Healthcare

Poor communication has a negative impact for healthcare providers and patients alike. For providers, disengaged patients can mean missed appointments and non-compliance with care, impacting operational efficiency and bottom lines. For patients, it can lead to feeling discontent with overall standard of care and poorer health outcomes.

In 2024, patients expect to have seamless communication and transparency with their healthcare providers, but fragmented legacy communication systems make it difficult for providers to fulfill this expectation.

With Telnyx’s suite of communications APIs, healthcare organizations of all sizes can implement compliant, high-quality communications that enhance patient trust and engagement—on one platform. SMS and Voice APIs make it easy to implement automated appointment and medication reminders. IoT SIMs can remotely monitor critical patient stats, and organizations can build HIPAA-complaint internal communications with Fax APIs.