How Voice AI Transforms Patient Engagement in 2025

• How 24/7 voice AI agents close the gap between patient expectations and call-center reality
• High-value use cases across the patient journey: triage, scheduling, lab results
• What success looks like, and how to choose the right voice AI partner

Voice AI agents aren’t the future. They’re already transforming patient engagement.

72% of patients still pick up the phone first.

Digital tools help patients self-serve, but they don’t solve everything. Phone-based communication remains the most critical touchpoint in the patient experience and should be a core pillar of any healthcare digital transformation strategy. That is where Voice AI comes in.