Telnyx has launched new native integrations between Voice AI Agents and leading enterprise platforms including ServiceNow, Salesforce, JIRA, Zendesk, HubSpot, GitHub, and Greenhouse.
Built in collaboration with Merge, this update makes it easier than ever to connect real-time voice conversations to your existing workflows and business systems.
can now create, update, and close tickets or records directly inside your enterprise tools, all through natural conversation.
These integrations enable:
This update extends Voice AI automation into your IT and operations stack without extra configuration or third-party middleware.
When a user calls your ServiceNow, Salesforce, or other connected system, a Telnyx Voice AI Agent answers in real time, identifies intent, and performs the requested action, whether it’s updating a ticket, checking status, or triggering a workflow.
The Agent connects directly to each platform’s API, ensuring secure, low-latency automation across your enterprise environment.
All voice and data traffic run through Telnyx’s private global network for consistent quality and compliance.
These new integrations extend the capabilities of Telnyx Voice AI Agents into the tools your teams are using on a daily basis, leading to:
The integrations are available today in the Telnyx Mission Control Portal. Set up your Voice AI Agents and connect them to your tools in minutes.
