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Introducing a new Mission Control Portal experience

4, Feb 2025

We are excited to announce that on March 3rd, 2025 we will be rolling out our redesigned Mission Control Portal to all customers!

The portal was redesigned to elevate the experience of all our customers through a fresh look and enhanced functionality. With this redesign, we’re also releasing new features and improving others to help users navigate the portal and personalize their workflows more efficiently.

What’s new in Mission Control?

Let’s take a closer look at the new features coming on March 3rd:

1. A fresh new look

Telnyx users will experience a modern, intuitive interface with updated branding, refined aesthetics, and a user-friendly layout. Consistent design elements ensure smoother navigation and a visually engaging experience.

2. In-App notifications keep you updated

We’ve introduced in-app notifications tailored to your activity so you stay up-to-date on your account status. You can now get instant alerts about updates, actions, and important messages without leaving the portal.

In-app notifications

Portal Notification Center

3. Switch between light and dark mode

Dark Mode has arrived in the Mission Control Portal, giving you a more comfortable viewing experience, especially in low-light environments. Easily switch between Light and Dark Modes from the avatar dropdown menu.

Switch to dark mode in the portal

4. The search tool helps you find what you’re looking for

A new search tool will help you quickly find what you're looking for in the Portal.

Search Bar.png

5. Star feature enables quick access to products

You can now mark frequently used products with a star for quick access. Starred items can be accessed in a dedicated section at the top of the left-hand side menu, saving time and effort.

Mission Control Favorites Menu

The navigation menus have been streamlined and reorganized for logic and ease of use. This allows you to find the products you need and discover new ones more easily.

Account settings and manage billing

The 'Account settings' and 'Manage billing' sections can now be found under the Avatar dropdown menu.

Accounts and Billing

Access support

Support options can also be found in the lower left hand menu. Our support team is available 24/7/365.

Support in the Portal

Additional enhancements

Enhancements have been implemented to elevate the overall user experience across the portal:

Performance optimizations for faster loading times.
Enhanced mobile responsiveness for an equally great experience on any device.
Improved accessibility features to ensure an inclusive experience for all users.

How to get started

Log into your portal account to get familiar with our new features:

Explore the new features: Check out the avatar menu to enable Dark Mode, and click on the bell icon to view and manage your notifications.
Use the search tool: Try the new search bar to locate what you're looking for more efficiently.
Star your favorites: Identify and star key products for quick access next time you log in.

We hope you enjoy this new chapter in our portal’s journey. These updates are designed with your feedback in mind, and we can’t wait to hear how they improve your experience.

For questions or feedback, please reach out to us through the feedback link in the portal!