DLR Support for Microsoft Teams

We are excited to announce that Direct Routing from Telnyx is now generally available with support for Dynamic Location Routing (DLR).

What is Dynamic Location Routing?

Dynamic Location Routing is required for VoIP providers to comply with the most up-to-date e911 guidelines–Kari’s Law and the Ray Baum Act.

Presence Information Data Format – Location Object (PIDF-LO) is a XML tag format that allows the precise location data to be sent in a SIP header which can then be used by Emergency Services at Public Safety Answering Points (PSAPs).

Why is PIDF-LO important for DLR?

PIDF-LO means emergency services have the precise location where the 911 call is being made from, meaning they can send assistance to where the person is located.

With PIDF-LO now supported for Direct Routing, Microsoft Teams users will be able to benefit from DLR. When a call is placed to 911 services, the location of the worker–down to the suite or floor–will be passed through to the correct PSAP.

You can get started with Direct Routing for Microsoft Teams by following the setup guide reaching out to a member of our team.