Elevate patient engagement with healthcare APIs
Appointment scheduling & reminders
No-shows present costly challenges for healthcare providers. Reduce your patient no-shows with Telnyx’s next-gen communications. Flexible and frictionless, our APIs integrate with your existing workflows to streamline appointment management.
- Send preventive care reminders and education
- Schedule, cancel, and confirm appointments
- Send automated appointment reminders
- Automatically reschedule missed appointments
Telehealth virtual care
Telehealth visits increased by 50% at the start of the COVID-19 pandemic, opening opportunities for both real-time and asynchronous care. As virtual care continues to grow, providers need tools to reduce patient wait times and support care volumes. Telnyx offers customizable solutions so you can personalize care according to your patients’ needs.
- Build secure, real-time telehealth video conferencing on Telnyx’s private IP network with recording and phone dial-in options
- Create a video waiting room and add additional participants such as caretakers and interpreters
- Deliver high quality, reliable voice through Direct SIP or programmable Voice APIs
- Access speech-to-text, interpretation and translation support for voice and video calls
Follow up care
Positive post-visit phone calls raise patient satisfaction scores and help prevent adverse events, resulting in higher quality care. Conduct timely, efficient, and patient-centered follow-ups with our healthcare API platform.
- Send IVR or SMS surveys to capture patient feedback
- Trigger automated follow up phone calls
- Deliver custom postoperative care messages to patients, family members, and designated caretakers via SMS or voice calls
- Respond quickly to patient inquiries with two-way messaging and seamless message-to-voice routing