New: Real-time API for service uptime and incident alerts

Black-box API: Real-time service telemetry, programmatic alerts

Pull the same production-grade health data our NOC team uses—now accessible via a streamlined REST API. Integrate up-to-the-minute latency, success, and error metrics into your own monitoring, alerting, and automation workflows for greater visibility and faster incident response.

What’s new

• Black-box results API: Query core service metrics—latency, success rates, 5XX errors—direct from the Telnyx SETI platform
• Programmatic access: Pull health status into Grafana, Datadog, CI/CD gates, or custom bots with a single GET request
• Granular filtering: Filter by product (e.g., filter[product]=messaging or voice) so alerts stay relevant to your deployed services
• Plain JSON output: No SDKs required, making integration with internal dashboards and pipelines fast and straightforward
• Production parity: Access the same test data that powers our own uptime checks, for reliable early warning and incident prevention

Why it matters

Mission-critical voice, messaging, and API workloads can’t afford surprises. With direct API access to real-time health telemetry, IT teams and operations leaders get the same trusted visibility as Telnyx engineers—enabling proactive alerting, rapid troubleshooting, and automated rollbacks before users or compliance teams are impacted. This helps regulated industries, high-volume contact centers, and multi-site operations maintain uptime and resolve issues faster, reducing risk and support burden.

How to get started

1. Make a GET request to the endpoint: https://api.telnyx.com/v2/seti/black_box_test_results with the header Accept: application/json
2. Add filters such as ?filter[product]=voice to target health data for specific Telnyx services you use
3. Connect the API output to your monitoring tool, alerting logic, or CI/CD pipeline—no additional libraries required
4. Test integration by validating that your system ingests and displays real-time results; set custom alert thresholds as needed

Get started today to transform AI conversations into meaningful, ongoing relationships.