A practical update for Toll-Free Messaging customers: we’ve added new business registration fields to the verification workflow. These changes help align with upcoming industry requirements and are available now in the Mission Control Portal and .
When submitting a toll-free verification request, you’ll see new input fields that capture your official business registration details (e.g. your business registration number, registration type, and issuing country). These fields can be filled out directly in the Mission Control Portal’s toll-free verification form or included as parameters in your API requests.
For now, providing this information is optional and won’t affect current verification submissions. However, starting in January 2026 (exact date to be determined by carriers), these business registration fields will become mandatory for all new toll-free verifications. Requests missing the required fields at that time may be rejected by carriers.
- Faster approvals: Clearer, verifiable info helps carriers process requests more efficiently, often leading to quicker turnaround times.
This update helps future-proof your toll-free messaging as carrier requirements tighten in 2026. Adopting the new fields early keeps your communications running smoothly and avoids last-minute disruptions.
Toll-free messaging customers can start using the new fields today in the Mission Control Portal or via the API. Once submitted, Telnyx automatically includes this information in your verification; no other workflow changes are needed.
New optional fields (mandatory from January 2026):
Additional optional but encouraged fields:
