Telnyx Voice AI Agents now integrate with ServiceNow, Salesforce, and more.

Telnyx has launched new native integrations between Voice AI Agents and leading enterprise platforms including ServiceNow, Salesforce, JIRA, Zendesk, HubSpot, GitHub, and Greenhouse.

Built in collaboration with Merge, this update makes it easier than ever to connect real-time voice conversations to your existing workflows and business systems.

Voice AI Agents that work for you

Telnyx Voice AI Agents can now create, update, and close tickets or records directly inside your enterprise tools, all through natural conversation.

These integrations enable:

• Ticket and record management via simple voice commands.
• Automated workflow triggers for incident escalation and task routing.
• Real-time data syncing between your voice channels and connected platforms.

This update extends Voice AI automation into your IT and operations stack without extra configuration or third-party middleware.

How it works

When a user calls your ServiceNow, Salesforce, or other connected system, a Telnyx Voice AI Agent answers in real time, identifies intent, and performs the requested action, whether it’s updating a ticket, checking status, or triggering a workflow.

View the demo

The Agent connects directly to each platform’s API, ensuring secure, low-latency automation across your enterprise environment.

All voice and data traffic run through Telnyx’s private global network for consistent quality and compliance.

Key benefits of Voice AI Agent Integrations

These new integrations extend the capabilities of Telnyx Voice AI Agents into the tools your teams are using on a daily basis, leading to:

• Faster resolutions: Complete routine IT or employee requests instantly with natural conversation.
• Reduced costs: Automate Tier-1 tasks and free human agents for complex issues.
• Always-on support: Deliver 24/7 assistance without adding headcount.
• Secure and compliant: PCI- and GDPR-ready, running entirely on Telnyx’s private global network.

How to get started with Enterprise Integrations for Voice AI Agents

The integrations are available today in the Telnyx Mission Control Portal. Set up your Voice AI Agents and connect them to your tools in minutes.