introduction
Prescription Refill and Information Line Assistant
This guide will help you set up a virtual assistant for managing prescription refills and providing medication information.
how to
Step by Step guide to create your agent
Pre-requisites: You’ll need a Telnyx account with a phone number Not Required, but supported
time
5+ minutes
Step 1 of 5
1. Add Webhook Tool
- Click the Add Tool Drop Down
- Select Webhook
- Provide a Name that Describes the functionality of the API Request
- Provide a more detailed description in the Description Field
- Select a Method
- Enter the URL
- Add any Headers that are required for the API you are utilizing
- If Authentication is required you mustache templating is supported to access your Integration Secrets - Bearer {{#integrationsecret}}test-secret{{/integrationsecret}}
2. Voice - Click Next -> Setup Voice TTS
- Select your Provider, Model, and Voice
- If using AWS, Azure, or ElevenLabs -> You will need to select your integration secret
- You can use the Voice Playground to preview the voice you have chosen
- Select your Transcription (Text to Speech) Model
- Click Create
3. Telephony Click Yes -> Enable and Configure Telephony
Select the number we purchased earlier by clicking the :link: Button Click Next
4. Messaging Click Yes -> Enable and Configure Telephony
To enable messaging. 10DLC Registration or Toll Free Verification is required in order to send SMS/MMS messages. Please follow the guidelines to complete registration.
- Select the number we purchased earlier by clicking the :link: Button
- Click Complete
5. You’ve created a new AI Assistant
Click Test Assistant