Telnyx migrates Cloud Storage services to new backend infrastructure

16, Oct 2023

On Monday October 23rd, 2023 Telnyx will be migrating all of our existing Cloud Storage services to new backend infrastructure.

Note during the migration window the API is read only. During this window only HTTP GET request methods will work.

Why are we making this change?

In order to build a more stable and scalable Cloud Storage API offering, we have re-architected our storage backend over the past 3 months. As a result, our legacy infrastructure supporting the product will be deprecated.

After this migration, Telnyx Cloud Storage users can expect closer compatibility with and wider coverage of AWS S3, and a better data throughput by orders of magnitude.

What changes are happening?

Bucket data

The following data will be recreated in our new architecture:

  1. Bucket
  2. BucketTagging
  3. BucketPolicy

Multipart data

Please note that unfinished multipart uploads will not be migrated.

Object data

The following data will be created in our new architecture:

  1. Object
  2. Object Metadata
  3. ObjectTagging

What actions do I need to take?

We recommend the following:

  1. Complete all incomplete multipart uploads.
  2. Subscribe to for updates.

When will the migration take place?

The planned migration window starts on October 23rd, 2023, 0700 UTC and ends at 1200 UTC on the same day.

Prior to the migration period, we will create a scheduled maintenance event on

At the start of the migration period, we will set the said event to be In Progress. After the migration is completed, we set the event to Completed, notifying users that services are back online.

Are there new developer docs that I need to follow?

Yes. New official developer docs will be updated post migration. In the meantime you can take a look at this preview.

If you have any questions, please contact our support team through the portal.