Finance

Intelligent Voice AI Agents for fintech

Deliver real-time support for digital banking, payments, and verification with Telnyx Voice AI. Automate KYC, payment reminders, and fraud alerts while keeping compliance and customer trust at scale.

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Transform your fintech through Voice AI Agents

  • Build trust through every interaction

    Create secure, transparent conversations that strengthen customer confidence. Telnyx AI Agents handle sensitive data and verifications over an encrypted, compliant network, helping fintechs and insurers maintain credibility at scale.

  • Scale efficiently and securely

    Automate routine interactions so teams can focus on high-value work, while infrastructure scales on demand to handle new products, regions, and traffic surges with low cost and continuous compliance.

  • Deliver always-on support

    Offer seamless service 24/7 across voice and SMS. With multilingual voices and intelligent routing, customers get instant, personalized help whenever and wherever they need it.

USE CASES

Secure, compliance AI Agents, built for financial scale

Reimagine client engagement with Voice AI Agents. Always on, multilingual, and cost-efficient, they handle customer queries, verifications, and alerts so financial institutions and insurers deliver trusted 24/7 support and greater operational efficiency.

Voice AI Agent Tutorial

See how fintechs can build secure, trusted Voice AI Agents in minutes

See how easily you can build Voice AI Agents that handle sensitive conversations with accuracy and compliance. Create a fintech specific agent within the Telnyx platform, from natural greetings to using webhooks for SMS verification of customer details.

By the end of the walkthrough, you will understand how Voice AI can automate verification calls, support account management, and deliver human-like, regulatory ready service that scales with your business.

PRODUCT CAPABILITIES

What’s under the hood?

Telnyx is the only full-stack, conversational AI platform that unites voice infrastructure with AI orchestration. Host AI models, convert speech-to-text, and route calls globally all from one platform. Simple, reliable, and expertly supported.

  • Multilingual capability

    Serve diverse populations without barriers.

  • Custom voices

    Deliver empathetic, human-like conversations.

  • Omnichannel reach

    Consistent experience across phone, SMS.

  • Advanced routing

    Fewer dead-ends, smart contextual transfers.

  • Analytics and insights

    Uncover top call drivers and engagement patterns.

  • No-code setup

    Launch pilots and update call flows in days.

  • Responsible AI

    Guardrails, compliance, exception handling.

  • Self-service

    Empower customers to resolve issues on their own.

10×Cheaper than traditional call centers

<5Minutes to build an intelligent AI agent

<200 msMillisecond round trips via our private network and global PoPs

Security

End to end financial-grade encryption

Security and compliance are core to Telnyx. Our infrastructure protects financial data with encrypted, monitored, auditable interactions and aligns with global standards, helping fintechs build secure, compliant experiences at scale.

ISO-27001-2013
GDPR
AICPA SOC 2 Badge
PCI
ISO-27001-2013
LOW-LATENCY VOICE AI

For engaging Voice AI, every millisecond matters

We've colocated GPUs and telephony infrastructure at strategic global hubs to bring compute and telephony closer to users, reducing latency to power faster, more realistic AI Agents.

Full-stack solution

Full-stack solution

Access AI, STT, TTS, call control, and PSTN in one platform, giving developers everything they need to build powerful voice experiences.

Carrier-grade reliability

Carrier-grade reliability

Rely on 99.9% uptime supported by a global, low-latency private network, designed for scale, performance, and resilience.

24/7 dedicated support

24/7 dedicated support

Get award-winning, always-on support from experts who partner with you to solve problems and accelerate development with confidence

RESOURCES

Fintech Voice AI

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    Fraud alerts powered by Voice AI

    Discover how fintechs can use Telnyx Voice AI to detect and respond to suspicious activity in real time, protecting customers while maintaining frictionless service.

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    Conversational AI for digital banking

    Learn how digital banks are using conversational Voice AI to automate account support, balance inquiries, and customer onboarding with secure, human-like interactions.

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    AI driven loan inquiries

    See how lenders can streamline loan applications, eligibility checks, and repayment questions through intelligent Voice AI agents that reduce wait times and improve accuracy.

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    Voice AI for insurance claims

    Explore how insurers automate claim intake and updates with Voice AI agents that capture details, verify policies, and route information instantly to adjusters.

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    Preventing insurance fraud with AI

    Learn how insurers use Telnyx Voice AI and real time verification to detect inconsistencies, flag risky patterns, and protect both policyholders and providers.

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    Automated customer authentication

    Build secure and compliant identity verification with Voice AI. This template walks through setting up natural, multi factor voice authentication for faster onboarding and account recovery.

Ready to build something incredible?

From first call to global deployment, Telnyx gives you the stack, scale, and support to launch real-time conversational AI with confidence.

FAQ

Telnyx Voice AI brings together speech recognition, natural language understanding, and carrier grade telephony so fintechs can automate calls, verifications, and support flows through secure, human like voice agents.

Telnyx Voice AI brings together speech recognition, natural language understanding, and carrier grade telephony so fintechs can automate calls, verifications, and support flows through secure, human like voice agents.