Telnyx is proud to announce the addition of 6 new countries to its Operator Connect family, primarily in LATAM! This brings the total number of supported locations to 49. More locations in APAC are coming soon.

Check out our [Setup Guide](https://support.telnyx.com/en/articles/7260976-operator-connect-guide-microsoft-teams) here to get started.

To see if Operator Connect is available in your country, visit our [Telnyx Network Map](https://telnyx.com/our-network), scroll down and select “Operator Connect” services. 

Alternatively, read the full list below.

## Supported Locations as of July 17th, 2024:

### Americas
- Argentina
- Brazil
- __Canada__
- Chile
- Colombia
- Costa Rica
- Dominican Republic
- El Salvador
- Mexico
- Panama
- Peru
- Puerto Rico
- __United States__
- U.S. Virgin Islands

### EMEA

- Albania
- Bosnia
- Bulgaria
- Austria
- Belgium
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Georgia
- Germany
- Greece
- Hungary
- Ireland
- Israel
- Italy
- Lithuania
- Luxembourg
- Latvia
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Serbia
- Slovenia
- Slovakia
- Spain
- South Africa
- Sweden
- Switzerland
- United Kingdom

Telnyx has added 6 new countries across LATAM to its Operator Connect offering, bringing the total number of supported locations to 49

Operator Connect is now available in a total of 49 countries.

6 New Operator Connect Locations (total 49 locations)

We are excited to announce the release of Permissions for [Telnyx Flow](https://telnyx.com/flow). Permissions allow organization leaders to add team members to their workspaces and workflows, enabling collaborative workflow creation and optimization.

## **Permissions overview**

Permissions in Telnyx Flow allow organization owners to assign specific permissions to sub-members, giving owners full control over the following actions for sub-members: 

* **View**: What resources sub-members can see.
* **Create**: What resources sub-members can generate.
* **Update**: What resources sub-members can modify.
* **Delete**: What resources sub-members can remove.

Organization owners will maintain access to all resources within Flow, similar to their access in the Portal.

## **Default settings and permission groups**

Initially, sub-members can log in and view all resources without being able to interact with them. Organization owners can then create "permission groups" with tailored permissions and assign these groups to the appropriate sub-members.

## **Getting started with Permissions**

To leverage Permissions in Telnyx Flow, sign up for or log into your [Telnyx account](https://telnyx.com/sign-up) and navigate to the permissions settings in your workspace. 

Our support team is ready to help through the [Mission Control Portal](https://portal.telnyx.com) if you need any assistance.

Discover the new Permissions feature in Telnyx Flow, enabling organization leaders to assign specific roles to team members for streamlined workflow creation and management.

Telnyx Flow Permissions: Enhanced team collaboration and workflow management

We are excited to announce the release of Permissions for [Telnyx Flow](https://telnyx.com/flow). Permissions allow organization leaders to add team members to their workspaces and workflows, enabling collaborative workflow creation and optimization.

Introducing Permissions for Telnyx Flow

We are excited to announce a new feature designed to streamline the process of ordering and porting phone numbers with regulatory requirements:** Requirement Groups**.

**What are Requirement Groups?**

Requirement Groups allow you to view, manage, and fulfill regulatory requirements ahead of time for a particular order type. By creating a Requirement Group, you can pre-fill all necessary information and documentation just once, and then reuse this group across multiple orders. This eliminates the need to re-upload the same requirements for each order, saving you time and ensuring accuracy.

**How It Works:**

1. **Create a Requirement Group**: Create a new Requirement Group for the specific order (country, phone number type, port/purchase) you need. 
2. **Fulfill and validate**: Fill out all necessary regulatory information and upload any required documents, ensuring all information is accurate and complete.
3. **Associate with orders**: Associate the Requirement Group ID with your order. The pre-filled requirements will automatically be applied to the order.
4. **Regulatory review and approval**: The order will undergo the standard regulatory requirement review process. The values provided may be approved or rejected.

This feature is currently only available via API, but will be added to the portal in the near future. To learn more, take a look at our [Requirement Groups developer guide](https://developers.telnyx.com/docs/numbers/phone-numbers/requirement_groups).

[Get in touch](https://telnyx.com/contact-us) with our team of experts with any questions you may have.

We believe this new feature will significantly enhance your ordering experience, making it faster and easier to comply with regulatory requirements. 

Team Telnyx


We are excited to announce our new feature, Requirement Groups, designed to streamline the process of ordering and porting phone numbers with regulatory requirements.

Introducing Requirement Groups for Phone Number Ordering - Telnyx

Introducing Requirement Groups for phone number ordering

We are excited to announce our new Port In and Port Out Events APIs feature that provides further control and insight into porting orders. 

The process of porting phone numbers involves multiple steps and can take varying amounts of time. During this period, numerous events such as comments, splits, and status changes will occur as your order is processed.

To help you stay informed, each of these events comes with an associated notification. [You can subscribe to these notifications](https://developers.telnyx.com/docs/numbers/porting/port-in-notifications) to receive real-time updates on your orders.

We are introducing the Port In and Port Out Events APIs, which provides further control and clarity over your porting orders. With this API, you can:

* View all events related to your port in orders and port out orders
* Republish notifications for specific events

This new feature aims to provide you with better visibility and management of your porting process. We hope you find it valuable!

For more information and to get started, please check out our [Port In Events](https://developers.telnyx.com/docs/numbers/porting/port-in-events) and our [Port Out Events](https://developers.telnyx.com/docs/numbers/porting/port-out-events) Developer Guides.

Team Telnyx


We are excited to announce our new Port In and Port Out Events APIs feature that provides further control and insight into porting orders. 

Introducing enhanced Port In and Port Out notifications

At Telnyx, we're dedicated to ensuring you receive the best value for your IoT connectivity needs. As part of this commitment, we're updating some of our zone mapping. These changes will enable us to continue offering industry-leading coverage and superior service quality while maintaining the flexibility you need to optimize your IoT deployments.

Our new zone mapping will better align with our extensive network improvements and expanded global reach, ensuring that you benefit from the latest advancements in connectivity at the best possible rates. 

_Please note the following adjustments to Telnyx IoT zone mapping effective July 12th, 2024:_

1. Countries moving _up_ a pricing zone i.e. **per MB data price will increase**:

| Country | Existing zone | New zone as of July 12th 2024 |
|--------------------|----------------------|--------------------------------------|
| Afghanistan | 1 | 2 |
| Armenia | 1 | 2 |
| Bahrain | 2 | 3 |
| Bolivia | 1 | 2 |
| Cape Verde | 3 | 4 |
| Colombia | 1 | 3 |
| Dominica | 1 | 2 |
| Egypt | 1 | 2 |
| Kyrgyzstan | 1 | 2 |
| Mauritania | 1 | 2 |
| Mexico | 1 | 2 |
| Mongolia | 1 | 2 |
| Mozambique | 3 | 4 |
| Pakistan | 1 | 2 |
| Peru | 1 | 2 |
| St Lucia | 1 | 2 |
| Taiwan | 2 | 3 |
| Togo | 1 | 2 |
| Uzbekistan | 1 | 2 |

2. Countries moving _down_ a pricing zone i.e.** per MB data price will decrease**:

| Country | Existing zone | New zone as of July 12th 2024 |
|-------------------------|----------------------|--------------------------------------|
| Antigua | 2 | 1 |
| Bahamas | 2 | 1 |
| Belize | 3 | 2 |
| Brazil | 3 | 2 |
| Burundi | 9 | 1 |
| Cambodia | 9 | 1 |
| Chile | 9 | 1 |
| Cuba | 3 | 2 |
| Guinea | 9 | 1 |
| Guinea Bissau | 9 | 1 |
| Honduras | 9 | 1 |
| Indonesia | 2 | 1 |
| Ivory Coast | 9 | 1 |
| Japan | 3 | 1 |
| Kenya | 2 | 1 |
| Kuwait | 5 | 1 |
| Lesotho | 9 | 8 |
| Libya | 4 | 1 |
| Maldives | 9 | 1 |
| Monaco | 3 | 2 |
| Namibia | 7 | 1 |
| Nicaragua | 3 | 1 |
| Palestine | 5 | 1 |
| Papua New Guinea | 2 | 1 |
| Qatar | 9 | 4 |
| Reunion | 9 | 1 |
| Russia | 2 | 1 |
| Saudi Arabia | 8 | 5 |
| Serbia | 2 | 1 |
| Sierra Leone | 2 | 1 |
| Sudan | 2 | 1 |
| Tanzania | 3 | 2 |
| Thailand | 2 | 1 |
| Uruguay | 3 | 2 |
| Zimbabwe | 9 | 3 |

In addition, we are implementing updates to our coverage database and web pages to accurately reflect our current roaming agreements and carrier footprint. The most recent list of supported carriers per country can be found [here](https://telnyx.com/iot-global-coverage) and will be updated on July 12th to reflect the above changes.

Thank you for choosing Telnyx. We are excited to continue supporting your IoT deployments. 

Best,

Team Telnyx

Telnyx updates zone mapping to enhance IoT connectivity, offering improved global reach and industry-leading coverage. Enjoy superior service quality and flexible, optimized IoT deployments with the latest advancements in connectivity. 

Telnyx updates zone mapping for enhanced IoT connectivity and coverage

We've updated our zone mapping for IoT data pricing.

Zone mapping update for IoT data pricing

Telnyx is proud to announce the addition of 35 new countries to its Operator Connect family, primarily in Europe! This brings the total number of supported locations to 43.

Check out our [Setup Guide](https://support.telnyx.com/en/articles/7260976-operator-connect-guide-microsoft-teams) here to get started.

To see if Operator Connect is available in your country, visit our [Telnyx Network Map](https://telnyx.com/our-network), scroll down and select “Operator Connect” services. 

Alternatively, read the full list below.

## Supported Locations as of June 18th, 2024:

### Americas
- Argentina
- Brazil
- __Canada__
- Chile
- Mexico
- Puerto Rico
- __United States__
- U.S. Virgin Islands

### EMEA

- Albania
- Bosnia
- Bulgaria
- Austria
- Belgium
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Georgia
- Germany
- Greece
- Hungary
- Ireland
- Israel
- Italy
- Lithuania
- Luxembourg
- Latvia
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Serbia
- Slovenia
- Slovakia
- Spain
- South Africa
- Sweden
- Switzerland
- United Kingdom

Telnyx has added 35 new countries across EMEA to its Operator Connect offering, bringing the total number of supported locations to 43.

Operator Connect is now available in a total of 43 countries.

Major Operator Connect Expansion across EMEA, with 43 locations now supported in total

We are excited to announce the release of function calling for Telnyx [Chat Completions API](https://developers.telnyx.com/api/inference/inference-embedding/chat-public-chat-completions-post "Telnyx Chat Completions API"). Function calling empowers developers to enhance their AI applications with advanced interaction capabilities, connecting open-source LLMs to external tools for more dynamic and context-aware responses.

By allowing models to call predefined functions, interactions are dynamic and capable of handling complex tasks easily. LLMs can streamline processes by directly invoking specific functions, reducing the need for multiple queries and minimizing response times. 

Users can integrate function calling with existing workflows and tools, to leverage Telnyx’s powerful infrastructure to deploy scalable and efficient AI solutions. These improvements collectively empower businesses to build more intelligent and responsive AI applications, providing a superior user experience and operational efficiency.

## How to get started with function calling
To use function calling with the [Telnyx Inference API](https://telnyx.com/products/inference "Inference API") you’ll first need to set up your [free Telnyx account](https://telnyx.com/sign-up "Sign up to Telnyx") and then head over to our developer docs where you’ll find all you need to get started. 

If you need any assistance, our team is here to help [in the portal](https://portal.telnyx.com "Telnyx Mission Control Portal"). 


Use Function Calling to connect large language models to external tools using Telnyx Inference. 

Function Calling for Telnyx Inference | Build smart AI applications

Create smarter, more dynamic AI applications with Function Calling by connecting open-source LLMs to external tools using our Chat Completions API. 

Introducing Function Calling for Telnyx Inference API

We are excited to announce the release of our new [AWS S3 to Telnyx Cloud Storage Migration API](https://developers.telnyx.com/docs/cloud-storage/migrating-from-aws "AWS Migration API"). This API moves all data from a source AWS S3 bucket to a destination Telnyx Cloud Storage bucket without the user incurring data egress charges by AWS. 

By enabling AWS S3 users to seamlessly migrate their data to [Telnyx Cloud Storage](https://telnyx.com/products/cloud-storage "Low-cost Cloud Storage"), they leverage significant cost savings while maintaining high performance and security standards.

Let’s take a closer look at how our new Migration API works. 

__Step 1:__ Data is transferred from the user's AWS instance to the Telnyx migration engine that is within the same AWS region without any data transfer charges to the owner of the source bucket due to AWS’s no-cost intra-region data transfer policy.

__Step 2:__ The API utilizes AWS Direct Connect for discounted Data Transfer Out (DTO) within the same geopolitical region, ensuring cost-effective migration of your data to Telnyx.

## What to expect from Telnyx Cloud Storage 
__Cost-Effective Storage:__ Migrate your data from AWS S3 to Telnyx Cloud Storage at minimal cost. Post-migration, users enjoy [significantly lower storage and egress fees](https://telnyx.com/pricing/storage "Cloud Storage Pricing") with Telnyx.

__Seamless Migration:__ Our Migration API ensures a smooth and efficient data transfer process, minimizing downtime and disruption to your operations.

__Intuitive APIs:__ Built on [S3-compatible APIs](https://developers.telnyx.com/docs/cloud-storage/aws-s3-compatibility "AWS S3 Compatibility Matrix"), Telnyx Cloud Storage allows you to easily point your applications to Telnyx without any major changes.

__Security and Reliability:__ Telnyx Cloud Storage offers robust security and reliability to protect your data and ensure continuous accessibility.

## How to get started with migrating from AWS S3 to Telnyx
Sign up for Telnyx through the [Mission Control Portal](https://telnyx.com/sign-up "Telnyx Account Sign up") to get started with Telnyx Cloud Storage. Once your account is set up, you can follow our [migration guide](https://developers.telnyx.com/docs/cloud-storage/migrating-from-aws "AWS S3 Migration Guide") to start migrating your data from AWS S3 to Telnyx. 


Change your storage provider with one API. Switch from AWS S3 to Telnyx easily. 

S3 Migration API

Cut cloud storage costs easily by migrating your data from AWS S3 to Telnyx with one API. 

AWS S3 Migration API | Switch to Telnyx Cloud Storage

Start saving on your cloud storage costs today by migrating your data from AWS S3 to Telnyx with one API. 

New AWS S3 to Telnyx Cloud Storage Migration API

Telnyx is excited to announce the launch of new packet gateways in Australia, dramatically improving data service quality for our customers across the region. This new infrastructure works seamlessly with our existing cores in the United States and Europe, offering:

* **Faster connectivity:** Enjoy over 50% reduced latency for devices using Telnyx SIMs in Australia, ensuring smoother performance for IoT and other data-centric applications.
* **Enhanced reliability:** With the addition of our Australian gateways, Telnyx SIMs now leverage triple-path connectivity options, automatically selecting the shortest and fastest route to send and receive data. This redundancy guarantees more reliable service and superior performance.

Our strategic expansion into Australia ensures low-latency, high-quality internet access directly from Telnyx SIMs, marking a significant upgrade in data connectivity and service quality for our Australian users.

Customers do not need to take any action - devices will seamlessly connect through the optimal network path.

Team Telnyx


Telnyx introduces a wireless local breakout in Australia, significantly reducing latency for IoT connectivity. No user action required, ensuring seamless, high-quality data service.

Telnyx launches wireless local breakout in Australia for superior IoT connectivity

Telnyx launches local breakout in Australia for superior IoT connectivity

We are excited to announce the launch of support for a new Google Push notification service. Google will deprecate the legacy Firebase Cloud Messaging (FCM) APIs on 6/1/2024 and is introducing HTTP v1 as the new standard for push notifications on Android devices.

To ensure seamless communication and to comply with Google's latest standards, we are proactively migrating our Android notification system from the legacy FCM APIs to HTTP v1.

**What our Android Voice SDK users need to do**

This migration will require action on our users' part. We kindly ask you to update your notification settings and authentication keys to align with the new HTTP v1 protocol. This update is crucial to maintain the reliability and security of your notifications. We’ve prepared [detailed instructions](https://developers.telnyx.com/docs/voice/webrtc/push-notifications) to help you smoothly set up HTTP v1 notifications.

Please note that the deadline for completing this migration is **June 1st, 2024**. After this date, the legacy FCM APIs will no longer be supported, and users who have not migrated to HTTP v1 may experience interruptions in the notification service.

Thank you for your continued trust and support.

Team Telnyx


We are excited to announce the launch of support for a new Google Push notification service. 

New Google push notification service support for Android - Telnyx

New Google push notification service support for Android

We are excited to build on our recent advancements in audio quality by introducing the Noise Suppression feature for SIP Trunking. Following the successful launch of [HD Voice](https://telnyx.com/release-notes/experience-true-hd-voice-with-telnyx), this new feature further enhances your audio experience by effectively reducing unwanted background noise during calls.

## Key Benefits

* Enhanced call clarity: With Noise Suppression, your SIP Trunking calls are clearer than ever, ensuring that every word is heard without the interference of background noises.
* Improved communication: This feature is invaluable for businesses that rely on superior call quality to maintain professional communications and operations.
* Accurate AI interactions: Noise Suppression improves audio inputs for conversational AI, leading to more accurate and natural AI responses. 

## Price

Noise Suppression for SIP Trunking will be free of charge until July 1, 2024. After this date, it will cost $0.002 per leg per minute. [Sign up](https://telnyx.com/sign-up) for a Mission Control Portal account and give it a try for free! 

## Getting Started

Noise Suppression can be enabled at the number level or the SIP connection level. With one click, you can enable Noise Suppression for every number in a SIP connection. It only takes three simple steps to activate noise suppression. Consult our comprehensive [Noise Suppression support article](https://support.telnyx.com/en/articles/9260287-key-configuration-notes-for-noise-suppression) to see how.

## Support

Our team is ready to assist with any questions or support needs regarding the new Noise Suppression feature. [Contact our experts](https://telnyx.com/contact-us) anytime to ensure you make the most out of your enhanced SIP Trunking service.

Team Telnyx


Noise suppression is now available for SIP trunking with demo video on blue background

Noise Suppression for SIP Trunking Release Notes Image

On the heels of our release of HD Voice, we're excited to introduce Telnyx Noise Suppression for SIP Trunking.

Noise Suppression is now available for SIP Trunking - Telnyx 

Building on our recent advancements in audio quality, we're excited to introduce Noise Suppression for SIP Trunking.

Noise Suppression is now available for SIP Trunking

Exciting news: [Telnyx Cloud Storage](https://telnyx.com/products/cloud-storage "Telnyx Cloud Storage") now supports custom domains on buckets, allowing users to make the contents publicly accessible. This enables our customers to use Telnyx Storage as a [cost-effective](https://telnyx.com/pricing/storage "Cloud Storage Pricing"), low-latency content delivery network (CDN). 

Users can now manage the SSL certificate and secret associated with a bucket to host assets for their public domains. Here’s how you can get started: 

- In the Telnyx portal or via API, create a bucket with a matching name assets.example.com and make it publicly accessible. 
- Create a CNAME for <code>assets.example.com</code> to [region].telnyxstorage.com/assets.example.com with your DNS provider. 
- Upload the certificate and the matching secret to Telnyx via the API or portal. 

Take a look at our quick demo to follow along. Before you get started, you’ll need to set up your [Telnyx account](https://telnyx.com/sign-up "Signup to the Mission Control Portal") and ensure that your account is [L2 verified](https://support.telnyx.com/en/articles/1130595-account-verification "Level 2 Account Verification"). 

 

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/932943923?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Custom Domains with Telnyx Storage"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script>

Take a deeper dive into our [developer docs](https://developers.telnyx.com/docs/cloud-storage/ssl-certificates "SSL Certificates Developer Docs") to get set up. 

If you’re interested in learning more about how to use Telnyx as your CDN [reach out](https://www.telnyx.com/contact-us "Contact Us") to a member of our team today.

Publicly-accessible buckets are now available with Telnyx Cloud Storage so you can use Telnyx as your CDN. 

Use Telnyx as your Content Delivery Network

Users can now make Telnyx Storage buckets publicly accessible. 

Release notes