Telnyx opens Sydney office, expanding our team to support APAC Voice AI growth

We’re excited to announce the opening of our new office in Sydney! This milestone reflects our commitment to growing a strong local team that will work hand-in-hand with enterprises across Asia-Pacific. With a dedicated presence in Martin Place, Sydney, we can better support customers in one of the fastest-growing markets for communications technology, while continuing to deliver the low-latency Voice AI experiences powered by our global infrastructure.

Why Australia matters for Voice AI

Voice AI adoption is accelerating worldwide, and Australia is no different. From banking to healthcare to retail, enterprises are turning to automation to scale customer experiences without losing the human touch. But the technology only succeeds if conversations feel natural. Even small delays can make interactions feel robotic, frustrating, or unreliable, which is why latency remains the biggest challenge to overcome.

Telnyx already operates a Point of Presence (PoP) in Sydney as part of our global network, ensuring that enterprises in the region have access to high-quality, real-time voice. With this office launch, we’re going further: building out a local team of sales and customer success specialists who can provide the expertise and support needed to unlock the potential of Voice AI in APAC.

Building a global network, backed by a local team

Sydney is the latest step in Telnyx’s global expansion, which includes recent AI infrastructure deployment in Paris and a growing team in MENA. With our on-the-ground presence in Australia, we’re giving enterprises both the scale of our international backbone and the immediacy of local expertise. This ensures that businesses can deploy Voice AI with confidence, knowing they’ll have access to best-in-class technology and a team that understands their regional needs.

Our distributed, carrier-grade platform unifies communications and AI, making it easier for enterprises to serve their customers instantly and securely. The addition of a local Sydney team brings this mission closer to businesses across Australia, New Zealand, and Asia.

Powering enterprises across APAC

Telnyx already supports more than 1,000 enterprises across the region, from fintech startups scaling rapidly, to healthcare organizations improving patient access, to logistics companies streamlining operations. What they share is the need for reliable, real-time communications, and we help them deliver.

By embedding ourselves more deeply in the region through our Sydney office, we’re strengthening partnerships and gaining the insights needed to evolve our platform alongside our customers’ needs. Deploying great Voice AI Agents isn't just about infrastructure, it’s about enabling enterprises to scale smarter, serve customers better, and compete globally.