Industry

E-commerce

Retail & E-commerce

About

Secure omnichannel APIs for retail & e-commerce

To deliver exceptional, harmonized customer experiences, you need a technology stack that services the entire business. As businesses reimagine their customer experience, Telnyx is a true infrastructure partner to help modernize and scale omnichannel communications for e-commerce and retail.

Use Cases

Explore use cases related to e-commerce

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SMS marketing

Grow loyalty at every stage of the customer journey with personalized and customized engagements

Two Factor Authentication

Build custom and secure 2FA experiences with flexible SMS, Voice and Authentication APIs

Customer Payments

IoT SIM cards with coverage in 180+ countries, and an API platform to manage SIMs over-the-air

Customer Engagement

Deliver personalized experiences at scale to customers across their preferred channels

Customer Service

Drive customer satisfaction and trust with high quality, reliable 2-way communication channels

Resources

Icon Resources Article
How to elevate your customer engagement platform
Learn about the top 3 tools you need to make customers feel heard, appreciated and valued.
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Internal
Icon Resources Article
Drive Sales and ROI with Retail SMS
As online shopping continues to grow, learn how retail is adapting by leveraging conversational SMS to increase sales.
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Internal
Icon Resources EBook
Build personalized customer experiences that scale
Design seamless ecommerce experiences that delight customers and keep them coming back.
Download ebook
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