TRAVEL AND HOSPITALITY

Deliver scalable, next-level guest experiences

Automate bookings, provide real-time updates, keep travelers connected, and personalize service with AI-powered voice technology built for the modern travel experience.

Customer Logo Emerging Travel GroupCOSMO logoCustomer Logo OutformCustomer Logo Zen HotelsCustomer Logo Emerging Travel GroupCOSMO logoCustomer Logo OutformCustomer Logo Zen Hotels
ABOUT

AI assistants built for modern guest experiences

Every interaction shapes the guest experience. AI-powered voice and messaging solutions enable faster, smarter service along every part of the journey. From booking automation and concierge requests to real-time itinerary updates and loyalty program management, Telnyx AI assistants handle high volumes of calls and messages across time zones and languages—without sacrificing the human touch.

Our APIs connect directly to your reservation systems, CRMs, and customer databases to automate routine workflows and personalize every exchange. Backed by our private global network and carrier-grade telephony, Telnyx ensures low-latency, crystal-clear conversations anywhere in the world. Whether you’re running a global hotel chain, airline, or luxury travel brand, we help you serve guests better while reducing operational overhead.

Use Cases

Create custom voice experiences for every use case.

WHY TELNYX?

Service that scales without slowing down

Deliver consistent, high-quality guest interactions in more places and more languages. Voice AI gives you the tools to automate routine calls, send real-time updates, and streamline bookings all while simplifying operations behind the scenes. Free up your team to provide standout experiences, lower support costs, and create new revenue opportunities through built-in global connectivity.

UI from Voice AI Agent configuration in Telnyx Mission Control Portal

Boost guest satisfaction

Deliver fast and natural voice interactions that help guests get answers, make requests, and solve issues without waiting on hold or being transferred.

Speak your guests' language

Support global travels with multilingual voice agents that detect and respond in the guest’s preferred language for a more personalized experience.

Voice AI for Telnyx vs Twilio

Keep travelers informed in real time

Deliver timely updates about delays, itinerary changes, or service disruptions so guests feel in control even when plans shift unexpectedly.

eSIM from Telnyx

Unlock new revenue with eSIMs

Launch your own branded mobile connectivity offering. Enable guests to stay connected globally through your app. No SIM swaps or roaming fees required.

Global PoPs

Scale without sacrificing quality

Handle thousands of voice conversations at once with AI agents that respond consistently and professionally at any hour, across all your locations.

Streamline bookings and check-ins

Let guests book, confirm, or modify reservations using voice alone, speeding up the process and reducing friction at key moments in the journey.

Lower support costs

Automate routine calls such as booking changes or amenity questions so your team can focus on high-impact guest moments instead of repetitive tasks.

BENEFITS

Serve guests in their native language

AI assistants detect and respond in over 100 languages, helping you deliver personalized, localized service without hiring multilingual agents.

100+

Supported languages

Reliable service around the clock

Telnyx runs on a private global IP network, so your guests can reach booking support, itinerary updates, or concierge services anytime—without downtime or dropped calls.

99%

Uptime

PRODUCTS

Cutting-edge voice features, all via API.

Resources
  • Icon Resources ebook

    Build Voice AI agents for inbound calls

    Learn how to create an intelligent conversational AI agent that answers customer calls, understands user intent, and automates responses.

  • Icon Resources Article

    Scale with global voice AI

    Scale global conversations with real-time automation, multilingual support, and consistent customer experiences across every region.

  • Icon Resources ebook

    Powering global eSIM connectivity

    Cyber Telecom uses Telnyx to deliver fast, contract free data across 650+ networks with no roaming fees or SIM swaps.

Ready to build something incredible?

FAQ

Telnyx provides AI-powered voice solutions, including automated booking assistants, multilingual concierge services, real-time itinerary updates, and branded eSIM offerings to enhance guest experiences and operational efficiency.

Telnyx provides AI-powered voice solutions, including automated booking assistants, multilingual concierge services, real-time itinerary updates, and branded eSIM offerings to enhance guest experiences and operational efficiency.