There are two broad classes of user data:
Telnyx has expanded its data locality feature to include new data: Conference, Forking CDRs, Media Storage, Premium AMD, Speech-to-Text, Verify, Video, WhatsApp and Wireless. Users are able to make a one-time choice of where they want their Call Detail Records (CDRs) and Message Detail Records (MDRs) at-rest to be stored. All existing users are defaulted to the US, however, you are allowed to change your preference once, at which point we will migrate your data to that region over the span of 1-2 weeks. This will affect the location that the Detail Records are stored and pulled from when using the Detail Request and Detail Record Search features.
Complete list of data currently included: Detail Records (data at rest) for the following products:
This includes all of the call and messaging detail records that are stored in our databases that feed into the Detail Requests (CSV reporting) and Detail Record Search (Elasticsearch API).
To enable the data locality feature for your account, contact us.
What’s next: The data locality feature will be released to general availability (GA) - allowing all customers to enable the feature via the Telnyx Mission Control portal.