Voice support must change
Speed defines experience
When voice feels slow or laggy, customers are more likely to hang up or give up.
81%
Quit when voice feels slow
From answers to action
Customers want phone systems that resolve requests, not just answer questions.
74%
Prefer systems that complete tasks
Trust starts with privacy
Customers feel more comfortable with automated support when conversations stay private and secure.
63%
Prioritize privacy in their automated phone systems
Conversation drives choice
Free-flowing support makes customers more likely to choose a business.
74%
value conversational support
Owned infrastructure makes the difference
By owning and operating our own infrastructure, Telnyx minimizes latency and enhances call quality of AI Agents in ways that LiveKit cannot match. By running AI processing and media handling on a privately owned global IP network, Telnyx avoids the delays and congestion of the public internet, keeping traffic anchored near end users, and delivering sub-200ms round-trip times for real-time voice AI. This level of control ensures consistent, high-quality interactions at scale while eliminating the dependency on third-party networks that introduce variability and slow down conversations.
COMPARISON
Compare our features
Native telephony built into the platform. Calls run on Telnyx’s owned network with one-click integration and no external carrier dependencies.
Relies on third-party carriers through SIP integrations. Telephony lives outside the core stack.
Benefits of Telnyx infrastructure
These benefits come from owning the network, the compute, and the AI stack end-to-end.
Lower cost at scale
Aggregated pricing for STT, TTS, and inference through a single provider helps teams reduce AI spend without sacrificing performance.
Lower latency by design
AI models and telephony run on the same network, minimizing hops and delivering faster, more natural real time conversations.
One platform, flexible choices
Access multiple STT, TTS, and LLM models through the Telnyx Mission Control Portal, without rebuilding workflows or managing complex vendor stacks.
Future ready by default
Adopt new models and capabilities as they emerge, without re-architecting your voice infrastructure or disrupting production systems.
Open ecosystem, built to integrate
Connect 30+ native integrations across CRM, support, scheduling, engineering, and payments to power end-to-end workflows.
Built for agent first design
Design around autonomous agents instead of brittle workflows, enabling voice experiences that scale naturally with how people actually communicate.
Pricing comparison
Compare our pricing
Pay-as-you-go self-service or volume-based pricing contracts.
Tiered plans that range from $0/month (with limitations) to custom enterprise contracts.
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Telnyx conversational AI pricing
As the full-stack conversational AI platform, Telnyx delivers lower costs and faster performance while giving you complete control over your voice and AI stack.
1,000
5 minutes
Est. Cost Breakdown
Conversational AI base
$0.0000($0.000/min)
LLM monthly cost
$125.00($0.025/min)
TTS monthly cost
$0.00
Telephony monthly cost
$400.00($0.080/min)
Total monthly cost*$525.00($0.105/min)
*Telephony charged separately
Additional pricing: SIP Trunking and Voice API
Pricing above includes orchestration, real-time speech-to-text, text-to-speech, and open-source LLMs. Costs for premium models or voice engines are added at the provider rate if selected. Global telephony pricing is added separately. All prices are in USD and subject to change.
*The estimated costs shown here are only an estimate: It will not completely reflect real-world call patterns, model behavior, or production-level traffic.
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