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RCS business messaging

Reimagine customer engagement with RCS. Deliver rich, interactive, and branded messages that captivate your audience and drive results.

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ABOUT

RCS is the next evolution of messaging.

Transform customer communications by blending the reach and reliability of SMS with the advanced features of RCS. With verified business messaging, enhanced interactivity, and multimedia capabilities, Telnyx RCS offers a richer, more engaging communication experience while maintaining the robust security and delivery reliability that we are known for.

FEATURES

Unlock a new level of customer engagement

Go beyond plain text with Telnyx RCS. Create interactive, media-rich messages effortlessly to delight customers and drive engagement with unparalleled reliability.

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    Multimedia messaging

    RCS enables businesses to send high-resolution images, videos, and audio with templates like carousels and cards, creating engaging, interactive customer messages.

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    Suggested actions and replies

    Streamline interactions with suggested actions like one-tap replies opening a map or calling, making it easier to keep conversations flowing.

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    Verified sender

    Display your business name, logo, and colors to build trust, enhance visibility, and protect customers from phishing and spam.

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    Analytics and insights

    Gain valuable insights into campaigns with analytics like open rates, read receipts, and engagement metrics, helping you optimize your messaging strategies.

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    AI-driven personalization

    Easily power customized content, precise recommendations, streamlined support workflows, and optimized timing with AI-driven personalization.

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    Additional features

    Enable seamless transactions with in-message payments and simplify coordination with real-time location sharing for enhanced customer experiences.

BENEFITS

Designed for rich content

Unlike SMS with a strict character limit of 160 and limited support for multimedia capabilities, RCS was built for optimum customer engagement.

3072

CHARACTER LIMIT

Always-on support

Access our free round-the-clock support – available to every customer.

24/7

AWARD-WINNING SUPPORT

SOLUTIONS

Add RCS to enhance any messaging use case seamlessly.

RESOURCES

RCS articles

  • Icon Resources Article

    What is RCS in messaging? Definition and how it works

    Learn how you can elevate your customer communications strategies with Rich Communication Services (RCS) messaging.

    Read article
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    A guide to RCS features for your business

    Key RCS features can enhance business messaging, boost customer engagement, and improve communication.

    Read article
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    Standard RCS vs RCS business messaging

    Learn how RCS business messaging differs from standard RCS and how each impacts customer engagement and communication strategies.

    Read article
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    Top RCS use cases for businesses

    Learn how your industry can leverage RCS messaging to enhance customer communications.

    Read article

Sign up and start building.

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FAQ

RCS (Rich Communication Services) is an advanced messaging protocol that enhances traditional SMS by enabling rich, interactive, and branded communication. It allows for features like high-resolution media, quick-reply buttons, and secure messaging, providing a more engaging and modern messaging experience.

RCS (Rich Communication Services) is an advanced messaging protocol that enhances traditional SMS by enabling rich, interactive, and branded communication. It allows for features like high-resolution media, quick-reply buttons, and secure messaging, providing a more engaging and modern messaging experience.

Resources, Docs, Support

Rcs hub

  • Article icon

    Telnyx Messaging Receiving RCS Webhooks | Telnyx

    Telnyx provides developer documentation for RCS webhooks, which allow you to receive real-time notifications of events that occur in your account.

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    Send a Message on the Telnyx Platform | Telnyx

    A short description of this page

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  • Article icon

    Telnyx Messaging Types | Telnyx

    Telnyx's Developer Documentation provides all the information you need to get started with messaging on our platform. This includes tutorials, code samples and more.

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    List all RCS agents API | Telnyx

    List all RCS agents

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  • Article icon

    Retrieve an RCS agent API | Telnyx

    Retrieve an RCS agent

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  • Article icon

    Modify an RCS agent API | Telnyx

    Modify an RCS agent

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  • Article icon

    Invite a test number to an RCS agent API | Telnyx

    Adds a test phone number to an RCS agent for testing purposes.

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  • Article icon

    List RCS capabilities of a phone number API | Telnyx

    List RCS capabilities of a phone number

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  • Article icon

    Launch of RCS Business Messaging API | Telnyx

    Telnyx launches RCS Business Messaging, enabling rich, branded customer experiences with verified senders, carousels, and interactive buttons.

    Read more
  • Article icon

    SMS & RCS: Complementary solutions for businesses

    Learn how SMS & RCS complement each other to create a unified messaging strategy that combines reliability with rich media engagement for business success.

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  • Article icon

    What is RCS messaging? Everything you need to know

    Learn what RCS (Rich Communication Services) messaging is and how your business can use it to elevate your communications strategies.

    Read more
  • Article icon

    RCS business messaging vs. standard: What’s the difference?

    Learn about the key differences between RCS business messaging and standard RCS and how each impacts customer engagement and communication strategies.

    Read more
  • Article icon

    How key RCS features improve business messaging

    Learn about RCS features that can enhance business messaging, boost customer engagement, and improve communication with rich media and interactive tools.

    Read more
  • Article icon

    Telnyx RCS API Demo: Interactive Messaging in Action

    Explore the Telnyx RCS API—from rich cards to delivery updates—featuring a live demo walkthrough and onboarding steps for new users.

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  • Article icon

    What's next for RCS messaging adoption?

    Explore the evolution of RCS messaging adoption, its impact on business communications, compliance requirements, and future trends shaping the industry.

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    Most impactful RCS use cases for businesses

    RCS use cases are vast and varied, impacting many industries. Learn how your industry can leverage RCS messaging to enhance customer communications.

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  • Article icon

    A history of messaging from SMS to RCS

    Learn how messaging has changed over the decades, starting with the inaugural SMS in 1992 to today's Rich Communication Services (RCS).

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  • Article icon

    SMS vs. RCS: Why SMS is (still) winning the texting war

    In the ongoing debate between SMS and RCS, understand the pros and cons of each and discover why SMS still holds the upper hand.

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  • Article icon

    Top 5 Twilio Verify API alternatives

    Looking for the best verification API for your business? Don’t just default to Twilio Verify API. Consider some of these great options instead.

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    The Better Twilio Alternative - Telnyx

    Switch to Telnyx for a better Twilio alternative. Benefit from our competitive pricing, private global network, and award-winning support.

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  • Article icon

    Telnyx SMS Guide | Telnyx Help Center

    Here you will find a collection of links that will explain how to build applications using our SMS offering.

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  • Article icon

    Getting Started with Messaging | Telnyx Help Center

    Begin with Telnyx messaging: Toll-free, error codes, SDKs, and webhook utilization.

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  • Article icon

    Setting Up a Messaging Profile | Telnyx Help Center

    Here we will explain how to get SMS ready with Messaging Profiles on Telnyx.

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  • Article icon

    SMS Long Code Deliverability Best Practices | Telnyx Help Center

    In this article we will explain what you should do to make sure that your long code SMS messages are consistently delivered.

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  • Article icon

    Receiving SMS on your Telnyx number | Telnyx Help Center

    Begin your journey with Telnyx: Learn how to sign up and set up a Mission Control account effectively.

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  • Article icon

    Country Specific SMS Guidelines | Telnyx Help Center

    A list of various countries and their SMS guidelines for easy communication.

    Read more
  • Article icon

    SMS Marketing API and Platform [Use Cases]

    Enhance your SMS marketing with Telnyx's powerful API and platform. Start optimizing your campaigns today.

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  • Article icon

    Customer Service API from Telnyx

    Learn how building on Telnyx can unlock limitless potential for your customer service team. Get started in minutes.

    Read more