23 New third-party integrations for Telnyx Voice AI Assistant

The Telnyx AI Assistant now connects directly to a broader set of third-party tools, letting agents retrieve data, create records, and trigger workflows without custom glue code. These integrations reduce integration time and keep conversational context close to the systems teams already use.

What’s new

• Airtable integration: Read and write structured records during assistant workflows.
• Asana integration: Create tasks and update project status from conversations.
• Calendly integration: Schedule meetings and check availability in real time.
• Confluence integration: Search and retrieve internal documentation.
• Figma integration: Access design files and metadata.
• Gong integration: Pull conversation insights and call summaries.
• Jira Service Management integration: Create and update service tickets.
• Linear integration: Manage issues and project states.
• Microsoft Teams integration: Send messages and trigger channel notifications.
• Notion integration: Query and update shared knowledge bases.
• OneDrive integration: Retrieve and store files securely.
• Outlook integration: Read calendars and send emails.
• Pipedrive integration: Access deals, contacts, and pipeline data.
• QuickBooks Online integration: Retrieve invoices and payment status.
• SAP SuccessFactors integration: Access employee and HR records.
• SharePoint integration: Search documents and lists.
• Shopify integration: Query orders, customers, and inventory.
• Stripe integration: Retrieve payment and subscription data.

Why it matters

• Reduces time spent building and maintaining custom connectors.
• Keeps assistant responses grounded in live system data.
• Improves task completion by allowing write-back actions.
• Simplifies secure access through managed credentials and scopes.
• Scales assistant use across support, sales, finance, and operations.

Example use cases

• Support agents create Jira or Linear tickets directly from a chat.
• Sales teams update Pipedrive deals and schedule follow-ups in Calendly.
• Finance workflows check Stripe payments or QuickBooks invoices mid-conversation.
• Internal assistants answer policy questions from Confluence or Notion.

Getting started

1. Open Mission Control Portal and navigate to AI Assistant → Integrations.
2. Select an integration and authorize access using your existing credentials.
3. Assign the integration to an assistant and define allowed actions.
4. Test read and write operations in a sandbox or staging environment.

Try out the integrations in the Mission Control Portalor by contacting your Telnyx team.