Take Control of Number Requests with Advanced Orders

When your number search comes up empty, you shouldn’t have to chase availability over email threads. Our new Advanced Orders feature brings transparency, automation, and speed to the number request process, putting you in control from submission to fulfillment. Integrate the API into your internal systems to automatically act on status updates, place follow-up orders, or trigger workflows when numbers become available.

Smarter Number Requests, in the Portal or via API

Now, when your phone number search returns no available inventory, you can submit an advanced order request in the Telnyx Mission Control Portal or via the /v2/advanced_orders API.

End-to-End Visibility

Your number request is tracked, managed, and fulfilled through a single, self-service workflow. You can:

• Track progress directly in the Portal
• Add comments to requests to clarify requirements
• Attach requirement groups to provide regulatory documentation
• Subscribe to webhook or email notifications to get instant alerts as your requests move from submission to fulfillment.

Key benefits

This update streamlines the entire number request process. Instead of relying on support tickets or navigating disjointed email threads, you get a centralized, self-service experience from start to finish. Every step from submission to fulfillment is visible and trackable in one place.

You’ll spend less time following up and more time moving forward, with real-time notifications keeping your team in sync.

For more information, check out this support article, this developer guide, or contact our support team.