups in Chicago.
 
Primary Responsibilities
  • Prospecting, pitching, and qualifying leads
  • Responding to inbound leads
  • Selling to knowledgeable and technical telecom decision makers
  • Building and maintaining a healthy sales pipeline
  • Giving thorough product demos to address client needs

Requirements

  • Bachelors degree
  • 2+ years of sales experience, including experience cold-calling
  • Comfortable nurturing both inbound and outbound leads
  • Previous telecom sales experience heavily preferred
  • Experience giving technical demos to prospects via screenshare
  • Self motivated and results driven
  • Excellent written and verbal communication skills
  • Ability to have a business conversation around a technical product
  • Positive attitude and the ability to build rapport with a variety of people

Benefits

  • Highly competitive salary and bonus
  • Equity ownership in the company
  • Top notch laptop, dual monitors, Shure headphones, and Steelcase furniture
  • Healthy and delicious in-office meal options and a delivery laundry service
  • A personal budget to purchase books, attend conferences, and take relevant courses
  • Small, agile team that is dedicated to creating impact, continuous learning, and hard-work
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Graphic Design InternChicago, IL

Job Description:

 
 

Telnyx is a next-generation Voice over IP (VoIP) provider based out of Chicago. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice into their products. Telnyx is venture backed and one of the fastest growing startups in Chicago.

The ideal candidate is enrolled in a graphic design program at an educational institution, learns and works quickly, and is comfortable working under the guidance of a Lead Designer. If you are creative, like working in a fast paced environment, have a keen eye for detail, and are driven to meet deadlines, this is the internship for you.
 
Sounds like you? If so, we'd love to chat!
 
Responsibilities
  • Design digital elements including, but not limited to:
    • Social media posts
    • Blog posts
    • Emails
    • Landing pages
    • Web banner ads
  • Participate in creative brainstorming sessions with Lead Designer
  • Assist Lead Designer with other projects as necessary
  • Responsibilities will be increased based on job performance
Requirements
  • Fluency in Illustrator, Photoshop, and InDesign
  • Strong understanding of typography, layout, and art direction
  • Enthusiasm for the design process
  • A portfolio (digital or physical) that demonstrates a strong understanding in digital advertising and branding
  • Design based on established branding standards
  • Plan and iterate quickly
  • Ability to meet deadlines
  • Balance multiple projects at once
  • Strong attention to detail
  • Strong communication/organizational skills
  • Have a positive, goal-oriented attitude
 
Like-To-Have Skills:
  • Coding experience using
    • HTML/CSS
    • PHP
    • Javascript
  • Understanding of web design and UI/UX design principles and best practices
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We’re bringing a customer-centered, human experience to the communications industry.

Managing Engineer, Network Operations CenterTelnyx Dublin

Job Description:

Telnyx is a next-generation Voice over IP (VoIP) provider based out of Chicago with a brand new office in Dublin. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice into their products. Telnyx is venture backed and one of the fastest growing startups in Chicago and Dublin.

Telnyx operates a Network Operation Center (NOC) in Dublin as part of our effort to achieve 24/7 around the clock global coverage for both customer support as well as infrastructure monitoring.

It currently comprises 8 full time tier-1 engineers who work on rotational shifts. Their responsibilities include but not limited to:

  • provide in-depth and personal technical support to our customers through phone, live chat and ticketing system.
  • monitor and maintain our private network, cloud-agnostic, containerized infrastructure and application portfolio.
  • assist in software releases and bug identification.
  • drive decisions and work streams across all aspects of network and telephony projects.

Your Responsibilities

  • Triage customer issues and work with growth team to prioritize work load among NOC engineers.
  • Manage shifts rotations to keep productivity high.
  • Be a liaison between the NOC team and the rest of the organization, and an advocate for them.
  • Be a technical resource for the team when it comes to tough telephony, network and interoperability issues.
  • Drive internal projects to streamline workflows and create learning experience for the engineers.
  • Drive cross team projects to create better internal tools for troubleshooting customer issues.
  • Identify, recruit and train talent.
  • Drive internal and external documentation.

What we are looking for

  • Passionate about technology and problem solving within ultra-secure, latency sensitive, and high performance environment.
  • Comfortable with a very high degree of multitasking and calm under pressure.
  • Creative in problem solving and quick to work around limitations.
  • In-depth experience with VoIP, SIP and interoperability, particularly call signaling analysis and voice quality troubleshooting.
  • Working experience with FreeSwitch.
  • Working experience with configuring and troubleshooting IP PBX/ATA systems such as Asterisk, Avaya Office PBX, 3CX, Adtran and Grandstream.
  • Working experience with Linux, especially in the context of signaling/packet capture using tcpdump, sngrep and tshark, and SIP flow filtering and troubleshooting.
  • Working experience with networking, routing protocols (bgp), ipv4/ipv6 address space and subnetting, data center and service provider environments.
  • Personal experience with technical customer troubleshooting.
  • Excellent written and verbal communication skills.

What's nice to have

  • Software development experience, particularly with Python, Golang and C.
  • DevOps experience with docker and ansible.
  • Working experience with the scrum process.
  • CCNA, CCNP, or equivalent work experience.
  • Degree in Computer Science, Electrical Engineering, Telecommunications Engineering, Network Engineering, or a related field.

Benefits

  • Highly competitive salary and bonus
  • Equity ownership in the company
  • Top notch laptop, dual monitors, Shure headphones, and Steelcase furniture
  • Healthy and delicious in-office meal options and a delivery laundry service
  • A personal budget to purchase books, attend conferences, and take relevant courses
  • Small, agile team that is dedicated to creating impact, continuous learning, and hard-work
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Network Operations EngineerDublin, IE

Job Description:

Telnyx is a next-generation Voice over IP (VoIP) provider based out of Chicago with a brand new office in Dublin. We’ve built a private network using a ‘software first’ approach by leveraging bleeding edge and open source software on top of all the major cloud service providers. We are focused on building a real-time communication platform for developers and application providers to easily integrate voice into their products. Telnyx is venture backed and one of the fastest growing startups in Chicago and Dublin.
 
As a member of the Telnyx Network Operation Center (NOC), you will deploy, monitor and maintain our network, as well as provide in-depth technical support to our customers and vendors. As the premiere supporter of our cloud-agnostic, containerized infrastructure and application portfolio, you will drive decisions and work streams across all aspects of network and telephony projects.
 
You will be a key member of a highly technical strike team, necessitating proficient verbal and written communication skills and a willingness to be available during specified after-hour timeframes for critical escalations and troubleshooting. The mission of the NOC team in Ireland is to provide 24/7 support for our network and customer facing applications. Furthermore, you will be deeply involved in the roll-out of our routing engines and network into core Internet hubs across the globe.
 
What we’re looking for:
  • Passionate about technology and problem solving within ultra-secure, latency sensitive, and high performance environments
  • Experience with VoIP and networking principles
  • Experience with Linux (basic programming and scripting is required)
  • Experience with ip/tcp/udp, routing protocols (bgp), ipv4/ipv6 address space and subnetting, data center and service provider environments
  • Experience with technical customer troubleshooting
  • Excellent written and verbal communication skills
 
What’s nice to have:
  • Experience with call signaling analysis
  • Familiarity with FreeBSD and Ubuntu
  • Familiarity with FreeSwitch
  • Familiarity with configuring and troubleshooting an IP PBX system such as Asterisk
  • Familiarity with tools such as SIPp, logstash, TCPdump, PCAP WireShark and VoIPMonitor
  • Experience with cloud networking in environments
  • CCNA, CCNP, or equivalent work experience
  • Degree in Computer Science, Electrical Engineering, Telecommunications Engineering, Network Engineering, or a related field

Benefits:

  • Highly competitive salary and bonus
  • Equity ownership in the company
  • Top notch laptop, dual monitors, Shure headphones, and Steelcase furniture
  • Healthy and delicious in-office meal options and a delivery laundry service
  • A personal budget to purchase books, attend conferences, and take relevant courses
  • Small, agile team that is dedicated to creating impact, continuous learning, and hard-work
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Employee Benefits

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    Competitive salary, retirement and health benefits

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    Meaningful equity grants

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    Top-notch technical equipment and office furnishings

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    Catered meals & a stocked kitchen

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    Allowances for conferences, books and personal growth opportunities

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    Central city locations in Chicago and Dublin with commuter benefits like Lyft, Uber and Washio

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    This is a flat organization with an engineering mentality working in small pods to push technical boundaries and challenge the incumbent's communication carrier’s status quo.

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Jason Craft | Senior Network Engineer

Review - 06/03/2016

I came to Telnyx with 20 years of experience and it’s rekindled my passion for my work. I’ve been part of growing Telnyx from a small startup to a global operation. I’ve had the freedom to implement the latest technology and create my own innovations. Best of all, it gives me the opportunity to collaborate with an equally devoted and passionate engineering team.