New Business Registration Fields for Toll‑Free Verification

A practical update for Toll-Free Messaging customers: we’ve added new business registration fields to the verification workflow. These changes help align with upcoming industry requirements and are available now in the Mission Control Portal and API.

How it works

When submitting a toll-free verification request, you’ll see new input fields that capture your official business registration details (e.g. your business registration number, registration type, and issuing country). These fields can be filled out directly in the Mission Control Portal’s toll-free verification form or included as parameters in your API requests.

For now, providing this information is optional and won’t affect current verification submissions. However, starting in January 2026 (exact date to be determined by carriers), these business registration fields will become mandatory for all new toll-free verifications. Requests missing the required fields at that time may be rejected by carriers.

Key benefits

• Stronger compliance signals: Adding business registration details gives carriers more confidence in your legitimacy, reducing back-and-forth and lowering scrutiny.

- Faster approvals: Clearer, verifiable info helps carriers process requests more efficiently, often leading to quicker turnaround times.

Why this matters

This update helps future-proof your toll-free messaging as carrier requirements tighten in 2026. Adopting the new fields early keeps your communications running smoothly and avoids last-minute disruptions.

Getting started

Toll-free messaging customers can start using the new fields today in the Mission Control Portal or via the API. Once submitted, Telnyx automatically includes this information in your verification; no other workflow changes are needed.

New optional fields (mandatory from January 2026):

• Business Registration Number (String): The official business registration number (e.g., Employer Identification Number (EIN) in the U.S.)
• Business Registration Type (String): The type of business registration being provided (e.g., EIN, Canada Revenue Agency (CRA), Companies House)
• Business Registration Country (String): The ISO 3166-1 alpha-2 country code of the issuing business authority

Additional optional but encouraged fields:

• Doing Business As (DBA) (String): DBA name of the business, if different from the legal name
• Entity Type (Enum): The business entity classification. Accepted values: SOLE_PROPRIETOR, PRIVATE_PROFIT, PUBLIC_PROFIT, NON_PROFIT, GOVERNMENT
• Opt-in Confirmation Response (String): Message sent to users confirming their opt-in to receive messages
• Help Message Response (String): The message returned when users text “HELP”
• Privacy Policy URL (String): URL pointing to the business’s privacy policy
• Terms and Conditions URL (String): URL pointing to the business’s terms and conditions
• Age-Gated Content (Boolean): Indicates if messaging content requires age gating (e.g., 18+). Accepted values: true, false. Default is false
• Opt-in Keywords (String): Keywords used to collect and process consumer opt-ins