RCS business messaging
Reimagine customer engagement with RCS. Deliver rich, interactive, and branded messages that captivate your audience and drive results.
RCS is the next evolution of messaging.
Transform customer communications by blending the reach and reliability of SMS with the advanced features of RCS. With verified business messaging, enhanced interactivity, and multimedia capabilities, Telnyx RCS offers a richer, more engaging communication experience while maintaining the robust security and delivery reliability that we are known for.
FEATURES
Unlock a new level of customer engagement
Go beyond plain text with Telnyx RCS. Create interactive, media-rich messages effortlessly to delight customers and drive engagement with unparalleled reliability.
Multimedia messaging
RCS enables businesses to send high-resolution images, videos, and audio with templates like carousels and cards, creating engaging, interactive customer messages.
Suggested actions and replies
Streamline interactions with suggested actions like one-tap replies opening a map or calling, making it easier to keep conversations flowing.
Verified sender
Display your business name, logo, and colors to build trust, enhance visibility, and protect customers from phishing and spam.
Analytics and insights
Gain valuable insights into campaigns with analytics like open rates, read receipts, and engagement metrics, helping you optimize your messaging strategies.
AI-driven personalization
Easily power customized content, precise recommendations, streamlined support workflows, and optimized timing with AI-driven personalization.
Additional features
Enable seamless transactions with in-message payments and simplify coordination with real-time location sharing for enhanced customer experiences.
BENEFITS
Designed for rich content
Unlike SMS with a strict character limit of 160 and limited support for multimedia capabilities, RCS was built for optimum customer engagement.
3072
CHARACTER LIMIT
Always-on support
Access our free round-the-clock support – available to every customer.
24/7
AWARD-WINNING SUPPORT
SOLUTIONS
Add RCS to enhance any messaging use case seamlessly.
RESOURCES
RCS articles
What is RCS in messaging? Definition and how it works
Learn how you can elevate your customer communications strategies with Rich Communication Services (RCS) messaging.
A guide to RCS features for your business
Key RCS features can enhance business messaging, boost customer engagement, and improve communication.
Standard RCS vs RCS business messaging
Learn how RCS business messaging differs from standard RCS and how each impacts customer engagement and communication strategies.
Top RCS use cases for businesses
Learn how your industry can leverage RCS messaging to enhance customer communications.
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FAQ
RCS (Rich Communication Services) is an advanced messaging protocol that enhances traditional SMS by enabling rich, interactive, and branded communication. It allows for features like high-resolution media, quick-reply buttons, and secure messaging, providing a more engaging and modern messaging experience.