Superior IVR System Control at Your Fingertips
Say “no” to vendor lock-in and switch to Telnyx in 5 minutes without changing your existing XML code. Experience the unmatched scalability, intelligent control, and superior customization of Telnyx’s IVR, powered by our private global network. Get real-time control over advanced IVR features, including call routing, recording, and text-to-speech capabilities, all at a more cost-effective price point than Twilio.
Benefits
Configure call-tree menus in depth
Intuitive XML-based scripting or responsive REST API commands give real-time control over call flows with a granularity and speed.
<1s
Typical response times from user input to IVR response.
Leverage a CPaaS toolbox for rich CX
Integrate SMS messaging for callback queues and live on-call information collection, plus number lookup tools for advanced routing without customer input.
#1
Rated CPaaS platform for Best Results, G2 Winter 2023
Compare our pricing
Experience unbeatable savings. Here’s a side-by-side analysis of Telnyx and Twilio costs.
Starting at $0.0075 per message part to send or receive a message.
Starting at $0.004 per message part to send or receive a message. Save 47% per message by switching to Telnyx.
Compare our features against Twilio
Discover the Telnyx advantage: superior network, competitive pricing, and unmatched support.
PUBLICTwilio relies on the public internet. Unfortunately, the internet wasn’t built for real-time communications, and it shows—high latency, packet loss, and poor security cause endless quality issues.
PrivateOur privately owned, global IP network was designed from the ground up for real-time voice and data communications, so your calls are crystal-clear and secure, with super low latency.
Unlock the power of connectivity
Telnyx delivers where Twilio falls short. From our network to comprehensive product offerings.
Superior network performance at the edge
Twilio depends on the public internet, which is prone to latency, packet loss, and security vulnerabilities. Telnyx utilizes a vast private global IP network of Points of Presence (PoPs) to ensure superior call quality and robust security at the hyperlocal edge.
Competitive pricing
Experience significant savings with Telnyx. Customers switching from Twilio typically cut their costs by 30% to 70%, solidifying Telnyx as a more affordable alternative.
Comprehensive product offerings
Telnyx offers a comprehensive suite of communication solutions that enables seamless integration across your communication channels, while Twilio may necessitate additional configurations.
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Acquire or port phone numbers
Port existing phone numbers or purchase new ones from the Mission Control Portal or Numbers API. You can search for numbers within a specific country and area code.
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Configure your custom IVR menu
Configure your IVR to suit your needs in the language of your choice using our SDKs, or in simple XML. You can build live on-call logic to route and record calls, play hold music and audio menus, capture keypad or voice inputs, and use text-to-speech or speech-to-text transcription.
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Receive and intelligently route calls
When your application receives calls, it will send commands to the Telnyx Call Control system according to your logic, and your IVR menu will be executed in real time.
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Scale cloud IVR globally with ease
Write your IVR logic once and scale it across the globe. Our global number provisioning and porting options, and deep expertise in local telephony regulations mean you can deploy inbound call logic in new countries with confidence.
G2 leader status
As a leader in G2's Cloud Communication Platform category, Telnyx consistently earns high praise for its customer satisfaction and market presence.
By choosing Telnyx, you're partnering with a trusted provider that consistently outperforms its competitors. At left, see how we compare to Twilio ratings from the G2 Spring 2023 Report.
Simple, user-friendly, all-in-one platform
The Telnyx Mission Control Portal is designed for intuitive navigation and ease of use with comprehensive features and seamless integration.
An all-in-one platform, Telnyx’s Mission Control Portal simplifies the process of managing your communication needs. While Twilio may require you to juggle multiple platforms and providers, Telnyx offers a single point of access and eliminates the need for multiple vendor relationships, streamlining your operations.
Customizable APIs with 24/7, award-winning support
Speed up build times with our intuitive APIs, SDKs and detailed development documentation. If our out-of-the-box offering doesn’t suit your needs, adapt our APIs with ease.
And unlike Twilio, there are no added costs for support while you build. Every Telnyx customer has free access to support around the clock from our team of expert, in-house engineers.
Everything needed to build a cloud-based IVR with Telnyx
Quickstart guides, easy-to-follow tutorials, SDKs in your preferred language, API reference docs
Build an IVR with the Telnyx Voice API
Watch our on-demand webinar and learn how to build a phone tree menu with text-to-speech and custom audio.
Build a cloud IVR in Python
Leverage the intuitive Telnyx Python SDK to build an advanced real-time phone tree system.
Customers who switch from Twilio to Telnyx typically save between 30% and 70% on their communication services, making Telnyx a more affordable Twilio alternative.