Turn browsers into buyers with personalized AI

To deliver fast, personalized experiences at scale, retailers need more than just automation. They need a unified platform that connects every interaction, online or in-store. Telnyx is an infrastructure partner built for retail, helping brands modernize how they communicate with shoppers across channels. Whether a customer is checking order status, confirming in-store pickup, or asking about return options, Telnyx AI assistants respond instantly with clear, accurate answers—no human interaction needed.

Unlike patchwork solutions, Telnyx owns the entire stack powering these conversations. Our private carrier network, real-time AI inference, and global telephony give you the performance and control to support customers around the clock, even during peak demand. Telnyx AI assistants can be directly integrated with your order systems, CRMs, and POS tools through APIs and webhooks, enabling real-time access to inventory, customer data, and delivery status. With Telnyx, you can create seamless journeys that increase loyalty, reduce support costs, and keep shoppers coming back.