New: Real-time webhook testing before going live

Test webhooks instantly during AI Assistant setup

You can now test your webhook integrations while configuring your AI Assistant, not just during live calls. This shortens iteration time and lowers the risk of runtime surprises—critical when integrating with healthcare EHRs, insurance claims systems, or logistics TMS platforms.

What’s new

• Webhook testing at config-time: Instantly validate webhook connections and payloads as you build or edit your AI Assistant flows
• Faster feedback loop: Identify integration issues before deploying to production environments or live call flows
• Reduced troubleshooting overhead: Catch misconfigurations early, minimizing downtime and manual QA cycles
• Streamlined compliance checks: Ensure secure connections and required data fields meet regulatory requirements (HIPAA, PCI, etc.) before go-live

Why it matters

Voice AI workflows in regulated or high-volume settings—like healthcare, insurance, or banking—depend on reliable, real-time integrations. Previously, webhook errors only surfaced at runtime, leading to escalations, missed SLAs, or compliance gaps. With config-time testing, your IT and CX teams can validate integrations up front, reducing operational risk and enabling faster rollout of automated scheduling, claims, or order-status workflows.

How to get started

1. In the AI Assistant builder, add or edit a webhook step as part of your flow.
2. Enter your endpoint and payload details in the configuration modal.
3. Use the new “Test webhook” button to send a sample request and view the response instantly.
4. Adjust parameters as needed until the test returns your expected result—then save and deploy with confidence.

Learn more about it on https://developers.telnyx.com.

Get started today to transform AI conversations into meaningful, ongoing relationships.