We’ve launched a direct integration between Telnyx Voice AI and Epic, so healthcare teams can automate calls and personalize every interaction with real-time patient data. Whether it’s confirming appointments, routing follow-ups, or delivering care instructions, your voice agents now have access to the context they need to act quickly and accurately without bouncing between systems.
EHR integration defines voice AI success in healthcare. Voice AI agents connected to Epic can:
This means faster responses, fewer dropped calls, and less strain on your front-line teams.
When a patient calls, the Voice AI agent connects directly to Epic MCP through secure APIs. It checks patient records in real time, guides the conversation, and takes action based on your workflow. Since Telnyx controls the entire voice infrastructure, everything happens with low latency, full reliability, and complete control over your data.
Learn more on how you can build smarter healthcare experience with Telnyx's all-in-one voice and AI stack. Need help building? Our team is ready to support your deployment.
