Telnyx

Telnyx Voice AI integrates with Sabre to transform travel experiences

We’re excited to announce that Telnyx Voice AI Agents now integrate directly with Sabre, the leading software and technology provider for the global travel industry. This integration enables airlines, hotels, and travel companies to automate customer interactions and deliver faster, more consistent experiences, all through natural voice.

Intelligent Voice AI that powers smarter travel and hospitality operations

Every day, travel brands manage thousands of customer requests, from searching and booking to modifying reservations and handling loyalty programs. These interactions are essential but can stretch contact centers, increase wait times, and drive up costs.

With Telnyx Voice AI Agents connected to Sabre systems, travel providers can:

  • Automate routine customer requests like searching, booking, or updating flights.
  • Deliver instant, accurate responses 24/7, enhancing customer satisfaction while reducing operational workload.

To see it in action, Sonam Gupta demonstrates how a Voice AI Agent seamlessly connects with Sabre in real time.

Global Infrastructure Built for Enterprise-Grade Voice AI

The Sabre integration is powered by Telnyx’s full-stack Voice AI platform, purpose-built for real-time communication at scale. Unlike third-party solutions, Telnyx owns every layer, from global telephony infrastructure to its private MPLS backbone and GPU-powered inference, delivering unmatched speed, reliability, and control.

Using secure APIs, Telnyx Voice AI Agents connect directly to Sabre’s systems to access and update live reservation data in milliseconds. When a customer calls to modify a booking or check flight details, the Voice AI Agent handles the request instantly.

This architecture delivers:

  • Low latency: Voice and data travel across Telnyx’s private network for seamless, natural interactions.
  • High reliability: A global footprint of distributed PoPs ensures consistent performance, even during peak travel seasons.
  • Effortless scalability: Airlines and hotels can deploy Voice AI Agents across multiple regions and departments, all within a single platform.

It’s how we make real-time voice automation practical for the fast-moving, high-stakes world of travel and hospitality.

Enterprise-ready, Multilingual Voice AI Agents

Telnyx delivers Voice AI through its global infrastructure, serving over 14,000 customers worldwide. Built for scale, the platform provides local numbers in 100+ countries, enabling travel brands to expand globally with a single provider and avoid complex, fragmented setups. It’s fully PCI, SOC 2, and GDPR compliant, meeting the security and privacy standards travel companies need across multiple markets.

Telnyx Voice AI Agents are designed for today’s connected, multilingual world. With natural-sounding voices that can understand and respond in multiple languages, brands can support travelers wherever they are, delivering consistent, high-quality experiences across regions and time zones. This multilingual capability is critical for global travel providers looking to reduce service friction, improve response times, and ensure travelers feel understood in their own language.

With the Sabre integration, travel providers can now scale customer service, optimize operations, and deliver real-time voice experiences that keep pace with modern travelers, powered by Telnyx’s trusted global network and AI foundation.

Contact our team to explore how Telnyx Voice AI Agents can transform your customer experiences.

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Lucia Lucena
Lucia Lucena

Senior Product Marketing Manager

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