Expanded Data Locality for Enhanced Privacy

11, Jul 2022

There are two broad classes of user data:

Data at rest
- data that is not actively moving from device to device or network to network, such as data stored or archived in a database.
Data in transit
- data actively moving from one location to another such as across the internet or through a private network.

Telnyx has expanded its data locality feature to include new data: Conference, Forking CDRs, Media Storage, Premium AMD, Speech-to-Text, Verify, Video, WhatsApp and Wireless. Users are able to make a one-time choice of where they want their Call Detail Records (CDRs) and Message Detail Records (MDRs) at-rest to be stored. All existing users are defaulted to the US, however, you are allowed to change your preference once, at which point we will migrate your data to that region over the span of 1-2 weeks. This will affect the location that the Detail Records are stored and pulled from when using the Detail Request and Detail Record Search features.

Complete list of data currently included: Detail Records (data at rest) for the following products:

Messaging
Voice
Call Control
Call Recording
WebRTC
Fax
Conference
Forking CDRs
Media Storage
Premium AMD
Speech-to-Text
Verify
Video
WhatsApp
Wireless

This includes all of the call and messaging detail records that are stored in our databases that feed into the Detail Requests (CSV reporting) and Detail Record Search (Elasticsearch API).

To enable the data locality feature for your account, contact us.

What’s next: The data locality feature will be released to general availability (GA) - allowing all customers to enable the feature via the Telnyx Mission Control portal.