WHY TELNYX?
All-in-one Voice AI solution for insurance
Host AI models, convert speech-to-test, route calls globally — all from one platform. Telnyx combines core voice infrastructure with advanced AI tools. Simple, secure, reliable, scalable and expertly supported. Connect directly with policy and claims systems to automate triage, policy changes, claim reporting and provide 24/7 support.
Carrier-grade reliability and security
We own the network, the infrastructure, and the delivery so your voice agents stay online and secured from end-to-end. No outages, no dropped audio, no question marks. We maintain strict adherence to all international and regional data privacy regulations and standards, including GDPR and CCPA.
Cost-effective AI agents
Run AI voice agents at scale without breaking the bank on Telnyx’s private global network and GPU. Enjoy in-house STT engine at a fraction of what hyperscalers charge.
Scalable infrastructure
Immediately handle surges in claims calls, fraud alerts, or agent traffic without quality drops or provisioning delays.
Context-rich conversations
Create a more personalized user experience by integrating your Voice AI Agent with external tools like CRMs or databases to add context to calls.
Global reach, local presence
Launch voice experiences in 140+ countries with localized numbers, low-latency routing, and multilingual capabilities baked in.
24/7 Expert Support
Get unmatched support via our slack channel plus dedicated solutions engineers who can help you build, architect, troubleshoot, and optimize at every step
Resources
Why insurers are replacing IVRs with Voice AI
When done right, conversational AI doesn’t just replace IVR. It delivers a whole new level of service. Discover how.
5 benefits of AI claims processing in insurance
AI-powered voice automation for insurers offers a practical way to improve speed and efficiency without increasing call center headcount. Learn 5 practical benefits for insurers.
Developer documentation for no-code voice assistant
Dive into the technical docs behind Telnyx’s no-code assistant platform and explore how to customize logic, prompts, and call handling.