AI assistants built for modern guest experiences
Every interaction shapes the guest experience. AI-powered voice and messaging solutions enable faster, smarter service along every part of the journey. From booking automation and concierge requests to real-time itinerary updates and loyalty program management, Telnyx AI assistants handle high volumes of calls and messages across time zones and languages—without sacrificing the human touch.
Our APIs connect directly to your reservation systems, CRMs, and customer databases to automate routine workflows and personalize every exchange. Backed by our private global network and carrier-grade telephony, Telnyx ensures low-latency, crystal-clear conversations anywhere in the world. Whether you’re running a global hotel chain, airline, or luxury travel brand, we help you serve guests better while reducing operational overhead.
WHY TELNYX?
Service that scales without slowing down
Deliver consistent, high-quality guest interactions in more places and more languages. Voice AI gives you the tools to automate routine calls, send real-time updates, and streamline bookings all while simplifying operations behind the scenes. Free up your team to provide standout experiences, lower support costs, and create new revenue opportunities through built-in global connectivity.
Boost guest satisfaction
Deliver fast and natural voice interactions that help guests get answers, make requests, and solve issues without waiting on hold or being transferred.
Speak your guests' language
Support global travels with multilingual voice agents that detect and respond in the guest’s preferred language for a more personalized experience.
Keep travelers informed in real time
Deliver timely updates about delays, itinerary changes, or service disruptions so guests feel in control even when plans shift unexpectedly.
Unlock new revenue with eSIMs
Launch your own branded mobile connectivity offering. Enable guests to stay connected globally through your app. No SIM swaps or roaming fees required.
Scale without sacrificing quality
Handle thousands of voice conversations at once with AI agents that respond consistently and professionally at any hour, across all your locations.
Streamline bookings and check-ins
Let guests book, confirm, or modify reservations using voice alone, speeding up the process and reducing friction at key moments in the journey.
Lower support costs
Automate routine calls such as booking changes or amenity questions so your team can focus on high-impact guest moments instead of repetitive tasks.
BENEFITS
Serve guests in their native language
AI assistants detect and respond in over 100 languages, helping you deliver personalized, localized service without hiring multilingual agents.
100+
Supported languages
Reliable service around the clock
Telnyx runs on a private global IP network, so your guests can reach booking support, itinerary updates, or concierge services anytime—without downtime or dropped calls.
99%
Uptime
Resources
Build Voice AI agents for inbound calls
Learn how to create an intelligent conversational AI agent that answers customer calls, understands user intent, and automates responses.
Scale with global voice AI
Scale global conversations with real-time automation, multilingual support, and consistent customer experiences across every region.
Powering global eSIM connectivity
Cyber Telecom uses Telnyx to deliver fast, contract free data across 650+ networks with no roaming fees or SIM swaps.