Our mission is as bold as it is necessary, to make universal communications possible
We engineer infrastructure and tools that make it easy to embed our communications into businesses and applications. As a result, we provide a simple, configurable and barrier-free medium to communicate in real-time.
As a team, we share the common goal of creating products that integrate seamlessly and have the power to transform the way you communicate every day.
We are engineers and business people innovating together to solve real problems in communications. We know the importance of what we do because communications is the heart of every business.
We wrote these values to be actionable, to inform decision-making and to provide a sense of what’s important and what’s right. We live our values every day. They guide how we hire, train, measure and reward our team.
Seek exponential gains in our work by improving the lives of colleagues and customers.
Do more with less. We are creative problem solvers that always use constraints to our advantage.
Perfection is the enemy of progress. Always ask “why.” Think big, start small, collect data, and iterate quickly.
Avoid unnecessary detours by learning from the mistakes and successes of others. Those who do not learn from history are destined to repeat it.
Be transparent and honest. Give direct feedback.
Err on the side of action.No one is above any task; take ownership and get things done.
Measure twice and cut once. Plan thoughtfully, always have someone double-check your work, and take deliberate action.
Always think about what you can do today to put the company in the best position in the future.
At Telnyx, we are committed to honoring the privacy of our on-line customers and visitors to our website. We recognize the importance to you, our website customer or visitor, of maintaining an appropriate level of privacy and security for the personal information we collect from you through this website.
Visiting Our Website – Except as otherwise provided in this policy or in other written documentation or policies that may be provided to you regarding the services or Web site, the only personally identifiable information that we collect about visitors to our Web site is that which is provided to us voluntarily by you. “Personally identifiable information” is information that tells us specifically who you are, such as your name, street address, email address, billing address, social security number, credit card number, other service account information, and certain other financial information. In general, you can visit our Web site without telling us who you are or revealing any personally identifiable information about yourself. Our Web servers may use “Cookies” (described below) to collect information about visitors such as your domain name, host from which you access the Internet, the IP address of your computer, and your browser software and operating system. This information may be aggregated to measure such things as the number of visits, average time spent on the site, number of pages viewed, and methods by which our site was found. Telnyx may use such information to evaluate the use of our site and to continuously improve the content and services being provided.
Customer Proprietary Network Information (“CPNI”) – We also want you to be aware that certain information related to your telecommunications services account with us such as to whom, where and when you make calls is CPNI. CPNI is protected by specific federal laws and regulations and as such we are fully committed to comply with such laws and regulations, both through our Web site and in all other respects. Without your consent, we will only share or disclose your CPNI (i) to market to you services or products among the categories of services or products you currently subscribe, (ii) to initiate, render, bill and collect our telecommunications services, (ii) to protect you or other carriers from illegal or fraudulent use of, or subscription to, our services or to protect our rights or property, (iii) to provide your call location information in certain specified emergency situations, and (iv) for other legally permissible purposes.
Except as set forth in this policy or unless we specifically disclose it to you at the time of collection or subsequently obtain your approval, we will not make any personally identifiable information that is gathered on our site available to unaffiliated organizations for commercial purposes unrelated to the business of Telnyx. Certain federal, state and local laws or government regulations may require us to disclose personally identifiable information about you. In these circumstances, we will use reasonable efforts to disclose only the information required by law, subpoena or court order to be disclosed.
Telnyx maintains physical, electronic and procedural safeguards designed to protect the confidentiality of personally identifiable information provided by you on and through our Web site. For example, unique passwords or user identifications are required to access a number of our Web site services. In addition to requiring the use of a unique password or user identification, all payments processed through our Web site require certain personally identifiable information provided by you to be sent in a “Secure Session” using Secure Socket Layer encryption technology. This technology is designed to encrypt – or scramble – your financial or credit card account information to help prevent unauthorized parties from reading it. We seek to regularly test and update our technology to help protect your personally identifiable information. However, such precautions do not guarantee that our Web site is invulnerable to all security breaches. Telnyx makes no warranty, guarantee, or representation that use of our Web site is protected from all viruses, security threats or other vulnerabilities and that your information will always be secure. When doing business with others, such as advertisers to whom you can link from our site, you should consider the separate security and privacy policies of those other sites.
This site may provide discussion areas so that customers and visitors can communicate freely and share ideas. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when disclosing such information. These discussion areas may be monitored by us or law enforcement officials as appropriate occasionally in order to enhance the safety and respect for all of our customers and visitors, and off-topic, unlawful or otherwise inappropriate content of materials of which we become aware may or may not be removed from the site during the course of such monitoring. However, Telnyx is not responsible for any information posted or remaining on these discussion areas.
For the convenience of our visitors and customers, this Web site may contain links to other sites. While we generally try to link only to sites that share similar high standards and respect for privacy, we have no responsibility or liability for the content, products or services offered, independent actions, or the privacy and security practices employed by these other independent sites. We encourage you to ask questions and review the applicable privacy policies before disclosing information to third parties on these independent sites.
Your use of certain of our online services may permit you to update personally identifiable information from our database by accessing our web site. If you remove certain information from your account, we will only retain copies of such information as are necessary for us to comply with governmental orders, resolve disputes, troubleshoot problems, enforce any agreement you have entered into with us and as otherwise reasonably necessary.
We do not intend for this site to be used by children under the age of 13, nor do we seek to collect information about children under the age of 13. If you are under the age of 13, please do not provide us with information and promptly exit this site. We encourage parents or legal guardians to talk with their children about the potential risks of providing information over the Internet.
By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.
Permission is granted to temporarily download one copy of the materials on Telnyx’s website for personal, non-commercial transitory viewing only. This the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials, use the materials for any commercial purpose, attempt to decompile or reverse engineer any software contained on Telnyx’s website, remove any copyright or other proprietary notations from the materials, and transfer the materials to another person or “mirror” the materials on any other server.
The materials on Telnyx’s website are provided “as is”. Telnyx makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Telnyx does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall Telnyx or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Telnyx’s website, even if Telnyx or a Telnyx authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on our website could include technical, typographical, or photographic errors. Telnyx does not warrant that any of the materials on its website are accurate, complete, or current. Telnyx may make changes to the materials contained on its website at any time without notice. Telnyx does not, however, make any commitment to update the materials. We nor any party involved in creating, producing or delivering this website shall be liable for any direct, incidental, consequential, indirect or punitive damages or any damages whatsoever arising out of your access, use or inability to use this site or on any other hyper-linked website, or any errors or omissions in the content thereof.
Telnyx has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. We are not responsible for the accuracy or reliability of the information on such linked websites and we cannot vouch for the data, opinions, advice or statements made there. Even if we visit those websites, we cannot be responsible for updating or correcting false or misleading information on any third-party web site. Further, we are not responsible for the goods or services that may be offered on other web sites.
Any claim relating to Telnyx’s website shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.
You agree to indemnify, defend and hold harmless Telnyx, its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, and agents from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of your use, misuse, or inability to use the website or any violation by you of these Terms.
Telnyx reserves the right, without notice and in its sole discretion, to terminate your license to use the website and to block or prevent your future access to, and use of, the website.