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Meet Rich Communication Services: the next generation of mobile messaging

Data and feature rich communications to deliver app-like experiences within a single channel.
__Meet Rich Communication Services: *the next generation of mobile messaging*__ image

What's possible with RCS?

RCS is a messaging protocol provided to mobile phone users through mobile operator networks. Through a rich feature set that includes verified messaging, multimedia support, reply suggestions and more—RCS brings engaging, app-like messaging experiences to texting.

RCS benefits business

Many businesses are recognizing the value of RCS as an effective touch point to engage in two way communication with customers. With RCS you can easily increase brand awareness and provide contextual communication with every customer interaction.

Try it out - Meet Telnyx's RCS Bot!

Enter your number to see if your device is RCS compatible -- if so, we'll send you a message!

By texting this number, you are agreeing to the collection of data.

Check if you phone number is RCS capable

All of the RCS features you need, out-of-the-box.


What will you build with RCS?

Choose Telnyx to power your RCS communication.

If your users’ carrier or device doesn’t support RCS, messages will automatically be reverted and sent as an SMS so deliverability isn’t impacted.

Talk to an expert

RCS Frequently Asked Questions

RCS messaging is a communication protocol between mobile telephone carriers and between phone and carrier, aiming at replacing SMS messages with a text-message system that is richer, provides phonebook polling (for service discovery), and can transmit in-call multimedia.

RCS is the next generation of business messaging, bringing some of the features, and visually rich experience that applications like Whatsapp, iMessage, and Facebook Messenger offer today - like high-resolution media and branded messages.

RCS supports the concept of Verified Sender), which confirms that messages are really coming from who they say they are. This provides peace of mind for end-users. Secondly, RCS messages are encrypted, adding a level of security that SMS currently can’t offer.

According to the GSMA, RCS has 473m active users and a predicted value of $74b by 2021.

Some of the most popular use cases for RCS include:

  • Ticketing - flight reminders, boarding passes, or customer support.
  • Home delivery notifications - product reviews and real-time tracking.
  • Customer service - personalized customer engagement.

The big difference for RCS is that when natively integrated into the mobile phone or via a downloadable app, no intervention is needed by the end-user - it’s just there.

To get started with RCS messaging using Telnyx, simply sign up for our beta program here.

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