Experience high-quality, cost-effective PSTN calling on Microsoft Teams with a leading global VoIP provider.
Enable Teams Phone for end users on Telnyx's private global network via:
Operator Connect is ideal for mid-sized organizations that value fast setup and reliable support. PSTN calling with Operator Connect is a fully-managed, plug and play solution that can be deployed quickly through the Microsoft Teams admin portal.
Direct Routing is best suited for enterprises with more complex telephony needs, like multi-location setups or unique call flows. It provides more flexibility and control over the telephony infrastructure, allowing customization and integration with existing systems.
BENEFITS
Global coverage
Telnyx supports Operator Connect in over 60 countries, more than almost any other certified provider, enabling global PSTN calling on Microsoft Teams.
60+
countries where Telnyx supports Operator Connect
Easy deployment
We’ve built a completely self-service Operator Connect set-up. Just choose a bundle in the Telnyx portal, and you can manage your numbers and calls in the MS Teams admin portal.
Fast
setup & provisioning
Always-on support
Many providers put expert support behind a paywall, not at Telnyx. Our support is available around the clock for every customer—so your questions never have to wait until Monday.
24/7
award-winning support
Operator Connect via Telnyx connects you to a global, HD voice and telephony network trusted by thousands of organisations - from Fortune 500 brands to challenger SMBs. Fill out the below form for personalised assistance.
BENEFITS OF DIRECT ROUTING
Certified Session Border Controller
Direct Routing includes a certified SBC as part of the setup, ensuring secure and reliable voice traffic between Microsoft Teams and your telephony provider.
SBC
setup included
Cost-effective calling
Reduce costs by using your own telephony providers and existing infrastructure for more competitive pricing compared to bundled solutions.
30%
savings over MS Teams calling plans
Connect globally
Direct Routing enables businesses to connect to the PSTN through Teams in 140+ countries, over 100 more than Teams Calling Plans. anywhere we have local numbers.
140+
countries supported
Save up to 30% on PSTN calling over Teams Calling Plans with Telnyx.
Explore the differences between two bring-your-own-carrier (BYOC) methods of connecting to the Microsoft Teams platform.
In this user guide, we show Telnyx customers how to use Telnyx as a PSTN provider for Microsoft Teams Direct Routing.
Microsoft Teams allowed workers to collaborate from home. Now you can improve the experience with Direct Routing.
If you are unable to use a Basic or Standard Bundle, you can instead pay the Local Number fee plus applicable PAYG rates. In the US & Canada, a monthly emergency services surcharge applies, which you can find on the appropriate SIP Rates page under "Emergency calling."