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Insurance

Automate insurance inquiries with AI assistants

Launch secure, personalized conversations fast. Deliver 24/7 claim reporting and policy updates while lowering costs and wait times through Telnyx Voice AI. Built for a modern, always-on insurance experience.

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Use Cases

Create seamless voice interactions for every use case.

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WHY TELNYX?

All-in-one Voice AI solution for insurance

Host AI models, convert speech-to-test, route calls globally — all from one platform. Telnyx combines core voice infrastructure with advanced AI tools. Simple, secure, reliable, scalable and expertly supported. Connect directly with policy and claims systems to automate triage, policy changes, claim reporting and provide 24/7 support.

Carrier grade reliability & security

Carrier-grade reliability and security

We own the network, the infrastructure, and the delivery so your voice agents stay online and secured from end-to-end. No outages, no dropped audio, no question marks. We maintain strict adherence to all international and regional data privacy regulations and standards, including GDPR and CCPA.

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Cost-effective AI agents

Run AI voice agents at scale without breaking the bank on Telnyx’s private global network and GPU. Enjoy in-house STT engine at a fraction of what hyperscalers charge.

Scalable infrastructure

Scalable infrastructure

Immediately handle surges in claims calls, fraud alerts, or agent traffic without quality drops or provisioning delays.

content-rich

Context-rich conversations

Give your Voice AI Agent access to custom tools and over 30 pre-built integrations across 13 categories, including Salesforce, HubSpot, ServiceNow, Calendly, Jira, and more. Pull customer data into calls, trigger actions in real time, and personalize every conversation with live context.

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Global reach, local presence

Launch voice experiences in 140+ countries with localized numbers, low-latency routing, and multilingual capabilities baked in.

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24/7 Expert Support

Get unmatched support via our slack channel plus dedicated solutions engineers who can help you build, architect, troubleshoot, and optimize at every step

PRODUCTS

Cutting-edge voice features, all via API.

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Resources
  • Why insurers are replacing IVRs with Voice AI

    When done right, conversational AI doesn’t just replace IVR. It delivers a whole new level of service. Discover how.

    Read more
  • 5 benefits of AI claims processing in insurance

    AI-powered voice automation for insurers offers a practical way to improve speed and efficiency without increasing call center headcount. Learn 5 practical benefits for insurers.

    Read more
  • Developer documentation for no-code voice assistant

    Dive into the technical docs behind Telnyx’s no-code assistant platform and explore how to customize logic, prompts, and call handling.

    Explore the no-code docs

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