Self-Serve Custom Templates for Telnyx Verify

Telnyx has now enabled self-serve custom template creation in Verify, powered by our in-house AI Anti-Fraud tooling. This means customers can design and register their own verification message templates directly, without waiting for manual intervention.

How it works

Developers can use the new Create Message Template endpoint (POST /verify_profiles/templates) to register a custom template for a Verify profile. In your request you include the template text (with placeholders like {{code}} for the OTP); Telnyx returns a template ID when creation succeeds. You can list all templates for your account with GET /verify_profiles/templates. Once you have a template ID, you assign it to a Verify profile (or specify it when creating a profile) so that all future SMS verifications use your custom text.

Behind the scenes, each submitted template is immediately reviewed by Telnyx’s AI Anti-Fraud engine. Any template flagged for spam or fraud patterns will be blocked and won’t be approved. Approved templates go live instantly. If you don’t provide a custom template, Verify still uses the built-in default: “Your verification code is {code}.)

Key benefits

• Self-service template creation: Customers can design and register their own Verify message templates without submitting a support ticket or waiting for manual review. This gives developers more control and accelerates deployment.

• Full control over message content: You are no longer limited to generic OTP templates.

Why this matters

Verification messaging often needs to meet regional, regulatory, or brand-specific requirements. Enabling self-serve templates helps businesses move quickly while meeting compliance standards Getting started

Telnyx customers can start creating and managing custom templates by integrating the template creation endpoint into their existing Verify workflows using the API reference.