We are excited to announce that you can now upload files or reference live URLs directly in the AI Assistant Builder within the Telnyx Mission Control Portal. Every team, no matter the technical abilities, can update knowledge bases, as this release does not require any code or API calls.
In various industries like healthcare, insurance, logistics, and retail, updating policies or workflows is routine. But keeping AI agents in sync often requires developer time, adding friction for operations and compliance teams. Now, customer support, claims, and scheduling automation stay accurate and up to date in minutes, not days. That means faster response times, lower handle times, and fewer compliance gaps.
Teams can now close the loop between evolving knowledge and AI-powered voice and messaging experiences. The result: more reliable automation and better outcomes for customers and members.
