We’re excited to announce the launch of our new AI-powered messaging assistant within the Telnyx Mission Control Portal. This intelligent messaging assistant simplifies appointment scheduling and enhances customer experiences through intuitive text interactions.
Key features:
Automated appointment scheduling: Schedule, reschedule, and manage appointments seamlessly through SMS.
Real-time data integration: Instantly fetch patient details, available appointment types, slots, and provider information using robust webhook integrations.
Professional, clear, and empathetic interactions designed to closely mimic human conversation.
Enhanced communication:
Compliant and secure: Fully adheres to compliance standards, ensuring patient data remains confidential and secure.
Human escalation: Intelligent error handling with seamless escalation to human representatives when necessary.
Benefits:
Significantly reduces manual scheduling efforts.
Improves patient satisfaction through faster, hassle-free appointment management.
Provides detailed conversation insights and analytics directly within the Telnyx Customer Portal.
Getting started:
Access the AI assistant builder: Log in to your Telnyx Mission Control Portal account and navigate to the AI Assistant section.
Define your assistant: Provide instructions, greetings, and descriptions to guide your assistant’s responses.
Select your model and tools: Choose the appropriate AI model and enable pre-configured tools for specific tasks.
Configure a phone number: On the Messaging tab, set up a phone number for the assistant to use.
Receive a text from the assistant: Provide a destination number and a starting message from the assistant
Review conversation history: Click on the Conversation History tab to review conversations between the assistant and the recipient.
Get started today to experience the next generation of AI-powered automation.
