Telnyx Voice AI is now integrated with ServiceNow, Salesforce, and other enterprise tools, making it easier than ever to automate workflows with natural voice commands inside the systems your teams already use.
Voice is the fastest, most natural way to get things done. Now, it’s also the easiest way to work across your business systems.
We’re excited to announce new Telnyx Voice AI Agent integrations with leading enterprise platforms, including ServiceNow, Salesforce, JIRA, Zendesk, HubSpot, GitHub, and Greenhouse. Built in collaboration with Merge, we’re making it easier for enterprises to connect real-time voice conversations directly to the systems their teams already use every day.
With these new integrations, Telnyx Voice Agents can create, update, and resolve tickets or records inside your existing systems, all through natural voice conversation.
In this demo, James showcases how a Voice AI Agent in the Mission Control Portal connects directly to ServiceNow.
We built these integrations in collaboration with the Merge team, whose unified API platform enables Telnyx Voice AI Agents to connect to dozens of leading business systems through a single, secure layer.
By building on Merge, Telnyx customers can quickly extend Voice AI capabilities across their workflows, whether that’s managing tickets in ServiceNow, updating deals in Salesforce, or tracking candidates in Greenhouse, without writing complex integration logic or maintaining custom connectors. Businesses seeking expert help to connect Voice AI with their CRM can explore our salesforce integration assistance to ensure seamless automation and efficient workflow connectivity.
“Our work with Merge means enterprises can bring Voice AI into their tech stack faster than ever,” said Ian Reither, COO at Telnyx. “We’re focused on making Voice AI practical, not theoretical, and integrations like these make it something every team can use right away.”
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Unlike most AI providers, Telnyx owns every layer of its platform, from global telephony infrastructure to GPU-powered inference, delivering faster, more secure Voice AI.
That means when your Voice AI Agent resets a password in ServiceNow, it’s doing so over Telnyx’s private IP backbone, processed locally at one of our global PoPs. The result is real-time voice automation, so every conversation feels natural and human.
And because it’s all running on a single Telnyx platform, you get:
The ServiceNow demo is just the start, explore the other live integrations today in the Mission Control Portal, and stay tuned for additional connectors and workflow automations in the coming months.
